The Couture Club average reviews all over the web

2.9
Total Reviews 43

Average reviews from all platforms

Average Rating 2.9

Average reviews from all platforms

  • 5.0
    16
  • 4.0
    3
  • 3.0
    3
  • 2.0
    1
  • 1.0
    20
The Couture Club reviews breakdown:
Google
2.9
43

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

43 The Couture Club reviews on Google

JM
Joshua Murphy 9 months ago on Google
( 5 out of 5 )

Amazing clothes and the staff are always attentive to customer needs. The store itself is very aesthetically pleasing also which helps!

AT
Anthony Tang 9 months ago on Google
( 5 out of 5 )

This is my first time purchasing from Couture and I love it. The quality and comfort is unmatched.
I purchased a couple tees and a hoodie and they are now my favourite pieces. Highly recommend if you’re after quality.

MD
Mia Davies 9 months ago on Google
( 1 out of 5 )

Sent me faulty cargos along with a hoodie that had loose seams, I asked for the missing part of the cargos to be sent out to me they said no I had to return the whole garment. Stupid. Then I get a gift card to buy the pants again and …

J
John 9 months ago on Google
( 5 out of 5 )

Bought online and the product is really good quality, they have a store in the Trafford Centre as well for anyone close by.

CR
Charlotte Reay 9 months ago on Google
( 5 out of 5 )

I’ve bought items from your company for many years and the items wash so well. Unfortunately and of the items had a fault. However, Sophie helped me fix this problem. I was told upto 14days but it was sorted within days. Highly recommended. I’m now going to go shopping online for more amazing attire 🥰😊😍 …

BA
Becca Atkinson 9 months ago on Google
( 1 out of 5 )

No longer offer free returns and charge you the delivery fee for sending clothes back.

KA
Karim Abbista 9 months ago on Google
( 1 out of 5 )

Horrible Customer Service online.
Such a shame for a great company with good quality products to have this kind of Customer Service in 2022 knowing all the competition out there. …

BS
Ben Stead 9 months ago on Google
( 5 out of 5 )

Really impressed by the quality of products. Seamless end to end experience, really impressed.

AB
Allan Burns 9 months ago on Google
( 1 out of 5 )

I bought some items in the sale about 2 months ago and was advised upon returning them I could only have a credit note. No problem. I then bought a couple of more hoodies in the same size and the fitments are completely different. So I …

KA
K a t e 9 months ago on Google
( 1 out of 5 )

DONT BUY FROM HERE!!!!
I ordered joggers and matching tracksuit in the bank holiday sale. The sweater was huge…and bottoms on the small side. Returned them for a refund, to find out …

DG
Daanish Goher 9 months ago on Google
( 1 out of 5 )

I bought a pair of sliders from the sale and they were tied together with a rubber band. They are different sizes and both right foot. I went in store and they had no sliders available and told me to contact customer services online for a …

E
eMmA 9 months ago on Google
( 5 out of 5 )

5 STAR!
Excellent products!!
Excellent Service from start to finish!!!

IA
It’s all about Starla May 9 months ago on Google
( 1 out of 5 )

WARNING
WARNING
WARNING …

IS
Ian Spencer 9 months ago on Google
( 1 out of 5 )

Stay well away from this company.Do not buy anything online, returned item bought for Christmas (wrong size),Eventually told you can’t have a refund only a credit note for less than what we paid because we used a discount code.. …

7
7828martin 9 months ago on Google
( 1 out of 5 )

TERRIBLE COMPANY! If you buy anything in the “sale” or any discount code( first order etc..) you will never get your money back,only a voucher to spend in store,I purchased a jacket for a gift at Christmas ,( nothing d wear at all from this …

TT
Tanya Tilley 9 months ago on Google
( 1 out of 5 )

Returned item which Royal Mail confirmed was received and signed for 4 days ago, no email confirmation and can’t call anyone to chase, also price tag on item was £10 less than what they advertised and I paid for it on website …

CC
Charlotte Collier 9 months ago on Google
( 1 out of 5 )

Disgusting that you can’t return any item with a discount code. Absolute scam that they offer a discount code as soon as you’re on the website. Also don’t have any form of accessible returns without having to go out of your way and pay. AWFUL.

YA
Y A 9 months ago on Google
( 1 out of 5 )

Check returns policy, its absolute jokes. Online must be retretur online ONLY you have to pay for returns too. Never buying again online or in-store. Adios

KW
k worthy 9 months ago on Google
( 1 out of 5 )

Wife bought me Joggers and a tee, didn’t fit took them back with in 12 hours only to be told I can’t have a refund as it states on a small sign on the counter, I’ll use my credit note but won’t be using this brand again.

SH
Samantha Hulland 9 months ago on Google
( 1 out of 5 )

Poor returns when order online. No returns label. Have to pay yourself very very poor for such a recognised high street store. Poor customer service

SP
Silent Promoter 9 months ago on Google
( 1 out of 5 )

Worst place i have ever shopped!!! Wanting a refund for a clothing item that was the wrong size however in return be told i can only have an exchange. Terrible!

KB
Kie B 9 months ago on Google
( 1 out of 5 )

Staff were horrible talking and laughing about a customer in the store, totally not appropriate when they were very obvious and could he heard not very professional at all

L
Lewis 9 months ago on Google
( 2 out of 5 )

Good clothes but went in and none of them had a label saying the price?? They want us to guess the price or??

CS
Curt s 9 months ago on Google
( 5 out of 5 )

Great shop, love the dj and the music, buy most of my outfits from couture now manily online but when i visit the trafford center i always go for a look.

JS
joe stansfield 9 months ago on Google
( 5 out of 5 )

My favourite shop hands down and always get great service both in store and online

RA
Rifet Amini 9 months ago on Google
( 4 out of 5 )

Staff were very friendly!! Music in here was so good… shoutout to the dj in the store!!

ZM
Zamier Mohammed 9 months ago on Google
( 3 out of 5 )

Some nice clothes but the best thing is they have a DJ playing music live. 😁 …

MB
Mandy Barnes 9 months ago on Google
( 1 out of 5 )

Trying to exchange an item and cant get hold off anyone cant even get their phone number

TH
Tracy Hutchinson 9 months ago on Google
( 1 out of 5 )

Wish I could leave zero stars. Wont refund and can’t speak to anyone. Rip off.

MM
Mark Martin 9 months ago on Google
( 5 out of 5 )

Cool products & great online customer service 👍 …

JN
Jo Naden 9 months ago on Google
( 3 out of 5 )

Love the clothes but the staff let it down.

LW
lisa williams 9 months ago on Google
( 5 out of 5 )

Great products and customer service!

BP
Brian Peacock 9 months ago on Google
( 4 out of 5 )

Nice clothes and designs aimed mainly for younger people

TV
The Vest 9 months ago on Google
( 5 out of 5 )

Good clothes ignore all the 1 stars

AM
Alika Marie 9 months ago on Google
( 1 out of 5 )

Awful customer service!!!! Awful company!!!!

AA
Al Al 9 months ago on Google
( 5 out of 5 )

Excellent service with return

TM
Tiffany Mains 9 months ago on Google
( 1 out of 5 )

A male

DR
Daniel Rigby 9 months ago on Google
( 5 out of 5 )

Love this shop

HP
Haley Peacock 9 months ago on Google
( 5 out of 5 )

Great

HT
Harry Turner 9 months ago on Google
( 5 out of 5 )

Pretty epic

CB
Christopher Bevan 9 months ago on Google
( 5 out of 5 )

Comfy hoodies.

TP
Terry Proctor 9 months ago on Google
( 3 out of 5 )

Daughter shopping

MS
Mohamed Suldan 9 months ago on Google
( 4 out of 5 )

gbhhhhhhhtgo

Read more reviews about Clothing Shop,Shops companies and services

Thorntons

Review

Bonusprint

Review

Benito Brow Bar

Review

UK Flooring Direct

Review

Van Mildert

Review

Calvin Klein

Review