Starbucks average reviews all over the web

3.5
Total Reviews 80

Average reviews from all platforms

Average Rating 3.5

Average reviews from all platforms

  • 5.0
    33
  • 4.0
    16
  • 3.0
    6
  • 2.0
    5
  • 1.0
    20
Starbucks reviews breakdown:
Google
3.5
80

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80 Starbucks reviews on Google

MI
mira ilieva 7 months ago on Google
( 5 out of 5 )

Staff is always polite, even in situations where you can notice the workload is more than the people currently on shift. Every time I get exactly what I order and even get my name right. Best Starbucks in the city

PB
Pauline Brylka 7 months ago on Google
( 5 out of 5 )

Amazing service! I ordered for accident hot latte instead of ice one and I asked for a cup with ice. Emilie offered to redo my order and made an amazing ice latte. I really recommend this Starbucks! Thank you again Emilie 🫶🏻 …

TM
Thomas McGinley 7 months ago on Google
( 5 out of 5 )

Popped in while waiting for the bank to open and enjoyed a lovely hot chocolate with cream with my bacon batch. …

FB
Franki Brooks 7 months ago on Google
( 5 out of 5 )

Considering it’s Coventry this is the best Starbucks I’ve been too, young lad and lady served me this morning and was so lovely! The guy was very funny and good with customers and the girl was very quick and worked well as a team. She also …

EC
Elaine Chan 7 months ago on Google
( 4 out of 5 )

Great service. They spelled my name right haha. I asked for my crossiant to be warmed up and they did quickly!✨ but the let down is the table was dirty so I had to clear the mess before sitting down. And also it was very busy but that cannot be helped as I do understand it’s very hard job. ✨🌈 …

DE
Darcie Edwards 7 months ago on Google
( 5 out of 5 )

Very friendly staff members and was understanding of my autism. (I find it hard to talk to new people and give eye contact). Non-judgemental people and made me feel content having some tea before a trip More

MP
Maya Papaya 7 months ago on Google
( 5 out of 5 )

I don’t usually leave a review, but after my experience with it he staff today I had to! The Tuesday morning crew were so incredibly kind, and pleasantly sociable! They were very attentive and took extra care with adding a personal touch to …

FA
Faisal Ali Al Yahyaee 7 months ago on Google
( 5 out of 5 )

Perfect location, fast service More

SI
Salvatore Ingenito 7 months ago on Google
( 5 out of 5 )

I went for a coffee and I exited with an enormous smile on my face! I’m a loyal customer, but the experience at this particular Starbucks was even more than excellent! I have to compliment Martyna for her manners, enthusiasm and, of course, …

AH
angela heart 7 months ago on Google
( 1 out of 5 )

I appreciate the staff work hard and it’s a very busy Starbucks, but there is always an issue whether that be that they are out of syrups or the syrup you want or the blender is broken. Every time I come here they are out of syrups. The …

MB
Mahendra Brahmin 7 months ago on Google
( 4 out of 5 )

Nice place for coffee, clean and busy. More

AJ
Adam Jackson 7 months ago on Google
( 1 out of 5 )

Started closing up 30 minutes before it actually closed meaning chairs and tables were being loudly banged together whilst being stacked. Work station was in a terrible state. Only one server at the time and unable to serve me for around 5 minutes by which time it was 5:35. Toilets were not clean. Avoid. More

DB
Daniel Baxter 7 months ago on Google
( 3 out of 5 )

I don’t like cities. So I’m being biased. But the atmosphere here just isn’t relaxing. It’s loud and cramped, and it’s very busy all the time, as one would expect, but it doesn’t make for a relaxing setting.
Service is good though and the staff are excellent. More

QX
qudseeya x 7 months ago on Google
( 5 out of 5 )

Come to this starbucks regularly and always get amazing service from Kenzie! She is so lovely and always has a smile on her face 🙂 Overall staff are lovely no complaints More

RM
Rachel Mark 7 months ago on Google
( 1 out of 5 )

Literally every time I order the coffee is so milky compare to other sites.. For instance Starbucks in Bermuda Park, Walsgrave, binley, tile Hill is so much better.. Plus I always get upset stomach and end up on the loo multiple times a day.. The way they use one napkin on each cup and worktop etc is disgusting

RW
Roy Ward 7 months ago on Google
( 4 out of 5 )

A great place to have a break whilst shopping/sightseeing, or hanging out with friends. More

ML
Martyna Lada 7 months ago on Google
( 5 out of 5 )

I came in this afternoon and had excellent customer service from Leonie. Very polite worker and made my time at starbucks that little bit better. More

PI
Paul Ingram 7 months ago on Google
( 5 out of 5 )

Nice coffee shop in the centre of Coventry first time visit really thought out lay out of shop especially the high bench single stools really makes you feel comfortable More

ST
Scarlet Thepark 7 months ago on Google
( 4 out of 5 )

Toma & Tuwuaydah give me a great service with smile today! More

MH
mohammed h 7 months ago on Google
( 5 out of 5 )

A long time customer, never had any complaints! always happy and energetic members of staff. I don’t what other reviewers are complaining about! Great seating although can get very busy at times but that’s understandable.

MM
mehnoor mughal 7 months ago on Google
( 3 out of 5 )

Usually good as u expect from Starbucks. Indian guy needs more training though didn’t put my syrup in and filled the whole cup with ice so I’m really drinking watered down coffee

JJ
Jenson James-Ross 7 months ago on Google
( 3 out of 5 )

Busy but what you expect with decent staff sort of the standard More

IA
Im always trying new stuff 7 months ago on Google
( 5 out of 5 )

For the amount of customers they have, the service was fast, good and the barista is friendly 🙂

EH
Elora Hunt 7 months ago on Google
( 5 out of 5 )

A trip to Starbucks is usually a mundane experience. But the supervisor/manager walked in singing Pure Imagination and my first thoughts were, ‘wow he has a lovely voice’, and second, ‘why is he singing does he actually like coming into …

RR
Robyn Rowntree 7 months ago on Google
( 5 out of 5 )

Shreya helped me choose a drink as the one I wanted was out of season, very helpful lovely and friendly xx More

KD
Keeley Dunphy 7 months ago on Google
( 5 out of 5 )

Charlie gave me excellent service as I picked her brain about vegan choices 😊 I never have a bad experience here. …

SB
sharon brankin 7 months ago on Google
( 5 out of 5 )

Nice cappuccino and a cup of tea and cake.
Would visit again.
Clean and tidy. More

NH
Nick Hollinshead 7 months ago on Google
( 1 out of 5 )

Terribly over priced, was served a tiny drink topped up with about 90% ice. Will never visit a Starbucks again More

YY
Y Yacub 7 months ago on Google
( 5 out of 5 )

First time in this city at this hour in the morning and I know nothing except to find nearest starbucks for a quick breakfast. …

S
sally 7 months ago on Google
( 4 out of 5 )

Lovely mocca. Banana loaf tasted stale and dry, shouldn’t be if it was fresh at 10am. Tables needed clearing and wiping, tired looking decor.

RR
Roberto Radulescu 7 months ago on Google
( 5 out of 5 )

I tried starbucks for the first time last week and was greeted by a very kind barista nikki who took her time to explain the menu to me and told me all about the christmas menu and i ended up getting a fantastic praline hot chocolate from her, best drink i ever had

TE
Toni Esan 7 months ago on Google
( 4 out of 5 )

Don’t usually leave reviews but customer service was great, lovely speaking to Saba

DJ
Dhwani Jain 7 months ago on Google
( 5 out of 5 )

I love going to Starbucks coventry Starbucks have such good staff very co operative More

CM
Convenor Munya Johns 7 months ago on Google
( 4 out of 5 )

U get there if u need coffee + wifi in the City. Easy place for a Rendezvous!😸 …

MH
Melvin Hopkins 7 months ago on Google
( 4 out of 5 )

Enjoyed the coffee. Nice friendly atmosphere and experience. More

SB
S B 7 months ago on Google
( 1 out of 5 )

New staff there have poor customer service skills and don’t know how to make drinks.
One occasion i placed a 3 part mobile order and ended up waiting longer than …

LP
Lady Pumpkinhead 7 months ago on Google
( 2 out of 5 )

I’ve been to this Starbucks twice within a week and had very different experiences both times. Toilets were filthier than a nightclub unfortunately both times I visited and the staff were very rude… aside from 1 person who I wanna give a …

SR
sarah read 7 months ago on Google
( 5 out of 5 )

very busy but drinks and food is good More

DS
Dani Shmait 7 months ago on Google
( 4 out of 5 )

I like to come here and get some work done, but it’s not the best Starbucks I’ve been to. …

HF
Hannah Foster 7 months ago on Google
( 5 out of 5 )

My favourite place for a coffee. I really enjoy the fact that this store is now doing a ‘drink of the month’ special, which is a showcase of the staff’s own personal drink choices. This month’s drink is made by the staff member JK, it was …

S
Sophie 7 months ago on Google
( 2 out of 5 )

Very clean and not too busy but it took ages to make a simple drink. The guy that served me was rude and blunt in every way and just didn’t care to serve people. Was happy to gossip with coworkers but was rude in their attitude towards customers

AH
Aaron Hussain 7 months ago on Google
( 4 out of 5 )

Feels dated and slightly claustrophobic (I think that’s due to Coventry’s general architecture though – I came from Nottingham, so probably an unfair comparison). But very nice service. Thank you!

OH
Oskar Hecka 7 months ago on Google
( 1 out of 5 )

Terrible place wouldn’t recommend takes too long More

PP
Parameswaran Ponnampalam 7 months ago on Google
( 1 out of 5 )

Disappointed, disgusting service. I paid 14:95£ for bin. Serene a stupid girl couldn’t even understand English. No coco flakes for my daughter’s hot chocolate and no brown sugar for my cappuccino… Never again to this place. I love Starbucks but not here.Overall rude staff with indecent behaviours….

C
Christopher 7 months ago on Google
( 5 out of 5 )

Always go there to have a Mocha Chocolate with Cream. The staff are always polite. More

TH
Taylor Hale 7 months ago on Google
( 3 out of 5 )

I am not happy. Drink was not yummy. Asked for no strawberry bits BUT I GOT BITS. I DO NOT LIKE strawberry BITS. Had to remove them but still felt the nasty seeds in my mouth, YUCK. Server did not call me Scrooby doo like on my drink name not happy with that at all.

MF
Mikael Fink Vallentin 7 months ago on Google
( 2 out of 5 )

The absolute dirtiest Starbucks, I have ever frequented. I was here twice with a few weeks in between, and both times were horrible experiences. There was thrash left in most corners, tables were sticky, and 3 of 4 toilets were out of order …

JW
John Whelan 7 months ago on Google
( 5 out of 5 )

Good place to unwind with a good coffee for ten minutes while shopping More

PM
Pedro Molina 7 months ago on Google
( 1 out of 5 )

Too slow, 3 or 4 guys behind the counter looking at each others and chatting, long queues, slow service, 15 minutes waiting for my coffee! impossible standard for Starbucks. too crowded, and tables are always dirty, pastries are not fresh. Worst Starbucks experience in all my life

LG
Linda Grundsakmene 7 months ago on Google
( 4 out of 5 )

Busy as always, staff seemed a bit slow,but the Chai Tea latte was a dream! More

NN
Naveen Nag 7 months ago on Google
( 1 out of 5 )

I was standing in front of till to order, after waiting for 10 minutes I asked the lady on the till that if she can serve , she replied that I am not in queue. I asked her if there is any sign showing where the queue starts but there was …

TC
Takeda Cingen 7 months ago on Google
( 4 out of 5 )

It’s okay place to visit especially when other cafes are closed More

AK
Amrit Kaur 7 months ago on Google
( 1 out of 5 )

I ordered coffee Frappuccino with soya milk and caramel with no cream and drizzle usually they make it well but the first time this girl made it she put drizzle and I’m allergic to milk second time she made it she didn’t use soya milk it …

LJ
Liz James 7 months ago on Google
( 4 out of 5 )

I’m a fan of the blood orange ice tea and despite being big and queer I’ve yet to be given even a puzzled glance when they ask for my name 😋. …

SV
Stephen Vandenberg-Owens 7 months ago on Google
( 5 out of 5 )

Great little spot to get some work done, lovely staff too!

RV
Ron’s Vlog 7 months ago on Google
( 5 out of 5 )

It was my first time visiting a starbucks store and I had a caramel macchiato there More

HA
Harrison Allsopp 7 months ago on Google
( 4 out of 5 )

Polite staff. Good service

TB
Thomas Bailey 7 months ago on Google
( 3 out of 5 )

Can never get a seat so it’s always an order to go. Service is friendly but the queue is always big. More

AD
Angharad Duffield 7 months ago on Google
( 5 out of 5 )

I love this Starbucks, set in the lovely Village hotel. The baristas are always polite and friendly and make great iced lattes and frappuccinos!!
There is also nice indoor and outdoor seating. And there are good facilities, as …

CV
Carl V. 7 months ago on Google
( 5 out of 5 )

a month ago

it was unexpectedly busy and the lady serving us was so kind and nice,the card …

EJ
Evans Justin 7 months ago on Google
( 1 out of 5 )

Rude staff, dirty sticky tables. I got lactose intolerance and I asked oat milk , but staff made it with whole milk. Fortunately I didn’t drink much as I would have run to the customer toilets which was absolutely disgusting and dirty. …

AK
Aimee Knight 7 months ago on Google
( 5 out of 5 )

The coffee is always nice here, and so are the staff. Sometimes you’ll have to wait a little, but it’s never too long. Comfy seats. I wish the national chain’s ethics was better, but this local branch is really great.

SD
Samantha Deeprose DipHE 7 months ago on Google
( 1 out of 5 )

Not enough staff to keep tables clean in busy shop – off putting (7 months ago). Visited there again today – two staff on and customer service is so slow because the ratio of staff to customers is too low. Dirty tables (staff to busy to be able to clean them) and toilets checked regularly but absolutely disgusting (female and disabled).

R
Ruth 7 months ago on Google
( 5 out of 5 )

So kind on the phone, everytime! When I’m calling to edit a delivery order. Thanks for having kind staff.

KK
kandathil kochumon 7 months ago on Google
( 3 out of 5 )

Coffee its very cold one time vistable More

A
Aliyah 7 months ago on Google
( 5 out of 5 )

Went to buy a caramel frappe, staff were nice although very busy. More

KW
Knowledge World 7 months ago on Google
( 1 out of 5 )

I always try caramel latte frappachino from this starbucks and its good but today i ordered same frappachino and this is worst ever i had from starbucks and it taste sour. More

AS
Adam S 7 months ago on Google
( 1 out of 5 )

Avoid avoid avoid. With 3 people behind the counter it took over 20 minutes to get served with just 3 people ahead of me in the queue. I also ordered fruit toast – it came without butter and when I asked for butter you’d think I’d asked for …

CM
Cheryl Mcdonald 7 months ago on Google
( 1 out of 5 )

Love Starbucks but this particular branch is never very nice. Horrid decor dark and dingy. Slow service and coffee never tastes right. My last coffee was bitter and week my friends frappe was like water. Yet other branches taste amazing.

VM
Vlad Mocanu 7 months ago on Google
( 1 out of 5 )

One star rate just because they didn’t do the order right. The employees were way too busy to talk to each other than to do their job right. …

KM
Kristin MW 7 months ago on Google
( 5 out of 5 )

This place is ALWAYS packed! I LOVE Starbucks 🙂 All of their drinks are tasty and made to order. I also enjoy the different variations of secret menu drinks. This location has a toilet for use with purchase. Sometimes a chair isn’t always …

GS
Gary S 7 months ago on Google
( 2 out of 5 )

Staff could have been a bit more helpful with ordering, we waited at the wrong end of the order counter, staff passed us after seeing us walk in and just left us there, no signage as to where to order….bit pants really , won’t use again

JP
Josh Peel 7 months ago on Google
( 1 out of 5 )

Went yesterday between 2 and 3 pm, usually very good. However, who ever made both the drinks caramel frapachino and caramel latè didn’t make them well. Both barely tasted like caramel like they usually do. I even paid to have extra drizzle …

BB
Biggs Bloggs 7 months ago on Google
( 1 out of 5 )

Rude staff, who assume your here to collect a delivery order rather than actually be there to enjoy a drink – racial profiling by a over weight rude and disrespectful lazy staff member. More

SB
Sharon Birket 7 months ago on Google
( 5 out of 5 )

Not the best Starbucks, only got 5 stars because my coffee was served with a song. More

DK
Daniel Kanchev 7 months ago on Google
( 2 out of 5 )

Overpriced coffee, small outside tables, uncomfortable chairs. Beggars disturbing you every 5-10 minutes, drunks passing by, religious fanatics, etc. If you ever decide to visit, definitely go inside or leave. Staff seem nice & able to do their job.

EM
Espy Marques 7 months ago on Google
( 1 out of 5 )

Delivered wrong order. An item was missing in my order. Tried to call them, totaly ignored my call and so I called from my other mobile they received it but thn realised it was me calling regarding wrong order and cut the call. Wouldn’t even give one star. So annoying.

SL
Shereen Le’Fevre – Barnett 7 months ago on Google
( 1 out of 5 )

Myself and my children got locked in the toilet and the staff were not interested they seemed to have a lack of empathy! Customers had more drive to want to help! The Starbucks in Coventry city centre is dirty, floor is sticky and tables left with cups etc. The staff definitely need more training!!

NT
nishideep tewari 7 months ago on Google
( 4 out of 5 )

Ample space to seat
Good to hang out
Decent staff
Can do more better warm welcome

ME
Mr Elliott 7 months ago on Google
( 4 out of 5 )

The shop has had a well needed face life since last month. Has out door seats but it’s placed in a very busy area. On the oil side it’s outdoor seating in what could be called “Coventry’s heritage area” as the prewar bank is there and plenty of trees, a status, lady Godiva clock and peeping tom too!

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