Teesdale Housing Association Ltd average reviews all over the web

3.2
Total Reviews 47

Average reviews from all platforms

Average Rating 3.2

Average reviews from all platforms

  • 5.0
    23
  • 4.0
    3
  • 3.0
    0
  • 2.0
    2
  • 1.0
    19
Teesdale Housing Association Ltd reviews breakdown:
Google
3.2
47

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47 Teesdale Housing Association Ltd reviews on Google

AT
Abigail Taylor 9 months ago on Google
( 5 out of 5 )

I have worked with North Star on three separate occasions and it has been an absolute pleasure on all counts. They commissioned me to produce original illustrations for use as wall graphics in their offices. From the friendly and inviting …

B4
Brad 478 9 months ago on Google
( 1 out of 5 )

My daughter placed a bid last week via Compass and was the only bidder until today when North Star removed it and stated it wasn’t empty anymore? Very cute by North Star considering the bids closed today. …

RM
Rachel Macey 9 months ago on Google
( 1 out of 5 )

North Star are absolutely rubbish don’t keep there homes up to date with kitchen / bathrooms / windows absoloutley shocking

JM
Julie Menezes 9 months ago on Google
( 5 out of 5 )

North Star is great💝I’ve been a tenant of theirs for 24 years. They are the best landlord in the UK, USA, Sweden and South America. Good luck with proving me wrong. …

SM
Sonia Mahmood 9 months ago on Google
( 5 out of 5 )

Working with North Star since April by far can say never worked in an organisation like this before. Every staff member are friendly, helpful and always on the go to give their best to current and new customers! I have had a warm welcome …

SC
Soarfly Concepts 9 months ago on Google
( 4 out of 5 )

Good housing association but right now during the pandemic there are obviously faster ways of getting a home. The only thing I can fault is the speed of maintenance handling. Two weeks ago we reported a leaking toilet bowl, and we’re still …

RT
Ruqayyah taj 9 months ago on Google
( 5 out of 5 )

My experience with North Star has been fantastic! I am solely grateful and thankful to all the North Star staff for their support during my apprenticeship. I have gained a lot knowledge and skills whilst working here. I have met some lovey people too x

SB
Steve Bosanko 9 months ago on Google
( 1 out of 5 )

Communication and sytems an absolute shambles.
On 3rd June 2021 I saw an “Available Immediately”- Direct Let property advetrised on DKO. This was the First time it had appeared. …

VD
Vicki Douglas 9 months ago on Google
( 5 out of 5 )

I have been a tenant for 22+ yrs and have never had any complaints to make. Any repairs are always done in a timely manner. i get regular newletters that keep me updated with the latest goings on and the good work done in and with the community.

MA
Marzia Ali 9 months ago on Google
( 5 out of 5 )

Thank you Gemma for all your help and support today. I made my rent payment on phone and Gemma also helped me today to setup the my Northstar account so I can pay rent next time via the app/website. …

WG
Wirya Gafur 9 months ago on Google
( 1 out of 5 )

I reported on December 2017 that my heating radiator nearly falling down, it need to be fixed immediately because I have two little kids and it’s a big radiator. They said they come fix it soon, but the never come, and the radiato is down …

SH
Sah Hussa 9 months ago on Google
( 5 out of 5 )

First time renting with housing Association, so far so very good had few issues rang customer service nice ppl booked appointment been repaired very impressed with this company, thanx and keep the good work up. Xx

AE
Amanda Emmerson 9 months ago on Google
( 5 out of 5 )

Have went out of their way to help me . Returned my calls promptly very helpful staff and found my forever home for me and my four children, after I have been in a difficult situation. All of the staff I have spoken to by phone and email …

AS
Abdulhalim Said 9 months ago on Google
( 2 out of 5 )

Who ever own this company has to look at it very careful, major changes or BPR is needed, no knowledge of customer service, no knowledge of reality, poor knowledge of tech, I pay my rent on DD every Friday, on Holy Friday DD was delayed, …

B2
Backtolifeministriesuk 2021 9 months ago on Google
( 5 out of 5 )

Fantastic, cant fault this housing group… made myself and my wife feel at ease since moving from the midlands… Always helpful, and have an excellent welfare setup… very understanding and considerate regarding the current dwp situations in our current climate… Thank God for them.

T
Teresa 9 months ago on Google
( 4 out of 5 )

We have been tenents since August last year and we have been happy with the staff from north star and any repairs need doing they get the jobs doing their is a brilliant staff team that work together with the residents very pleased keep up the good work north star

JB
Jenna Bailey 9 months ago on Google
( 1 out of 5 )

Moved to another house and charged me £2500 for things that where untrue as when i handed the keys was nothing wrong with boiler cupboard or shower door … only thing i hold my hands up too is the garden as i had decking down which killed …

MB
Martin Bradbury 9 months ago on Google
( 5 out of 5 )

I have only good things to say,theyve been prompt when I had repairs,only thing is the questionnaires they send are always given alerts by my phone as the website is not secure

SG
Sarah Garbutt 9 months ago on Google
( 1 out of 5 )

Started of well whilst the houses were still in retention
Then bang soon as there out. I have had them out for water issues , sound issues, damp issues , cracked walls , and sometimes servere movement issues on my …

SA
steling archer 9 months ago on Google
( 1 out of 5 )

Nothing but bad experiences with North Star they don’t seem to care if you have a real problems like not having hot water for the most of 6 months but are happy to take your money

LJ
Leanne Jarrett 9 months ago on Google
( 4 out of 5 )

North star as turned around massively repairs get done any problems north star makes sure they get it done as i had alot of work needed doing to this house.

TA
The Anime Queen 9 months ago on Google
( 5 out of 5 )

I’ve been with North star for a year and ½ now and they’ve been very good, I would recommend

TR
Thomas Ravenscroft 9 months ago on Google
( 5 out of 5 )

My mum lives in a North Star house and has had her issues with the property dealt with really quickly. thanks to Shaun for his understanding and speedy response

HL
Hayley Leech 9 months ago on Google
( 5 out of 5 )

Great company, the work they do, the sense of community and care is amazing. They really look after their tenants and think of everything.

BH
Bakhtyar Hamza 9 months ago on Google
( 5 out of 5 )

Thanks very much North Star,they fitted new boiler in 2 days time ,very quick service,you deserve more than 5 stars

JB
John Boon 9 months ago on Google
( 5 out of 5 )

Fantastic and wonderful organisation. I love the work that has been carried out at the Hub in Thornaby. A real credit to the local community.

SK
Sue Kent 9 months ago on Google
( 1 out of 5 )

Extremely difficult to get through on the phone to report problems for my father. Have been trying for many days now and been holding on for at least 10 minutes at a time.

JM
John Mcgee 9 months ago on Google
( 1 out of 5 )

This housing association does not care about there tenants. If you have any problems they don’t care. They do not care about anything as long as they get they rent. IGNORANT

TS
The seat Repair guy 9 months ago on Google
( 1 out of 5 )

North Star Own the property next door to me
The fence collapsed hitting my cars
They have failed to repair the fence or supply the details for their insurance …

IB
ian baker 9 months ago on Google
( 2 out of 5 )

Houses in bad need of up grading windows and door need replacing lovely place to live in summer not very good in winter unless your a penguin ❄️❄️❄️

LS
Laurel Samantha Hall 9 months ago on Google
( 5 out of 5 )

Our Housing Officer Has Been A God Send.. She Knew Of The Problems With Dodgy Landlord Of Whom Only Homed Tenants Whom Council and Other Agencies Would Not Home.. Excellent Service…

HG
Harry Guy 9 months ago on Google
( 5 out of 5 )

Fantastic company to do business with – every member of staff I have had the pleasure of talking to has been extremely friendly, polite and helpful.

KB
KAREN BELL 9 months ago on Google
( 5 out of 5 )

Fantastic company, really look after their tenants and the houses are amazing and well thought out!

BW
beverley Wellock 9 months ago on Google
( 1 out of 5 )

Not impresseed with tthe service. Have just been holding on the phone for in excess of 10 minutes, listening to the most horrendious music.

KW
Karen W 9 months ago on Google
( 1 out of 5 )

These are the managing agents for our housing association, they do not give a fig as long as you are paying your rent

LC
Lee Crawford 9 months ago on Google
( 5 out of 5 )

Great place

TR
Tony ried 9 months ago on Google
( 1 out of 5 )

Horrible homes need smashing down, complete IDIOTS….. full of damp and slug trails on the carpets I stood on a slug one night it wasn’t good

AW
Adrian Waite 9 months ago on Google
( 5 out of 5 )

Excellent housing association. I went there to present a training session on service charges!

ML
Michael Landers 9 months ago on Google
( 1 out of 5 )

Bloody rubbish housing association. Typical private housing company. Pay ya rent and shut up.

KW
Kathleen Waddington 9 months ago on Google
( 5 out of 5 )

North Star are very good landlords, easy to deal with.

CO
Claire Orley 9 months ago on Google
( 1 out of 5 )

It should be NO star NOT north star, house full of damp!!!

HC
Harr Cassells 9 months ago on Google
( 1 out of 5 )

Avoid!!!

WB
William Bailey 9 months ago on Google
( 1 out of 5 )

Was not very good with customer experience

SJ
suzie jarvis 9 months ago on Google
( 5 out of 5 )

All ok

AD
Assia Dannoun 9 months ago on Google
( 1 out of 5 )

Really rubbish company

T
themaster009st 9 months ago on Google
( 1 out of 5 )

Awful

KD
Kerry Dickinson 9 months ago on Google
( 5 out of 5 )

Excellent service

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