Swindon Borough Council average reviews all over the web

1.2
Total Reviews 60

Average reviews from all platforms

Average Rating 1.2

Average reviews from all platforms

  • 5.0
    1
  • 4.0
    1
  • 3.0
    0
  • 2.0
    3
  • 1.0
    55
Swindon Borough Council reviews breakdown:
Google
1.2
60

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

60 Swindon Borough Council reviews on Google

S
Samuel 9 months ago on Google
( 1 out of 5 )

Absolutely shocking. My uncle who is a disabled brain injured person has been stuck in a chair for the best part of 4 months now. Reported this countless times to the idiots at the council, they then call the disabled person, who has no …

JM
Jilly Mo 9 months ago on Google
( 1 out of 5 )

This council is quick enough to put rents up and take our money but when it comes to maintenance it’s like flogging a dead horse.
My back garden fence needs to be repaired this has been pending for well over a …

CC
Connie Croker 9 months ago on Google
( 1 out of 5 )

My dads dustbin disappeared FOUR weeks ago, still no bin and missed two collections. The lady who took the call was very nice but whoever delivers the bins are not efficient at all!!! Chased them up 3 times, STILL NO BIN!

DT
David Townsend 9 months ago on Google
( 1 out of 5 )

They demanded I supply 3 months of bank statements for proof of id. I was unable to stay awake so couldn’t take it into offices. A member of staff had to take them in. I hope that they realised that I’m a white male, of British …

MK
Marcus Kittridge 9 months ago on Google
( 1 out of 5 )

What an absolute shambles this organisation is.
They have recently brought my business to the brink of collapse for the second time in 4 years. …

MB
mariza borges 9 months ago on Google
( 1 out of 5 )

I reported dead fox in front of my flat and unfortunately still here nobody take the body which smell very bad. I really don’t know what to do we contact Swindon borough council more than 6 times and still not resolved the problem. It seems someone dump here.

N
Nell 9 months ago on Google
( 1 out of 5 )

theyre basically a bunch of scammers that can legally get away with it. clearly they dont care about helping or hearing people out, they just want a little bit of extra money which they dont deserve. and then the dont even put money into the right places.

MS
Matthew Sweet 9 months ago on Google
( 1 out of 5 )

Lived in Swindon for the best part of 30
Years. I thought it was normal for a council to try to take money off of you whenever possible and are there just to try and take your money. Only realised …

CS
C S 9 months ago on Google
( 2 out of 5 )

Probably the worst council in the UK. On hold for very long periods or cannot get through at all. Took 3 months to get a parking permit then it went online paid for another now keep getting parking fines even though I have a MiPermit in …

K
keith 9 months ago on Google
( 1 out of 5 )

Try getting a parking permit for 3 months .After some on decided 15 spaces were enough for 36 flats . Complained many times .you can only talk to people taking the calls they can put you through to talk to a certain department. In 2 years swindon council has got the worst council in the uk .

JT
Jon T 9 months ago on Google
( 1 out of 5 )

Just been stung for going into Penzance Drive Bus Lane – Beware!!! I am disgusted very small signage and very late in fact on the traffic lights. We will not be back

ET
Emily Thomas 9 months ago on Google
( 1 out of 5 )

Wasn’t the best service. Got homeline for peace of mind as dad kept falling due to his illness. Used a few times but on one occasion he was picked up and popped back into bed while he was clearly in pain. He shouted out in pain while they …

AN
Aleksandra Nowakowska 9 months ago on Google
( 1 out of 5 )

Absolute joke of a council, I have never lived anywhere with such a bad council as this. They take as much as they can from its citizens and give nothing in return. First kept on the phone for 2h to find out my application was not …

JP
Jonny P 9 months ago on Google
( 1 out of 5 )

Terrible council. They don’t care. Waste money. Doesn’t know what communication is and does not stick to time frames. Phone lines are always busy ans contact hours are limited at best . Absolute disgrace

JC
Janith Chandrakumara 9 months ago on Google
( 1 out of 5 )

You are getting one star because I cannot do zero.

I’m extremely disappointed with the service. I have moved to Swindon with two …

CF
Christos Flouris 9 months ago on Google
( 2 out of 5 )

We pay so much tax on a flat band C £1778. Council tax should cover libraries, parks, rubbish collection, parking maintenance and street lighting and some other bits. They are using 70%+ of council tax for vulnerables 10% for Services …

JN
Julie Nicholls 9 months ago on Google
( 1 out of 5 )

I have made repeated attempts to report several missed recycling collections via the website but if you are out with the next working day time allowance this is not possible. Via phone it is impossible to get through as SBC is using ‘higher …

TF
Taneshia Fabbro 9 months ago on Google
( 2 out of 5 )

They used to charge me council tax as a student under 19 (I didnt know at the time it was free). Social services are shameful, the rapid care team were ok. Parking and housing are amoung the worst I’ve experienced, still awaiting a housing …

RL
R L 9 months ago on Google
( 5 out of 5 )

I would like to give 5 stars to Anil, who helped me sort out a small hiccup today with the small council tax mix up. Thank you Sir, you have been great and very knowledgeable.

DP
Dragu Petrus 9 months ago on Google
( 1 out of 5 )

Worst council ever have to stay hours at the phone to speak with someone…
Then they don’t even resolve the ploblem.

LP
Linda Pryde 9 months ago on Google
( 1 out of 5 )

Reported a serious breach of road safety by Instalcom workman. They blocked the only section of pavement with there signs. (Provided photograph) Forcing people to walk into the road passed fast flowing traffic. The traffic constantly flows …

CD
C. D 9 months ago on Google
( 1 out of 5 )

Disgrace. I sold my property but received a summons for costs. I had paid up in full to my knowledge but the corrupt council decided to issue a summons. On the phone they said if you pay in full including summons cost they would then …

BF
Ben Finney 9 months ago on Google
( 1 out of 5 )

closed for the bank holiday… its a thursday and the bank holiday isnt until monday.

NK
Nelly Kirkum (Lady Y-Len) 9 months ago on Google
( 1 out of 5 )

You never fail to amaze me! It goes from bad to worse. I call your team, I am told to email. I email your team, they tell me to call. I just wanted an answer which isn’t on your website! USELESS. The worst council I have ever come across. (0*) wasn’t possible.

SB
Samantha Beck 9 months ago on Google
( 1 out of 5 )

Council fired at least 75% of their staff, calling them takes in excess of 30 minutes most days, slow to respond, housing is a joke they constantly lie to you, living conditions are appalling where I live and next to nothing gets done, …

SC
Steven Clewer 9 months ago on Google
( 1 out of 5 )

Came to visit Swindon for a day and took a visit to Fish Brothers Toyota… on leaving the dealer we followed a bus out of penzance road however as the bus was sitting over the bus lane only warning painted on road I was unaware of …

LC
Liam Collins 9 months ago on Google
( 1 out of 5 )

Absolute joke of a council, dont think I have lived anywhere with such a bad council as this. They take as much as they can from its citizens and give nothing in return. The city itself is a mess and thats thanks to these clowns. They take 2 weeks to answer simple emails with no excuse other than incompetence.

MH
M H (Nugg1977) 9 months ago on Google
( 1 out of 5 )

Absolutely useless beyond words, why are we all paying council tax for services we are not receiving. They all need to be sacked as the money is not going anywhere in the services we need it’s filling there back pockets. Time and time again …

MB
Mikky B 9 months ago on Google
( 1 out of 5 )

Surely the worst council in the UK. One star for some nice parks but everything else run by this outfit is a shambles – no planning, unless you call no or bad development, traffic chaos, destruction of any historic legacy, shambolic …

KL
Kay Lacey 9 months ago on Google
( 1 out of 5 )

Worst Council in UK. Having had experience of them for 22 years I can say that I found that they have illegally validated a planning permission, rewritten planning permission clauses after granting permission, bullied and threatened …

PP
pudgy panda 9 months ago on Google
( 1 out of 5 )

I sold a house years ago, During the next 2 months from my departure, (I wasnt even in the country nor owned the property), they charged me Council tax on the property. …

SE
Shaun Edwards 9 months ago on Google
( 1 out of 5 )

You want more people to visit then don’t fine them for driving in your very unclear bus (penzance drive)

BB
Becky Belcher 9 months ago on Google
( 1 out of 5 )

Called today to speak to someone regarding a letter. Got through very quickly but their phone line was awful. After asking if I could wait in hold and be directed to someone else I was told that wasn’t possible. I then ended the call and …

TD
Tony Dickinson 9 months ago on Google
( 1 out of 5 )

On line system that doesn’t work, email system that goes unanswered, a rude and unhelpful man on the phone who told me everything must be sent by email and then hung up and a contradictory response by a man at the Wat Tyler House door that …

GH
Gregor Honer 9 months ago on Google
( 1 out of 5 )

Roadworks everywhere around Swindon so that you have to ask yourself which incompetent person / department is approving all of this work and why is it important to do all at the same time? First the so important broadband upgrade with the …

JM
James M 9 months ago on Google
( 1 out of 5 )

Was a good town a few decades back. Decided to leave as it has deteriorated so much, especially the town centre. Very sad. On a recent visit I see Wood Street has been supplied with confusing street signage, no doubt geared to fining motorists. That is one aspect that hasn’t changed.

GH
Gregor Honer 9 months ago on Google
( 1 out of 5 )

Mainly useless service, quick to take your council tax not so quick in providing actual service or resolving issues. I am actually surprised that there is NO accountability at all. The only outstanding service is the local recycling centre which seems to work well all the other services I was involved in will get zero stars from 5.

CP
C P 9 months ago on Google
( 1 out of 5 )

I would not click even one 🌟 but no options.. I don’t know council checking this reviews or not because 1.3 is very low means no one setisfied. We are paying them for services which they are not able to provide so why are we paying? We can …

PW
P Walker 9 months ago on Google
( 1 out of 5 )

I have paid council tax on the dot for years. Now I have left and require a refund it takes them at least six weeks to issue a refund. Hardly a fair contract! and they wait for you to request a refund instead of sending it back automatically. I think I call this misappropriation of funds

SN
Simon Noname 9 months ago on Google
( 1 out of 5 )

First after registered for new council I didn’t receive any for first 2 months and had to complain then
I received 4 times council bill…. every time with different amount (lack of …

GP
Geo Peters 9 months ago on Google
( 1 out of 5 )

Incompetent, lacking real commitment to solving problems and generally poor service (apart from their planning and building control department, who are actually very good). A council fence boarders my property which needs repairing. It will …

C
Christopher 9 months ago on Google
( 1 out of 5 )

I can tell you first hand this place is laughable and a waste of tax payers money. I was to start an external job away from this building. However, the council would still be my employer. I came to sort out and finalize employment …

SG
Sanjay Gupta 9 months ago on Google
( 1 out of 5 )

Clueless in how to improve the town and wasted millions in useless ideas. They introduced parish councils throughout the borough which nobody wanted and council tax increased more because of this. If we didn’t have Swindon Council this town …

SL
Sharon Lawrence 9 months ago on Google
( 1 out of 5 )

How do you give no stars?

Dire council, need to hand over to a private enterprise. …

JE
Janet Ecclefield 9 months ago on Google
( 1 out of 5 )

Appalling service! I am simply trying to renew my car parking permit for Lydiard Park.
1 It is not possible to pay online, unlike most other services. …

LC
Lee Clarke 9 months ago on Google
( 1 out of 5 )

They refused to give me a parking permit, which I am entitled to. Told me to park in an unrestricted area, nearest one is over a mile away, then proceeded to keep issuing parking infringements. One of the worst Councils in the country, if not THE worst.

AW
Aaron Woood 9 months ago on Google
( 1 out of 5 )

The usual scummery going on. Thieves and illiterates. Looks like council tax support is now a charge not a benefit. They dont know which year it is. They cant add and subtract. They dont know what to charge and what to give. You can see …

VT
V T 9 months ago on Google
( 1 out of 5 )

Should be rated nil. Incompetent, lack of training, listening, understanding, problem solving skills. When challenged My Account blocked as SBC did not want me to raise my concerns/complaints and freedom of information via My Account. …

JC
Joni collier Collier 9 months ago on Google
( 4 out of 5 )

Waited on the line for almost an hour. I know it’s a pain but can’t fault them, they helped and pointed in the right direction and can imagine they are bombarded at the moment. Lady on the phone lovely.

KM
Kelly May 9 months ago on Google
( 1 out of 5 )

I got a bus lane fine and never received evidence of this fine then suddenly a debt collecting agent demands £409! Your council are just trying make money from you. I’m not even sure I entered a bus lane but if I did it was a very expensive mistake!

RB
Rachelle Banaria 9 months ago on Google
( 1 out of 5 )

I’ve only lived in Swindon since July 2019 and have noticed poor management of bin/recycling collection. For two weeks in a row my recycling bin was not collected EVEN though the recycling bin is right outside my front door. There were no …

KO
Kings of the valley! Hot tube 9 months ago on Google
( 1 out of 5 )

On 2 visits 2 Swindon!! This council just robs everyone and anyone with parking tickets😡and what’s going on in the world wit COVID. They just want to hurt people and make them pennyless. Degusting pigs. …

JI
Jolanta Izotova 9 months ago on Google
( 1 out of 5 )

Last 2 years it is shut for the walk in or face to face appointments. My council tax need to be paid by cash over the counter and I ant do that because they are shut.cant get hold of housing officer since October been left in limbo for 3 years now

KA
Koyes Aftab 9 months ago on Google
( 1 out of 5 )

3 June 2020
Refused to collect my paper recycling, because it wasn’t in a recycling box but on top of a full recycling box. Pathetic! …

MG
Mike Green 9 months ago on Google
( 1 out of 5 )

What gives the council the right to effectively fly tip a large pile of rubbish bags half way along Deburgh street. It is blocking access to be able to use mobility scooter. Had a member of the public done it they would be the first to make an issue but of it
GET THEM MOVED.

IH
Iain Harris 9 months ago on Google
( 1 out of 5 )

As a relatively new resident to Swindon I am truly shocked at the scruffy appearance of the town. Street cleaning seems non existent, the roads are in a poor state, under growth not cut back. It seems the Council appear to be unable to cope with the most basic of service provision

CD
Caroline Dow 9 months ago on Google
( 1 out of 5 )

My Council Tax is a real mess. The Council appear to bend the rules to suit and also are short on truth. It has been going on for over 9 months and has had a serious impact on my studies and overall health. Shocking

CC
Chevonne Cosway 9 months ago on Google
( 1 out of 5 )

Try booking jobs they dont wanna help. Get told to book a job then get told different things. Ever since pandemic I been struggling and I could do with these jobs awaiting since last year it be good to have communication aswell just need to know stuff but left in lurch as always again

AG
Angel Grace 9 months ago on Google
( 1 out of 5 )

Being put on hold too long on calling, can’t make payments online due to SBC issues often. Repairs take two visits from the repairs team that take approx 4 weeks to get sorted at times on issues that are urgent. Sort it out please.

JS
Jan Selton 9 months ago on Google
( 1 out of 5 )

Gave up being on hold at 57 minutes! The office is still closed to public walk in’ which seems strange seeing that everything and everyone else is trying to get back to nornal.

Read more reviews about Council,Property,Public Services companies and services

The Duchess of Somerset’s Hospital

Review

Family Housing Association (Birmingham) Limited

Review

Parson Latham’s Hospital In Barnwell

Review

Fotherby Almshouse Charities

Review

Boston Mayflower Limited

Review

Taunton Deane Borough council (Housing Association)

Review