Switchd reviews

Used Switchd to find a Solar system. Not too sure where to start here. I should have realised from the very beginning when I had a 2 calls from the same person, one a sales call and then a follow up with his surveyor hat on that there may …

Switchd is exceptionally prompt in responding to my messages. The help is also practical and helpful. I never got this from my previous providers. Well done Switched! Full marks for being extremely customer oriented. I hope you stay in business for a very long time. I am genuinely happy to be one of your clients/customers.

I’ve just been charged £11.99 for my Switcd subscription – but I’m not sure what for. Since Utility Point went bust, I was automatically moved to EDF. Switched can’t move us onto a cheap tariff (and I doubt they will for the foreseeable …

Do not use, absolutely awful company. We ended up paying two different energy companies and one wasn’t even supplying our energy. We sent emails of complaints and had no response. …

I had a thirty month battle with an energy supplier because of miscalculated and massively over the top demands. SwitchD was with me every step of the way including summarising the case financial details and invoices for me in support of my …

Do not use I cancelled switched when neon reef went bust checked my bank this morning they have taken a payment for this year that I haven’t asked for now getting in touch with my bank who incidentally recommended them (nationwide bank)who is coning who ?

DON’T USE SWITCHD they are very badly organised and bungled my switch, failing to submit my baseline meter readings to my new provider properly. This meant months of having inaccurate bills and getting it resolved was a long, time consuming …

DO NOT USE – This company has caused me nothing but problems and expense. Rather than saving me money, they have cost me 10X the amount that they have ‘saved’ us. On top of that, customer service is non existent – they use the typical bots …

Our monthly payments have decreased significantly since joining Switchd. It is great knowing we will be automatically put onto the best tariff without having to search ourselves. Really easy to set up and great customer service!

Cancelled my account. Switched my utilities anyways, after multiple emails to them asking to cancel the switch that i did not authorize as i had cancelled my account. I now cannot contact them or log in as i lack an account. Poor poor company and customer support. Highly do not recommend.

Logged a complaint but nothing has been resolved. Tried to cancel switch within 14 day cooling off period due to putting us on a more expensive tariff. Didn’t contact energy company to notify them of cancelling switch so we have now been …

Excellent service. Less that a month after signing with Switchd we were literally SOLD as customers by Solarplicity to one of the worst rated providers in the market IE Toto Energy. (Look them up they are universally hated). Craig at …

Had a very rude call once I decided to cancel the recurring direct debit. Was shocked at the mouthy chav who called me from switch, she TOLD me to explain why I had cancelled. You don’t need to pay them to do comparisons. Do it yourself and …

I really cannot fault Switchd, they have been amazing. I’ve saved loads of money with them and I never even think about my energy bills anymore ! …

Intrigued by the service so signed up – providers switched within 24 hours with possible saving of £364 a year. Seems like a no brainer with the cash savings up front, just hope the service delivers when time comes for the next switch!

Such complicated system, I had a message sent to them from my Supplier: Neon Reef and they won’t let me see it, I’m trying to cancel the whole account and they’re making it so complicated, they owe me two months money and I can’t get an answer, I’m so angry can’t wait to be free of them.

Fantastic service from Switchd – they take all the hassle out of changing energy suppliers – and ensure we’re always on the most cost effective tariffs. Everybody should sign up! Thank you team at Switchd.

Signed up and so far the communication has been great. Having been with British Gas for years, glad to have now saved over £300!

Switched me over as soon as a better tariff came on the market and now saving me money every month. Kept me up-to-date throughout the switch and hassle free. So easy. Thoroughly recommend

Terrible service, beware of using them as they don’t really understand the energy market. They lost my mum her warm home discount and weren’t even apologetic… they told me that I needed to sort it and it was no longer their responsibility.

Use my code when signing up for 6 free months: SMAYYZ
Great service, just needs small improvements to ensure everything runs smoothly all the time but finds a great deal.

Quick and convenient way to compare tariffs – makes you realise how much more you’ve been paying, and sets out why reviewing your providers on a regular basis is a no brainer

Super easy to sign up and saved us loads of money – reduced energy bills by more than a third. Great to not have to think about this any more!

Excellent service from a company that listen to their customers and get cracking deals. …

Saved me so much money and have heard back from them really quickly whenever I’ve had any questions- refreshing not to have to speak to an automated machine for once!

Excellent service and really helpful staff made the process very easy. It is nice to know that someone is checking that we are always on the best deal.

After signing up I’ve had to do very little except calculate the money I’ve saved, which has to be good news!

I have had many problems with this firm and would advise avoid any dealings with them.

Great company that got me a cheap deal

No brainer. Excellent customer service and easy to keep an eye on our savings

Amazing service, really helpful team, saved me loads, would thoroughly recommend!

Don’t ever use them….no telephone number to call, terrible service

Easy to start saving and great customer service!