Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    31
  • 4.0
    13
  • 3.0
    10
  • 2.0
    8
  • 1.0
    18
Puccino’s reviews breakdown:
Google
3.4
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Puccino’s reviews on Google

R
Roux_504 1 year ago on Google
( 3 out of 5 )

The vibe and decour of this place is pretty cool. They nail the Italian coffee shop look and the place feels very cofortable to sit in plus they have free wi fi. …

BM
Bogdan Mihoc 1 year ago on Google
( 1 out of 5 )

Dishonest with the prices displayed. $8 for a cup of mediocre coffee is excessive. This is the second (and last) time. I wanted to give them a second chance – bad idea. They swindled me on the price (by a lot) both times. I didn’t want to …

NA
Natallia Andreyeva 1 year ago on Google
( 2 out of 5 )

I love Frozen Puccino’s with Mocha, the coffee is absolutely fantastic, and I like that they put ice-cream/frozen yogurt into it (they may *forget* to put the ice -cream though, so make sure they did). I always buy a couple of coffees, one …

AB
Alyssa Bass 1 year ago on Google
( 1 out of 5 )

I usually love this location, but I don’t know what happened this week. I ordered an iced puccino three times this week, and each time it tasted very off. What’s worse is that I seemed to have the same worker at the drive thru each time. …

CL
Christopher Lewis 1 year ago on Google
( 5 out of 5 )

Fantastic as ever! Repeat customer, it was a solid 10 years since I dined here, wish I returned sooner. This was their Hot Puccino and a No Yolky Business. The kitchen staff takes pride in what they do and the coffee was wonderfully smooth

BL
Brittany Leaycraft 1 year ago on Google
( 2 out of 5 )

Mediocre at best. Their drive through is TERRIBLE! You can be the only person and guaranteed over 10 minutes for a coffee.

BB
Brett Beard 1 year ago on Google
( 3 out of 5 )

The drive thru took a long time and they were out of the Grits A Go Go. Food is okay. More

MM
Melissa Martin 1 year ago on Google
( 5 out of 5 )

My go to coffee place the frozen puccino for a dessert like coffee and the granita for a lil pep in my step !! My only coffee place. More

JT
Jeff Tramell 1 year ago on Google
( 5 out of 5 )

Always a great experience. Great service and friendly staff. Food is always good and consistent. Do yourself a favor and stop in to get a bite or a coffee. More

CH
Clay H 1 year ago on Google
( 5 out of 5 )

Get the Granita! Amazing! More

BB
brittany bradford 1 year ago on Google
( 1 out of 5 )

Worst experience ever with the guy placing my order while in drive through, the speakers was extremely low so I could barely hear him, so he rudely says come around I can’t hear you… Get to the window I mention I could not hear you as well …

C
Cyprus 1 year ago on Google
( 2 out of 5 )

Don’t bother trying to get food here, the kitchen is hardly ever open

CC
Capt Carlo 1 year ago on Google
( 5 out of 5 )

Love this place! From there delicious coffee to there “grits to go go” it is a great place to stop in or drive thru. There Frozen Puccino is absolutely my favorite coffee in the warmer months or just anytime I’m craving a yummy coffee …

DA
Dan Adams 1 year ago on Google
( 5 out of 5 )

Good clean place, service, coffee ☕️ More

PM
Peggy Mc 1 year ago on Google
( 1 out of 5 )

I just had a very DISAPPOINTING experience with this store. On Tuesday I ordered 2 granitas and provided a two for one tuesday card. I was told the order was $4.30 and I said to round it up to $5.00. I signed a credit card slip for $5.00 …

NA
nick anestine 1 year ago on Google
( 1 out of 5 )

Horrible service. The two girls that work the window act like they do not care about their job. Further more when asked to get the second drink on my order it came with leaves. Never going again. More

AK
Anass Krad 1 year ago on Google
( 1 out of 5 )

They get mad at you if you don’t tip them. Customer service is based on your tip. The bigger the tip the better service you shall receive. More

-
-.- 1 year ago on Google
( 3 out of 5 )

Coffee drink was good. Baristas attitude was not. Thought I didn’t tip so he gave me an attitude. I understand him having an attitude though; working with a mask on for hours at a time is killer.

MS
Martin Salgado 1 year ago on Google
( 1 out of 5 )

Pancakes were terrible. Tasted like straight baking powder. 13 dollars for 2 pancakes 3 strips of bacon and eggs. Took them back skinny lady who made them was rude.just shrugged her shoulders. Couldn’t make new batter. Trash.

AS
Adrian Scriber 1 year ago on Google
( 5 out of 5 )

It’s a pretty cool Puccino’s location. The espresso is always nice and strong, which I really love! Great customer service and atmosphere!

JW
Julie Warren 1 year ago on Google
( 1 out of 5 )

I went to Puccino’s on West Esplanade this morning around 10:30 with my daughter. We attempted to order the “Go Go Grits,” but we were confused by what came with it. The menu just says add spinach, onions, mushrooms, tomatoes, cheese, add …

T5
TIFFANY 504 1 year ago on Google
( 4 out of 5 )

Definitely in the top two coffee houses if you’ve never been there I would definitely recommend the almond Grenada it’s a frozen coffee More

CD
CL Donaldson 1 year ago on Google
( 2 out of 5 )

This location is always out of product. Something different each time I’m here. Also, some of the staff is great, but it only takes a few apples to spoil the barrel. There are a few that are just terrible: bad attitude, rude tone, and …

LB
Lauren Brown Turner 1 year ago on Google
( 4 out of 5 )

I enjoyed the green tea with orange juice. What a unique combination. They have lots of coffee choices, Italian sodas, pastries, and small lunch items. Also there’s gambling in the back for some reason. The seating area is spacious and has lots of decorations to enjoy. There is a drive through window as well.

EW
emma wehlen 1 year ago on Google
( 4 out of 5 )

Coffee is great, I go there all the time. The female workers are awful though! They judge everyone’s order, whisper behind the counter rude and snarky remarks, and are very unenthusiastic.if they don’t like their job they should QUIT if u …

JT
Jan Tucker 1 year ago on Google
( 3 out of 5 )

Puccino’s is my usual go to coffee place. I only gave it 3 stars because of an unpleasant experience I had there within the last month. I ordered decaf coffee on a Saturday morning on the way to meeting. After drinking it I became aware …

( 4 out of 5 )

So clean and colorful place! Parking is free and available. Drive thru is available. Staff is very nice. Good for chatting but not recommend for study. Handicap accessible. Kid-friendly. It has many products not only coffees. Next to many shops and stores. Has many branches around Metairie and New Orleans.

SS
Shanon Snyder 1 year ago on Google
( 2 out of 5 )

You either love it or hate it. I hated it. A loud, gaudy atmosphere makes for an uncomfortable visit. I feel like I’m at a diner. That’s not a good thing. Coffee quality is average to poor, and a tad more expensive than competitors. I avoid this place and will never recommend to anyone.

LG
Lesley Gambino 1 year ago on Google
( 5 out of 5 )

Puccino’s was great as always. Had my favorite, a skinny granita with an extra shot of espresso. Deliciouso! More

AC
A C 1 year ago on Google
( 5 out of 5 )

Thomas is world class. My son and I veture every Wednesday and Thomas is so personable with us that most the time he has our breakfast ready for us by the time we arrive. Love love love this place and the staff!!

SH
Sarah Hashm 1 year ago on Google
( 3 out of 5 )

Asking for a tip at the drive thru window. I used to love getting my morning coffee from there. Now I try to avoid it. I rarely go inside. it’s usually the drive thru for me. For the last few months they’ve been asking for a tip. I mean …

CW
Claire Wilson 1 year ago on Google
( 5 out of 5 )

The frozen granitas are yummy and very smooth! If you like Italian style coffees, the drinks and atmosphere are perfect for a long chat or a coffee to-go!

ML
Michelle Lafrance 1 year ago on Google
( 1 out of 5 )

Poor customer service!!! I have complained once before about DUSTIN ! He rushes u and there was no one behind me in drive -thru. I asked for a iced coffee didn’t know it needed creamer till I got up there he asked me did u say that trying …

DB
Daniel Burgamy 1 year ago on Google
( 1 out of 5 )

Used to be a good coffee shop. Now the customer service is terrible, it takes forever to get food when you order it, and your order will probably be wrong or missing items. Plus the employees are rude.

BN
B Nelson 1 year ago on Google
( 4 out of 5 )

No particular complaints, but don’t have anything to rave about. I got the granita but I’ll try something different next time More

AF
Ann F. 1 year ago on Google
( 1 out of 5 )

I ordered a large frozen Puccino thru the drive thru on a rainy afternoon. After pulling up to the window to pay in the rain, the clerk asks ” Do you want to put a tip on the card ?” I said “no”. Let me also let you know that there is a …

JH
J. H 1 year ago on Google
( 2 out of 5 )

Classic breakfast not as good as I remembered. Grits were as runny as the French army. Coffee was only okay. Silverware was not stocked fully, had to ask for spoon as well as napkins.

AP
Andrey Priemtsev 1 year ago on Google
( 3 out of 5 )

ordered cappuccino and grits, they didnt offered sugar for coffee, and grits didnt have cheese or butter in it, also they never even bothered to offer butter nor cheese. how am i suppose to know grits come plain!! sorry

RS
Renee S 1 year ago on Google
( 5 out of 5 )

Their coffee is so good! It would never better if they had oat milk and not just almond milk as a dairy free alternative.

RS
Ruptured Speaker 1 year ago on Google
( 1 out of 5 )

I agree with the last poster. Asking customers if they want to leave a tip is tacky. If you say no then you’re rude. So, you wind up getting guilted into it. …

ML
Michael Lucado 1 year ago on Google
( 3 out of 5 )

Probably the best coffee in the NOLA area. Too bad the owner treats his employees like they’re beneath him ( from what 3 former employees of another location told me)

JW
Julia Wu 1 year ago on Google
( 4 out of 5 )

This is by the far my most favorite location. It has a cosy neighborhood feel and the workers are pretty chill. More

JP
Jennifer Perelli-Jarzemkoski 1 year ago on Google
( 5 out of 5 )

Love their coffee ☕️ More

DS
David S. 1 year ago on Google
( 4 out of 5 )

A little cramped on parking but good nonetheless More

DW
Dr. Walaa Ismail MHA,MHS,MBA 1 year ago on Google
( 5 out of 5 )

Kate and Zoe are so awesome! Thanks so much for the great service!

JW
Jessie Whiteaker 1 year ago on Google
( 5 out of 5 )

Best coffee hands down I love this place! More

EN
Eryka Nay 1 year ago on Google
( 5 out of 5 )

Best coffee in the area, hands down.
And they offer BOGO Tuesdays! Best ever. More

EB
Erica Beam 1 year ago on Google
( 1 out of 5 )

These owners should be ashamed of themselves. Stealing hundreds of dollars from their employees, systematically. They know exactly what they are doing. Pay your people the money they are working for!!

AK
Ally Krouse 1 year ago on Google
( 2 out of 5 )

I disliked it because I went to puccinos to get a coffee and do my studies but I couldn’t because im a student and I do not have an credit card yet so I couldn’t get a internet. therefore I left and went to Starbucks where I got free and unlimited wifi

JC
Jennifer Carter 1 year ago on Google
( 5 out of 5 )

The staff is very pleasant to deal with, coffee is great, the atmosphere is lovely and the food is great. Definitely a favourite!

BB
Bob Brunet 1 year ago on Google
( 5 out of 5 )

Food is always first class so is the service I’m not as much a connoisseur of coffee as a lot of coffee aficionado’s but they have everything I like!

LB
Lorilei Bozeman 1 year ago on Google
( 3 out of 5 )

Usually get my order wrong 8 out of 10 times. Don’t always answer their phone. Friendly service.

GB
Greg B 1 year ago on Google
( 4 out of 5 )

Nice coffee shop…good breakfast if you’re looking for something small but creative…like it

BM
Brandon M 1 year ago on Google
( 4 out of 5 )

Great service, cool staff. Ignore the first window of the drive through, it’s not functioning. Plenty of room to drive through with a truck.

MF
Melanie Fernandez 1 year ago on Google
( 4 out of 5 )

Iced puccino is best guilty pleasure ever! Ice cream and coffee. What could be better? Baristas are very nice.

A
A 1 year ago on Google
( 5 out of 5 )

This place is my guilty pleasure in the morning when I need a place other than the office to do my work. The staff is wonderful, friendly, hard working.

CC
Courtney Chapotel 1 year ago on Google
( 5 out of 5 )

The staff is always friendly. Great food options. Offers almond milk as a dairy milk substitute.

JB
joshua bowman 1 year ago on Google
( 1 out of 5 )

Every time I come here and try to order food, they tell me the kitchen closes at a different time. Three weeks ago it was 7pm, last week it was 6pm and today it was 3pm.

DM
Deanna Maher 1 year ago on Google
( 5 out of 5 )

Nice place to have a frozen coffee in the afternoon, music is relaxing. More

JS
Jose Saldana 1 year ago on Google
( 4 out of 5 )

Great coffee the baristas are very friendly. Just speak loud and clearly when ordering lol

SB
Sean Bauer 1 year ago on Google
( 3 out of 5 )

Went to get a gift card and they were all out. Had to go to another location. More

AV
Alicia Villanueva 1 year ago on Google
( 1 out of 5 )

Bagel was completely stale, cup was dirty, took our money for an item that wasn’t on the menu anymore.

JS
Joe Steiner 1 year ago on Google
( 4 out of 5 )

Serves alcohol and coffee if you want in true Louisiana fashion. Good coffee, customer service, adequate parking, awesome environment

GZ
Ghassan Zabad 1 year ago on Google
( 5 out of 5 )

Very good coffee and excellent service. And, of course, very cozy.

BC
Beau Cass 1 year ago on Google
( 5 out of 5 )

Quickly-executed menu that has good, tasty options. Good coffee and coffee choices.

GR
Greg R 1 year ago on Google
( 1 out of 5 )

They still charge for internet. In 2018. Blows my mind how anyone would frequent this overpriced unfriendly place.

MM
Michael Maher 1 year ago on Google
( 5 out of 5 )

Hooked on frozen granita, love them! Great good and perfect service!

GS
Gabriel Smira 1 year ago on Google
( 5 out of 5 )

Great service as always. Quick to make your order.

EM
Emily Manning 1 year ago on Google
( 2 out of 5 )

i’ve been waiting in the drive through for too long

SS
Sean Stevens 1 year ago on Google
( 5 out of 5 )

Great coffee, great atmosphere and service good place to study.

WB
Willie Bush 1 year ago on Google
( 5 out of 5 )

Love the coffee and breakfast options here!

SP
Sue P 1 year ago on Google
( 5 out of 5 )

Had the pecan chicken bleu salad. It was delicious!

UM
ur mom 1 year ago on Google
( 5 out of 5 )

There coffe is very good and they also have good croissants

MS
M S 1 year ago on Google
( 5 out of 5 )

Excellent breakfast. Cheaper than IHop etc.

LS
luis sthormes 1 year ago on Google
( 1 out of 5 )

Can’t get order right not coming back we here 4 times a week can’t count on getimg the order right

NL
niki Lattie 1 year ago on Google
( 5 out of 5 )

Q served me And He is the perfect Barista!!! THANKS CAT

CH
Candy Hebert 1 year ago on Google
( 4 out of 5 )

Very good breakfast. Will return soon.

GS
Gary sneed 1 year ago on Google
( 3 out of 5 )

Usually better service. A little slow that day. It happens.

HG
helana gegenheimer 1 year ago on Google
( 5 out of 5 )

Fast drive-thru and good coffee

S
Shaden 1 year ago on Google
( 1 out of 5 )

They should update their business hours info. They currently close at 10.

Read more reviews about Cafe,Restaurants companies and services

Pitcher & Piano

Review

Jamies Wine Bar

Review

Frankie & Benny’s

Review

Chicken Cottage

Review

Akbars

Review

Ed’s Easy Diner

Review