Suffolk County Council reviews

Needed help with accommodation and whilst this process in itself is a lengthy headache, I had lost the info for my appointment due to mobile phone problems. …

Impossible to contact anyone not very computer savy and was told I had to wait 1 hour at least to get a human.not good

Disabled, vulnerable, have a child with Send needs, then Suffolk county council is the last place to go for help, shocking experience for the last 4yrs, even the complaints dept can’t control mangers who seem to be able to do what they …

Extremely disappointed with the service. We have been waiting for over an hour for a Social Worker to turn up to see my teenage granddaughter whose Mum died last week. We have phoned 3 times, held for more than half an hour, tried to do a …

Never ever get children’s social services involved, if your child is a victim if crime unfortunately unlucky, police and suffolk county council will do everything in their power to make your life hell, why are we paying tax for services like this, the only ones benefiting are the staff.

Very poor service, broke several SEND Laws, despite constant apologies for poor communication and service it just continues.

The service for children with SEND is terriable. Emails remain unanswered/legal timescales broken/children left with no provision.

Don’t bother to report Health and Safety issues if you live in the countryside. it is a waste of time. Reported one 7 months ago and no action or contact from the Council. Overgrown hedges make walking on the roads dangerous. Simply …

Am visiting the area for a couple of days, unable to use the disabled ♿ toilets because I haven’t got a key and can’t seem to find out where to get one, I’ll never come back again

Norse is managed by very poor and malicious guys. They expel foreigners blindly. In the middle of the pandemia they sent home a friend of mine cowardly, without any reason. Guys like Rob and Steve don’t deserve any respect. But, at the least, they gave inspiration for a paramount novel, The Agency. Shame on you, all.

My car got damaged and nearly killed myself and my wife on a pot hole,the county council had evidence even from the the tyre company stateing severe pot hole damage,120 pound brandnew tyre destroyed I got it replaced for a cheaper tyre 59 …

Waited forever for phone to be answers .once answered very polite and problem should be sorted

Lack of disorganized of road and conditions on the road and it is very congression your management team is very poor and you can not be organised by mess up the brewery sort out this mess up or be forced to get kick out

No one answers the phone .

I’m 15 years old and they excluded me for saying things about someone in my exam paper but they didn’t actually know what I wrote! …

Very poor service on the phone
They said on the phone 60 minutes
Not on at all
Very bad service

EVERY COUNCIL UP AND DOWN THE COUNTRY …..TAKES THE PISS…… MY SON BEEN WORKING FOR THEM FOR LAST 16 WEEKS …TEACHING ALL THE YOUNG CHILDREN ….. AND STILL HAS NOT HAD A PENNY IN WAGES AS OF YET??? SHOULD HAVE BEEN 31ST MARCH THEY …

Appalling ! No answer on any phone number. Trying to check a paid billl…but they can stick it if it didnt go correctly!

Security guard swearing at customer, lady in reception very rude.

What an absolute disgrace!! After leaving messages and emails to the send team I wait 40 minutes to talk to someone to be given alternative numbers to try!!!

Staff very quick to resolve a few problems I had with my council tax. I feel that the council get a bad rep!

Only in Suffolk are ALL the waste management sites CLOSED on a Wednesday!!!!…Then they wonder why fly tipping is on the rise!!

Run by jokers. Appalling service and phone lines. Excellent at handing out various fines that you can’t query.

I m not happy This people policy my foot path has been flooding for past two year and they haven’t done anything and when I ring it cost the earth because they have chafed the local number to a 08345 🙁

Sitting on phone 15mins and no one answer

Unable to get through on phone

Poorly serviced county with limited growth opportunities

Ok

Useless

Have to say the whole place is an absolute disgrace.Robert Smith lead coordinator for Special needs is, hostile, passive aggressive and makes irrational and mad statements.For example our son has a rare syndrome and multiple other conditions.All of which have been diagnosed, including autism and dyxprasia.Then told us he did not think he needed an EHCP.And dont get me started on Christine Miles, who is a social worker there.She once told us “your very religious arent you”.Just randomly came out with this.Has Ms Miles never heard of a legal term”protected charastetic”‘This applys to a persons religious beliefs, any disabilitys a person may have, ethnic origin of a person, amongst other things.Both Smith and Miles are clearly unfit to do there jobs witin the framework of the laws.