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Write a ReviewThe vibe and decour of this place is pretty cool. They nail the Italian coffee shop look and the place feels very cofortable to sit in plus they have free wi fi. …
Dishonest with the prices displayed. $8 for a cup of mediocre coffee is excessive. This is the second (and last) time. I wanted to give them a second chance – bad idea. They swindled me on the price (by a lot) both times. I didn’t want to …
I love Frozen Puccino’s with Mocha, the coffee is absolutely fantastic, and I like that they put ice-cream/frozen yogurt into it (they may *forget* to put the ice -cream though, so make sure they did). I always buy a couple of coffees, one …
I usually love this location, but I don’t know what happened this week. I ordered an iced puccino three times this week, and each time it tasted very off. What’s worse is that I seemed to have the same worker at the drive thru each time. …
Fantastic as ever! Repeat customer, it was a solid 10 years since I dined here, wish I returned sooner. This was their Hot Puccino and a No Yolky Business. The kitchen staff takes pride in what they do and the coffee was wonderfully smooth
Mediocre at best. Their drive through is TERRIBLE! You can be the only person and guaranteed over 10 minutes for a coffee.
The drive thru took a long time and they were out of the Grits A Go Go. Food is okay. More
My go to coffee place the frozen puccino for a dessert like coffee and the granita for a lil pep in my step !! My only coffee place. More
Always a great experience. Great service and friendly staff. Food is always good and consistent. Do yourself a favor and stop in to get a bite or a coffee. More
Get the Granita! Amazing! More
Worst experience ever with the guy placing my order while in drive through, the speakers was extremely low so I could barely hear him, so he rudely says come around I can’t hear you… Get to the window I mention I could not hear you as well …
Don’t bother trying to get food here, the kitchen is hardly ever open
Love this place! From there delicious coffee to there “grits to go go” it is a great place to stop in or drive thru. There Frozen Puccino is absolutely my favorite coffee in the warmer months or just anytime I’m craving a yummy coffee …
Good clean place, service, coffee ☕️ More
I just had a very DISAPPOINTING experience with this store. On Tuesday I ordered 2 granitas and provided a two for one tuesday card. I was told the order was $4.30 and I said to round it up to $5.00. I signed a credit card slip for $5.00 …
Horrible service. The two girls that work the window act like they do not care about their job. Further more when asked to get the second drink on my order it came with leaves. Never going again. More
They get mad at you if you don’t tip them. Customer service is based on your tip. The bigger the tip the better service you shall receive. More
Coffee drink was good. Baristas attitude was not. Thought I didn’t tip so he gave me an attitude. I understand him having an attitude though; working with a mask on for hours at a time is killer.
Pancakes were terrible. Tasted like straight baking powder. 13 dollars for 2 pancakes 3 strips of bacon and eggs. Took them back skinny lady who made them was rude.just shrugged her shoulders. Couldn’t make new batter. Trash.
It’s a pretty cool Puccino’s location. The espresso is always nice and strong, which I really love! Great customer service and atmosphere!
I went to Puccino’s on West Esplanade this morning around 10:30 with my daughter. We attempted to order the “Go Go Grits,” but we were confused by what came with it. The menu just says add spinach, onions, mushrooms, tomatoes, cheese, add …
Definitely in the top two coffee houses if you’ve never been there I would definitely recommend the almond Grenada it’s a frozen coffee More
This location is always out of product. Something different each time I’m here. Also, some of the staff is great, but it only takes a few apples to spoil the barrel. There are a few that are just terrible: bad attitude, rude tone, and …
I enjoyed the green tea with orange juice. What a unique combination. They have lots of coffee choices, Italian sodas, pastries, and small lunch items. Also there’s gambling in the back for some reason. The seating area is spacious and has lots of decorations to enjoy. There is a drive through window as well.
Coffee is great, I go there all the time. The female workers are awful though! They judge everyone’s order, whisper behind the counter rude and snarky remarks, and are very unenthusiastic.if they don’t like their job they should QUIT if u …
Puccino’s is my usual go to coffee place. I only gave it 3 stars because of an unpleasant experience I had there within the last month. I ordered decaf coffee on a Saturday morning on the way to meeting. After drinking it I became aware …
So clean and colorful place! Parking is free and available. Drive thru is available. Staff is very nice. Good for chatting but not recommend for study. Handicap accessible. Kid-friendly. It has many products not only coffees. Next to many shops and stores. Has many branches around Metairie and New Orleans.
You either love it or hate it. I hated it. A loud, gaudy atmosphere makes for an uncomfortable visit. I feel like I’m at a diner. That’s not a good thing. Coffee quality is average to poor, and a tad more expensive than competitors. I avoid this place and will never recommend to anyone.
Puccino’s was great as always. Had my favorite, a skinny granita with an extra shot of espresso. Deliciouso! More
Thomas is world class. My son and I veture every Wednesday and Thomas is so personable with us that most the time he has our breakfast ready for us by the time we arrive. Love love love this place and the staff!!
Asking for a tip at the drive thru window. I used to love getting my morning coffee from there. Now I try to avoid it. I rarely go inside. it’s usually the drive thru for me. For the last few months they’ve been asking for a tip. I mean …
The frozen granitas are yummy and very smooth! If you like Italian style coffees, the drinks and atmosphere are perfect for a long chat or a coffee to-go!
Poor customer service!!! I have complained once before about DUSTIN ! He rushes u and there was no one behind me in drive -thru. I asked for a iced coffee didn’t know it needed creamer till I got up there he asked me did u say that trying …
Used to be a good coffee shop. Now the customer service is terrible, it takes forever to get food when you order it, and your order will probably be wrong or missing items. Plus the employees are rude.
No particular complaints, but don’t have anything to rave about. I got the granita but I’ll try something different next time More
I ordered a large frozen Puccino thru the drive thru on a rainy afternoon. After pulling up to the window to pay in the rain, the clerk asks ” Do you want to put a tip on the card ?” I said “no”. Let me also let you know that there is a …
Classic breakfast not as good as I remembered. Grits were as runny as the French army. Coffee was only okay. Silverware was not stocked fully, had to ask for spoon as well as napkins.
ordered cappuccino and grits, they didnt offered sugar for coffee, and grits didnt have cheese or butter in it, also they never even bothered to offer butter nor cheese. how am i suppose to know grits come plain!! sorry
Their coffee is so good! It would never better if they had oat milk and not just almond milk as a dairy free alternative.
I agree with the last poster. Asking customers if they want to leave a tip is tacky. If you say no then you’re rude. So, you wind up getting guilted into it. …
Probably the best coffee in the NOLA area. Too bad the owner treats his employees like they’re beneath him ( from what 3 former employees of another location told me)
This is by the far my most favorite location. It has a cosy neighborhood feel and the workers are pretty chill. More
Love their coffee ☕️ More
A little cramped on parking but good nonetheless More
Kate and Zoe are so awesome! Thanks so much for the great service!
Best coffee hands down I love this place! More
Best coffee in the area, hands down.
And they offer BOGO Tuesdays! Best ever. More
These owners should be ashamed of themselves. Stealing hundreds of dollars from their employees, systematically. They know exactly what they are doing. Pay your people the money they are working for!!
I disliked it because I went to puccinos to get a coffee and do my studies but I couldn’t because im a student and I do not have an credit card yet so I couldn’t get a internet. therefore I left and went to Starbucks where I got free and unlimited wifi
The staff is very pleasant to deal with, coffee is great, the atmosphere is lovely and the food is great. Definitely a favourite!
Food is always first class so is the service I’m not as much a connoisseur of coffee as a lot of coffee aficionado’s but they have everything I like!
Usually get my order wrong 8 out of 10 times. Don’t always answer their phone. Friendly service.
Nice coffee shop…good breakfast if you’re looking for something small but creative…like it
Great service, cool staff. Ignore the first window of the drive through, it’s not functioning. Plenty of room to drive through with a truck.
Iced puccino is best guilty pleasure ever! Ice cream and coffee. What could be better? Baristas are very nice.
This place is my guilty pleasure in the morning when I need a place other than the office to do my work. The staff is wonderful, friendly, hard working.
The staff is always friendly. Great food options. Offers almond milk as a dairy milk substitute.
Every time I come here and try to order food, they tell me the kitchen closes at a different time. Three weeks ago it was 7pm, last week it was 6pm and today it was 3pm.
Nice place to have a frozen coffee in the afternoon, music is relaxing. More
Great coffee the baristas are very friendly. Just speak loud and clearly when ordering lol
Went to get a gift card and they were all out. Had to go to another location. More
Bagel was completely stale, cup was dirty, took our money for an item that wasn’t on the menu anymore.
Serves alcohol and coffee if you want in true Louisiana fashion. Good coffee, customer service, adequate parking, awesome environment
Very good coffee and excellent service. And, of course, very cozy.
Quickly-executed menu that has good, tasty options. Good coffee and coffee choices.
They still charge for internet. In 2018. Blows my mind how anyone would frequent this overpriced unfriendly place.
Hooked on frozen granita, love them! Great good and perfect service!
Great service as always. Quick to make your order.
i’ve been waiting in the drive through for too long
Great coffee, great atmosphere and service good place to study.
Love the coffee and breakfast options here!
Had the pecan chicken bleu salad. It was delicious!
There coffe is very good and they also have good croissants
Excellent breakfast. Cheaper than IHop etc.
Can’t get order right not coming back we here 4 times a week can’t count on getimg the order right
Q served me And He is the perfect Barista!!! THANKS CAT
Very good breakfast. Will return soon.
Usually better service. A little slow that day. It happens.
Fast drive-thru and good coffee
They should update their business hours info. They currently close at 10.