Speirs Gumley average reviews all over the web

3.0
Total Reviews 80

Average reviews from all platforms

Average Rating 3.0

Average reviews from all platforms

  • 5.0
    37
  • 4.0
    2
  • 3.0
    0
  • 2.0
    2
  • 1.0
    39
Speirs Gumley reviews breakdown:
Google
3.0
80

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80 Speirs Gumley reviews on Google

MF
Martin Friel 7 months ago on Google
( 5 out of 5 )

I moved into my tenement flat about 18 months ago and Speirs Gumley were the factors. I’ve never been impressed with any factors I’ve dealt with but Kay Hendry is proactive, understanding, provides information when asked and keeps on top of …

RF
Ross Fenton 7 months ago on Google
( 1 out of 5 )

Sometimes try to sneakily add charges to the quarterly bill like lift phone maintenance in a building which has no lift. Website and app regularly do not work making it a pain to pay them.

CE
cara eve 7 months ago on Google
( 1 out of 5 )

For a long time now we have not felt comfortable with Speirs Gumley managing our development at Quartermile, the fees just keep going up and up and there is less and less action on pressing matters as we are told the budget will not allow …

KB
Katerina Bakou 7 months ago on Google
( 5 out of 5 )

I cannot thank Lauren and Suzanne enough for everything they have done for me, for the three years I was renting from them. Communication was excellent, Lauren was always on top of everything that we needed. I could not have asked for a …

TW
Tom Walkinshaw 7 months ago on Google
( 1 out of 5 )

They recommend you to pay monthly but bill you quarterly and then add late payments fees even though you have set and paid the DD every month. Avoid them!

ZD
Zack Davidson 7 months ago on Google
( 5 out of 5 )

The best housing agency I’ve ever been a tenant for. I can’t thank Lauren enough for constantly providing professional communication and making sure all issues are dealt with as soon as possible!

DC
David Connolly 7 months ago on Google
( 5 out of 5 )

Have had a few dealings with them now as a factor in The Dirleton Way housing, mainly with Grant Malcolmson, and have found them extremely helpful, understanding and efficient.

SD
Steven Dick 7 months ago on Google
( 1 out of 5 )

We’ve had cigarette ends, litter (including full bin bags and sanitary towels) strewn across the property for weeks. The close is never cleaned. Several tennants have complained numerous times and nothing is done. Grass is a riot and is never mown. No idea what were paying factors fees for!!

UG
Usman Ghuman 7 months ago on Google
( 5 out of 5 )

I had a really great experience with this company. I was not able to find suitable home on rightmove but they helped me and suggested a really good place in Glasgow. I rented the place for about 9 months and just moved to Northampton. Whole …

NK
Nishant Kumar 7 months ago on Google
( 5 out of 5 )

Had a very positive experience renting from Speirs Gumley on Bath St, Glasgow. Their letting agents, particularly Julie, Suzanne has been very helpful and quite responsive in communication; making the whole process much easier. Good …

NS
Nic Stirrat 7 months ago on Google
( 5 out of 5 )

We have a fantastic experience renting with Speirs Gumley. Lauren was a great property manager and we would highly recommend them to anyone looking to rent in Glasgow

JC
Jay Carter 7 months ago on Google
( 1 out of 5 )

If there was a facility to leave no stars then I would. I lived in a property “managed” by Speirs Gumley for nearly 10 years. Every single resident is and was sick of Speirs Gumley to the extent that a residents committee was setup in hope …

FG
Finlay Grant 7 months ago on Google
( 5 out of 5 )

Had a very positive experience renting from Speirs Gumley on Bath St, Glasgow. All issues with the flat when moving in resolved quickly and with minor inconvenience. Good communication with and from the agency, along with a fair price for renting the property. I would definitely rent from here again.

CM
Clements M 7 months ago on Google
( 2 out of 5 )

It’s not all bad. But it definitely could have been better. Having recently changed the factor for the building I’m highlighting why. …

PB
Philip Barratt 7 months ago on Google
( 5 out of 5 )

Speirs Gumley have been our factor for 6 years. Their service has been excellent, especially when compared to some of our friends’ experiences with other factors. Our property manager (in our case, Cheryl) has always kept us up to date with …

DB
Demi Bennett 7 months ago on Google
( 5 out of 5 )

We were tenants in a property managed by Speirs Gumley for 6 months. They provided us with excellent service and our property manager Natalie from the Glasgow branch went over and above to ensure she provided excellent customer service. …

MK
mahender kumawat 7 months ago on Google
( 5 out of 5 )

Speirs Gumley we’re very professional and courteous. My property manager Gael was very helpful all through my tenancy with Speirs Gumley.

CB
Caterina Bassano 7 months ago on Google
( 1 out of 5 )

I share ownership of 2 properties managed by Speirs Gumley. I’ve had years of experience dealing with them and it’s been a constant disappointment. Honestly, I feel I live at war with this company. Their customer service is atrociously bad; …

MS
Myro Shen 7 months ago on Google
( 5 out of 5 )

I’ve had the pleasure of working with Speirs Gumley to rent a property. Their letting agents, particulary Mandy Dolan has been very helpful and quite responsive in communication; making the whole process much easier. If you’re renting from them, you’ll most likely get to contact Mandy at some point and have a very smooth experience.

FA
Filipe Alfaia 7 months ago on Google
( 5 out of 5 )

Me and my partner had just had an atrocious experience with our previous letting company (not this one), to the point where we accepted being forced to pay two months in advance in order to be let out of our contract early. In this, Speirs …

AR
Ashley Ross 7 months ago on Google
( 5 out of 5 )

We lived in a property managed by Speirs Gumley for over 4 years. The customer service provided was always excellent and friendly, we were always kept up to date and any repairs were completed in a timely manner. Our Property Manager was …

SC
Sean Cushnie 7 months ago on Google
( 5 out of 5 )

Had initially left a one star review by accident – However, my experience with Speirs Gumley over the last few weeks having moved into my new property has been good! …

EV
Elena Vidican 7 months ago on Google
( 4 out of 5 )

Had a positive experience using Speirs Gumley’s services to rent a property for more than 4 years. Professional service, always quick in resolving any issues raised. Would recommend to anyone looking for a letting agency!

RD
Rominder Dodd 7 months ago on Google
( 5 out of 5 )

Speirs Gumley were my factor for 10 years and they were brilliant. The past 7 of those years I’ve lived abroad and all I can say is that its been easy. In that time we’ve had to undergo a big roof repair and I sold the flat. They managed …

AF
ADELINE FERNANDES 7 months ago on Google
( 5 out of 5 )

Not sure I am talking about the same agency people here have met…Because we actually have had so far a great experience with spears gumley, in particular with Robert NIXON. We have been with them for 2 years now, and he has always been …

AJ
Ashleigh Jackson 7 months ago on Google
( 1 out of 5 )

I’ve now experienced Speirs Gumley as both tenant and neighbour of tenant. The former was a similar low quality experience to most letting agents, but the latter was beyond anything I’d expect. We lived below a flat managed by SG for five …

HA
Haitham Al-Sheeshany 7 months ago on Google
( 5 out of 5 )

Speirs Gumley were our agent for over 2.5 years. We are international students who were coming to the UK for the first time. Our experience with them is definitely a positive one. Starting with the clear and professional explanations and …

MA
Manish Arora 7 months ago on Google
( 5 out of 5 )

We were tenants in a property managed by Speirs Gumley for 2 years.
They provided excellent service . The issues were resolved with priority and quickly. …

SF
Smooth Flow 7 months ago on Google
( 1 out of 5 )

Currently lease a unit where it takes months for a agreement to be completed. After constantly chasing, you are fed one load of rubbish by everyone. If I honestly knew how bad they where I would never have taken the unit. I now had to pay …

KZ
Kateryna Zakharova 7 months ago on Google
( 1 out of 5 )

I rented a flat with Speirs Gumley 2 months ago. Unfortunately, I didn’t know what I was getting myself into. I have to admit I have been had. …

HM
Hannah Millier 7 months ago on Google
( 1 out of 5 )

An agency to be avoided at all costs when renting. Agents treating tenants as a nuisance, being presumptuous towards issues instead of fact seeking, jumping to negative conclusions around issues tenants have instead of approaching these in …

KM
Kirsten MacGregor-Manzi 7 months ago on Google
( 1 out of 5 )

The worst, most unprofessional company I have ever dealt with. Completely overpriced, borderline extortion since it would be near impossible to change to a different factor. Which they are aware of, so they just rinse money from you and do …

XO
Xander Oneeightseven 7 months ago on Google
( 1 out of 5 )

I hope Speirs Gumley look and care about these reviews and this is by no means reflection on the majority of its staff. The staff I have dealt with have for the most part been very helpful. As a building factor however the amount of money …

CM
Catriona McDonald 7 months ago on Google
( 5 out of 5 )

I’ve been with this factor for almost 20 years now.

In the past, there have been issues with getting a major roof repair completed …

TK
t kak 7 months ago on Google
( 5 out of 5 )

I had great experience unlike the reviews. Gael helped me a lot,I moved during lockdown she is was very understanding. Highly recommended. my deposit was returned without any hassle. …

SC
Stewart Campbell 7 months ago on Google
( 1 out of 5 )

Unprofessional, poor service and overall a waste of money. I’d have been better off throwing my money out the window than paying SG. Emails aren’t replied to in a timely manner, and some never even saw I reply. If you’re wanting a headache, …

S
SnowBadger 7 months ago on Google
( 1 out of 5 )

Do the bare minimum, thus minimize spend and maximize profit. Clearly have limited interest in tenants or properties their manage, these items are a means to and end. …

PT
Paulina Tomanek 7 months ago on Google
( 1 out of 5 )

VERY BAD EXPERIENCE!!!
The agency neglected their legal obligation about electricity provider. Everything seemed ok until we moved out then PROBLEMS began. We ended up paying …

TP
Tarkesh Pandey 7 months ago on Google
( 1 out of 5 )

WORST LETTING AGENCY IN GLASGOW : Don’t go with them if you thinking to get even a SINGLE PENNY from your deposit. …

TP
Timothy Perry 7 months ago on Google
( 5 out of 5 )

We have rented in numerous places and from a variety fo different landlords and managers, and our recent experience with Spiers Gumley has easily been the best we have had. …

RC
Richy Carmichael 7 months ago on Google
( 1 out of 5 )

As a neighbour of a SpiersGumley property I would advise everyone to avoid these factors at any cost.
With ongoing water damage to my tenement because of building works to their …

CB
Caterina Bassano 7 months ago on Google
( 1 out of 5 )

As a landlord, it is extremely frustrating to deal with Speirs Gumley who manage factor fees for the residence complex where my property is. They are synonym with overly high charges, arbitrary decisions and the most inefficient invoicing …

SG
Stephen Govan 7 months ago on Google
( 1 out of 5 )

I was factored by Spiers Parnie and then Spiers Gumley for a total of 13 years in one property and the entire experience was one of incompetence, rude ignorance and uncaring ineptitude. From the first month where they forcibly chased me …

AL
Anne Lacey 7 months ago on Google
( 5 out of 5 )

Fantastic professional staff who are always fast to respond and very friendly to me and my family , even the dogs ! Great property and easy to deal with company , I am very happy and couldn’t ask for more from an agent . I have already …

KM
Kirsty Munro 7 months ago on Google
( 1 out of 5 )

Complete rip off and incredibly unprofessional factors. Regularly billed for work that was not carried out and when questioned on what grounds maintenance and other charged work had actually been completed staff are very unhelpful. If you …

MH
Marion Harding 7 months ago on Google
( 5 out of 5 )

Speirs Gumley and their team are first-rate. They’ve been my Factors for over 10 years and go above and beyond to resolve any issues quickly and efficiently. Michelle Madden, Ross Moffat and Sophie McKenzie are pure gems. Thanks for all of your dedicated and hard work. It is much appreciated.

TC
Tracy Coughlan 7 months ago on Google
( 1 out of 5 )

I feel like I have beeen robbed every 3 months.

DS
Douglas Simpson 7 months ago on Google
( 1 out of 5 )

Speirs Gumley make no effort to negotiate reasonable contracts on your behalf and clearly forget its not their money they are totally wasting. Please remember that you can get together with your neighbours to look to seek to appoint another property factor.

S
Shaun 7 months ago on Google
( 5 out of 5 )

Lived in a Glasgow property with SG for approximately 4 years. We took care of the place and got our full deposit back.
Any enquiries with Scott were generally dealt with quickly, so no complaints.
Many thanks.

DL
D L 7 months ago on Google
( 1 out of 5 )

I bought a property in Kirkintilloch; within six months of buying, Speirs quarterly factor bills contained six (6) references to “lighting improvements”, each with a charge (on average) of GBP78.50 (seventy eight pounds and fifty pence). …

WS
Wahab Shah 7 months ago on Google
( 1 out of 5 )

Absolutely unprofessional, sums their reputation up. My tenanent has been sent a court order for a claim made against him by a parking company they hired they couldn’t issue him a residence car permit in the whole year.hence he has through the court hassle.

JL
Junade Latif 7 months ago on Google
( 5 out of 5 )

We had no issues at all and our agent Lauren has been very responsive and understanding throughout our 1.5 years in the property. Would highly recommend this agency.

PP
Private Private 7 months ago on Google
( 1 out of 5 )

Quote taken from their website . . . “Let’s face it, we’re only as good as the people we employ” perhaps they should review and structure a team who actually want to do their job by providing a service, and whom are not followed by their …

KM
Kira Mourao 7 months ago on Google
( 5 out of 5 )

Spiers Gumley (previously Spiers Parnie) were my factor in Glasgow for over 20 years. They did the job competently and efficiently. When I reported repairs they were fixed promptly (often the following day), the communal areas were well looked after and the charges were reasonable. I wish my current factor was half as good.

JD
jackie doherty 7 months ago on Google
( 1 out of 5 )

ABSOLUTE GARBAGE response from the company. The majority reviews reflect the standard of your business and service.
To requite again: “Speirs Gumley Worst factors in Scotland. Over priced, …

RS
Rahul Shrivastava 7 months ago on Google
( 5 out of 5 )

Really impressed by overall services provided throughout our stay. Very professional and helpful. There were many formalities which were needed when moving in and moving out , but everything was clearly stated and communicated. Hence it was easier for us. Thank you so much.

KD
Karen Dublin 7 months ago on Google
( 1 out of 5 )

A classic Dave response, he points out that spears gumlee doesn’t properly seek out prime contracts for you (the customer) in mind, and I couldn’t agree more. I feel that by using this service I have lost out on possible benefits that now can’t be gained back. All I can say is that they’re lucky I can’t rate 0 stars 😡😡 …

DR
DC rebel 7 months ago on Google
( 1 out of 5 )

Untrustworthy factors at every turn. My advice to anyone using their service is to go over statements with a fine tooth comb, and ensure you feedback any discrepancies ASAP. I’ve experienced years of poor service and had quite enough now!

ZP
Zoltan Pinter 7 months ago on Google
( 5 out of 5 )

Best employer ever! People are amazingly friendly and very professional. That’s why this is the best Property Management company in Scotland.

MW
Matt W 7 months ago on Google
( 5 out of 5 )

Reported a fault with the front door to my block. The auto closer was slamming the door which In turn had broken the lock itself. It was reported via email on the evening of the 12th January 2017. I received an email back the following …

JM
Jacqueline Mitchell 7 months ago on Google
( 1 out of 5 )

Totally useless company have called in 3 times and emailed once
Can’t get an electrician to come out and look at the communual Extractor system despite them agreeing that’s what needs to happen. Got mould growing in my …

TB
Tommy Butler 7 months ago on Google
( 4 out of 5 )

A long established business always found professional offer range property management and letting services.

GM
Guna Makhti 7 months ago on Google
( 1 out of 5 )

I can well believe the bad reviews. The female employee I spoke with on the phone sounded like the title of one of Jethro Tull’s albums and I could even hear a chorus of giggling gerties in the background. …

PM
Peter Mozley 7 months ago on Google
( 1 out of 5 )

In my opinion / experience they are very expensive compared with others.
I can’t provide substantiation for this here – it wouldn’t be sensible, nor practical. …

AM
Anna McDonald 7 months ago on Google
( 5 out of 5 )

A massive thank you to John Paul at SpeirsGumley for dealing with everything after walking into a disaster this morning.
Being flooded from above is not a good start to the day!!!!
You and the guys who came to my rescue have been brilliant.

VL
Viktor Leonov 7 months ago on Google
( 5 out of 5 )

Had a property off them for nearly 3 years. No issues experienced, responsive and helpful. Will deal with them in the future. Well recommended.

CB
Colin Bruce 7 months ago on Google
( 1 out of 5 )

Do not go near this company. Phone call today made me even worse if I could take of the one star I would. When people who phone up from your company and cannot answer the questions that are put to them I would suggest you don’t phone me. …

AM
Anastasios Manoudakis 7 months ago on Google
( 5 out of 5 )

Were really transparent from start of tenancy, all the way to the end. Stayed with them for 5 years and would stay for more had I plans to stay in Glasgow for longer than that. …

DH
David Harrison 7 months ago on Google
( 1 out of 5 )

RUN, DON’T WALK, THE OTHER WAY.

I’ve never dealt with such an incompetent business. …

AM
Andrew McIlveney 7 months ago on Google
( 1 out of 5 )

Absolute scumbags! Pure trash! Worst private sector company I have ever dealt with. Staff are rude. Staff are incompetent beyond belief. Staff are liars!!!! Total scum!!! (Note that there is no option to give a rating lower that 1 out of 5 – either zero or a negative number would be more appropriate.)

KM
K McLean 7 months ago on Google
( 5 out of 5 )

I have been in contact with Mr Matthews about my flat in Glasgow G3. I have found him to be very knowledgeable and helpful in all matters relating to my property.

PP
Paul Pilger 7 months ago on Google
( 1 out of 5 )

Unprofessional and uncooperative. We have been asking this company to trim a number of trees shading our garden over the past two and a half years, without any success, and we are now applying for a High Hedge Notice.

AG
Andy Gilchrist 7 months ago on Google
( 1 out of 5 )

Useless, we’ve had 4 broken lights out in our complex since November (It’s now April). We contacted Spiers Gumley 3 times now and they still haven’t sorted it as they can only get one quote. Stay clear.

AM
Andy Macpherson 7 months ago on Google
( 5 out of 5 )

I have dealt with Speirs Gumley on a couple of occasions and have been very impressed with everything they’ve done. They have responded quickly to anything that’s needed done and I only have positive things to say about them.

R&
Robert & Moira Stuart 7 months ago on Google
( 2 out of 5 )

It’s taken (x4) requests so far to get (x2) lamps changed in a stairwell. How hard can it be?

MF
Morven Fraser 7 months ago on Google
( 5 out of 5 )

Speirs Gumley provided a great service, it was an easy and pleasant experience renting with them. I would definitely use their services again.

RT
Richard Thomson 7 months ago on Google
( 1 out of 5 )

Looks like they are posting there own fake reviews on this site! Sums them up, don’t trust them. …

MS
Matthew Souter 7 months ago on Google
( 5 out of 5 )

An incredibly professional and competent company. Excellent communication and very easy to work with. Would highly recommend Speirs Gumley.

AK
Ahmed Khalid 7 months ago on Google
( 1 out of 5 )

Incompetent, unprofessional, ignorant. I don’t think I’ve ever experienced a company pass the buck on a problem more than Speirs. …

JM
Johnny Mac 7 months ago on Google
( 1 out of 5 )

Absolutely shocking service.

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