South Buckinghamshire District Council reviews

Terrible service with bin collections, have cut up my mother’s driveway and currently refuse to repair it. After making a complaint Was told either the bins have to be put at the end of the drive or the lorry goes along, this has suddenly …

Parking enforcement does not exist in High Wycombe. Vehicles frequently parked on double yellow lines on dangerous spots and the council does nothing. Disgusting and appalling service. Absolutely ridiculous.

I have lived in different parts of the country but Bucks council is the most expensive of them and giving the worst service for it. Lady answering the phone in customer service is the most rude and unhelpful person I have spoken to in a long time. No reply to the emails for weeks and have been told I’m not the only one waiting !

Appalling service. Moved into Chalfont St Peter 2 months ago, bins are yet to be collected on our entire road. Entire road absolutely stinks. …

The workers for viola are absolute liars and when you escalate their lies to the council they promise you managers will call and they never do. Anyone who is not having their bins collected should start dropping their house hold waste off …

1 star and this is being generous! The people you speak to are pleasant enough but they all tell you different things! Benefits office is so frustrating.

The new bin collection is to improve the route? Since it has started they have failed to pick up the .mixed recycle for a month. They did part of Taplow but missed us out even though they did the next road and Taplow Riverside. This time …

I have had very bad experiences about bin collectors. They left my bins twice in a month of may 2019 and both times before bank holiday. I have been reported both times but unfortunately no responded instead of paying full council tax .
So disappointed

The money goes in. Nothing comes out. Waste collection is diabolical. One excuse after another. Management need to be held to account for the services that they have provide us. Either lead,follow, or get out of the way.

They repair roads with cheese and don’t take responsibility when you try to claim for damage to a vehicle. Services continually cut and expensive council tax rates when compared to adjacent councils.

Even one star is more enough for them
Worst and bad experience with them
Never collect the bins always have to call them waiting for more than 20 mins …

Re bin replacement… 2 years waiting for the lid of a general waste bin and 2 weeks waiting for the food bin and they tell us to wait till after Xmas ! where are we supposed to keep all the rubbish in the meantime? appalling!

Phoned today to report yet another missed bin collection at 1640 was told there was a 20 minute wait which was not a problem then at 1650 I was told that the office had now closed very poor customer service considering how much council tax we all pay

Highly incompetent council, can’t even collect bins as they are contracted and paid for or organise road repairs without closing a few roads in the same area causing mayhem.

what do we even pay for

asked them to fix my pavement outside my house 6 weeks ago job done thanks a lot guys no more wobbly disabled scooter really impressed thanks again

Useless tried to appeal parking ticket as I was paying for a ticket and came back to my car to find a pcn on it after only 3 minutes of it being there, but council won’t listen and now have to go to court to make my case to a judge, also Funniest thing ticket wax issued on Xmas eve that’s the type of people working for this council

Registration online is not working and 10 in line on phone,I only want to renew my green bin collection!…Impossible😡 …

The only remotely competent local authority I’ve ever dealt with. Well done Chiltern District Council 🤘 …

Dreadful service, bin collection 6 times in 9 months. Complaints never answered.

They are the worst Local Authorities I have ever come across. They were unfit for purpose and now they even WORST.

I went for a meeting last Thursday and all the staff I met with were superb and very helpful.

one of the worst experiences ever, I think they are a special breed the council admin.

Trying to get simple question answered about waste, no answer after 10 minutes of waiting, gave up.

Terrible. Recycling pick-up and communication is non existent.

impossible to get through on the phone and no I don’t want use online services

Always clean and tidy with helpful staff.

Council website for council tax is terrible !