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Average reviews from all platforms
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Write a ReviewVery bad experience buying a house with Salter Rex. The team put too much pressure on us to complete quickly at all costs. They were 100% siding with the seller with no consideration whatsoever to our interests. Moreover, throughout the …
We recently sold our house through Salter Rex. Guy and Wilson were very professional, helpful and gave every available minute of their time to ensure that the process went through. This was despite everything that was thrown in our (and their) path. Thank you!
Excellent: A lengthy and thorny sale whose complexities required additional interim negotiation, but Guy handled it all with aplomb. At no time did he try to dump problems on me, instead using his skill and experience he found workable …
Salter rex is my managing company in which the annual charge has increased rapidly over the last 7 years. We do not have any lifts or shared indoor communal areas, so unsure how they can charge so much. The outside communal area consists of …
I would not recommend Salter Rex, especially Andy. He is not transparent when other offers come in on a property you may have offered on, and does not give honest feedback as to why your offer was not accepted, especially when you have …
Thank you Salter Rex Kentish Town! (How to make a happy home purchase during a pandemic) …
We had an excellent experience with Guy Russell and his colleagues at Salter Rex – over 50 viewings, carefully scheduled and carried out with charm and efficiency. We had very good advice on the asking price, lovely photos in the brochure …
My partner and I found our dream house! Andy showed us two properties during our search. He was professional, prompt with communication and honest when finding our place. The whole process including referencing and paper work was easy and …
I am a leaseholder of a property that Salter Rex manage. Over the last 15 years the service has been substandard, the response times are very poor, the level of engagement and the way information is provided has been substandard and the …
I have owned a flat in Islington managed by Salter Rex since 2001. As an organisation, I would say they have never been particularly responsive in dealing with building issues. However, in recent years, it has become so poor that, quite …
We had the worst experience renting a 1 bed flat on estelle road, NW3. The estate agent was unpleasant and degrading to us, plus lied multiple times about issues i.e dropping the landlord from the agency as she was too terrible to work with …
We sold our flat through Guy Russell and the team at Salter Rex and are very glad we chose them. We highly recommend them. Guy knows Kentish Town inside out and his advice was always excellent. He was a pleasure throughout and a very safe pair of hands!
A very big thank you to Wilson and his team for the very prompt sale of my property. The care and thought shown at a quite stressful time was second to none. Wilson has a manner that puts you well at ease and full of confidence. Would certainly recommend Salter Rex to any one looking to sell. TWD.
Guy at Salter Rex gave us real help and support throughout the period leading up to the purchase of our new flat. In particular we appreciated his sensitivity and humanity when my husband was taken seriously ill during this time. Always …
Nothing to criticise about the moving in process but the moving out was a complete nightmare. This agency is trying to make money where ever they feel they can. …
Guy and Wilson from Salter Rex advertised our house for sale, finding a buyer in a difficult market. Even better, they were very helpful towards the end of the deal in moving things forward to completion. Highly recommended.
We’ve really enjoyed working with Guy Russell at Salter Rex. Interestingly, the vendor chose him again having had him sell a previous property: always a good sign. He’s been straightforward, diligent and all round nice to deal with: highly recommended.
Really bad management. Over 6 months and thousands of pounds to fix a simple intercom.. Repair works over 4 years late and over budget. Forced to pay for multiple dodgy insurances (including “terrorism insurance”). They don’t ask for …
Consistently unhelpful, non responsive, never gives full information, can’t keep to own deadlines or complaint system! Steer Clear! They are a shambles and I can’t believe they are still in business. They also increased their fees even though we aren’t and rarely have had ‘service’ from them. They should be ashamed of themselves.
I’ve been dealing with salter Rex as a rental tenant for 3 years and they’ve looked after me very well. I’d single out Andy who’s an absolute legend and just about the opposite of that stereotypical estate agent we’d all rather do without.
Extremely terrible I can’t even begin to explain. Unresponsive, rude and unhelpful. We were going to take legal action against but they managed to work their way around taking responsibility when it very clearly was their job to help us. Stay away not worth the hassle under any circumstances 😊 …
Guy worked really hard and the whole team did a great job selling our property.
Proper white collar thieves!!! we have to sell our property we have owned for 14 years, because of the ridiculously high management fees they have imposed on us when they took over our building last year. The laws on they side so they can charge what they want and they do, pure and utter greed!!!
***** if Salter Rex become your maintenance company you are in trouble****** Absolute disgusting company, robbing modern day con, how they sleep at night I never know, forced to sell my home as can not afford the maintenance costs of a 2 …
I had really friendly and helpful service from three agents at this office. Guy Russell gave me some really helpful advice that benefited me and not him. I was so impressed by his honesty
Very bad management.Lift constantly out of service with building with 9 floors , break every week never pick up the phone especially in emergency when elderly people have to walk up and mums with a pushchair even in one week without lift. …
Barbara Hayward of Salter Rex manages the block in which I own a flat. She goes above and beyond what I’d expect for a property management service.
This is the worst company I have dealt with. They dont manage your property but just financially assult you when they need money. I have had to take them to court for the most basic poor block management
Really bad experience. Poorly managed, lack of communication and disorganised. Those looking to let a property I would highly recommend to avoid this agency.
Extremely professional and personalised service, I would recommend the team at Salter Rex to anyone buying or selling a property in the area.
Friendly and helpful and very profession.
They showed me a property without telling me there was an offer on it already. Waste of time.
Reliable, good estate agents on a difficult market.
Friendly staff that shall walk an extra mile with you and share the market insights.
Can’t get a more professional service . Thank you
Never called back