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Write a ReviewVery efficient at taking our money. Very good at allowing excessive over development: but nothing else. Paying for services we don’t get. Too many people sat in offices that do not appear to be gainfully employed!
Asked the council to fix various potholes where I live in Jarvis Brook, Crowborough, both on the road and the pavement and was told that they’re not big enough or deep enough to warrant fixing. ANY pothole is dangerous, but the fact they’ve …
Every week I put my bin out with the others in the street, every week they leave it full. Why always me?
Requested a smaller refuse bin as we don’t have a lot of refuse due to proactive recycling. I was told ‘there are lots of people out there that would be grateful for a bin of any size on the waiting list’ ??????? I can’t swap for a smaller one as I was being ungrateful!!!!
A rating enquiry. Easy to contact with no great menu lists. Spoke to a lovely lady who was caring and considerate. Why aren’t all councils like this. Lovely to live in East Sussex. My comparison is with South Oxfordshire Council.
Wish I could give zero stars. Absolute terrible service called to complain about waste collection as my bin was ‘Too heavy’ for a bin lorry to carry. I then emptied half of my bin so it is only half full and called to request another …
Excellent response time from Mr P Hood ( tax officer) for a query made .
Can’t thank them enough. They housed me in my time of need with very suitable property. Always answer my emails and calls promptly and very kind. We’ve had no issues with wealden and so happy they are our council for hailsham
When it comes down to it there’s no support or help just want to get ppl out of properties who have paid there way. When I asked to downsize I get told to put my details publicly on some swapping website.
I’ve just moved to the area and have been calling almost everyday at several different times of the day and no one ever answers. I know I can do things online but I need to talk to somebody. No one responds to emails either.
Awful website that’s hard to use.
Why are offices still closed when everything else is open.
Quick to raise and take council tax money,if only they reacted to issues with the same speed.
I guess it’s just air heads there . Wish to distroy everything that’s good . I am shocked over their lack of knowledge and
totally incompetents when it comes to environment. They seem to like destroy …
I have had the most positive experience, very kind and supportive. I don’t know what I could of done without them. They literally saved my life.
Wait finger poised at 8:29 to press the button as soon as it turns to 8:30 to be put on hold and get a message “sorry we are experiencing high call volumes “ how you’ve just opened !!!!
As a local leader in environmental issues, I find your tone-deaf, hamfisted approach to “Pete the Pond”s” amazing work to be appalling. I am planning a long trip to the U.K. in 2022, and I am making a point of avoiding your region; …
Have tried calling phones never answered, have paid for garden waste again should have been collect Monday 18th and still sitting on roadside full with contents what is going on !!!! Surely they have caught up with backlog by now ??
The handling of Pete the Pond from this council is atrocious. Even without the environmental impacts the meddling of the council will cause, that’s a man’s life work you’re trying to destroy. …
Roads are in an absolute terrible state, road works are not kept on top of and poorly orgainised thus causing massive amounts of tail backs, now the charging for garden waste collection, house waste sites charge for hardcore and …
We have recently supported Coralie and the Council with placements within the property team. It’s been a smooth process and the feedback from candidates has been great.
The only saving grace for WDC is the call centre staff, they are very nice and friendly! However the bin men have Dementia as they seem to forget to collect bins and they leave the state of the road in such bad conditions they hare life threatening
Phone rang and rang with no answer all afternoon 12.05.22. Absolutely useless council. No support, no advise, no replies. 👎 …
Dreadful council with an axe to grind against people who don’t adhere to the snotty nosed nimbys which riddle this area..they are against nature, youth, and any form of progression which ever so slightly upsets their wealthy constituents.
Still working from home – customer service diabolical – they should serve the people who pay their wages
Reported both main doors dead bolt broke years reported it couldn’t do anything mass sticked it reported again every person who. Comes to look said they. Bad nothing gets done
Potholes that have been there for 6-7 years and never been fixed. Takes someone on a bike to be killed before it gets fixed. Tax payers money goes in someone’s back pocket.
Why does it everytime I ring go into voicemail!?.. surely someone is manning the switchboard? … come on Wealden get your act together.
The site for finding rubbish collection is down or messing around again and again what’s the point of having if you cant access in an area for Crowborough
Free car parking ing the District’s car-parks. 🙂
Hates the environment. Zero regard for community.
Very helpful and pleasant lady… problem solved quickly
Poor service all round!
Absolutely useless