The Wrekin Housing Group Limited reviews

I was a tenant for over 25 years they would not put a new kitchen inform me. I struggled I’m pieces of units. Then I spent Fortune in installing biome kitchen solid oak. It was a work of art. I asked permission to put the kitchen in. They …

A little unorganized. Went with a client to pick up her house keys and we had to wait around forever as they were unable to find them despite being told on the phone that the keys were definitely there. Not something you’d want to hear …

Excellent service, staff are professional, helpful and really listen. Repairs are done in 24 or less hours. Waiting lists are reasonable.

I met up with my new housing officer this week ..for tenancy update …wow what lovely empathetic lady ..took all my needs into consideration…filled me in with all the extra help I can access …amazing…very professional at ppl services whatever your situation thankyou Debbie mears

There is no where to sign up , you can only add your email address to get up dates

Told me my garden would be completed by the time I moved in. It was left with bricks hanging out the dirt, a big drop and still gave the house to me knowing I have a young child and they had no intention of fixing it. A year later of …

I am 68 Yr old pensioner and I am disabled as well. I have had a water 💧 leak in my roof now for nearly 5 weeks. I have water coming in my front room. I keep phone them and getting no where. The give me a date in February what good is that …

Two roof leaks in 6 months, last one in March, I was told that “the government won’t let them fix the roof because of Covid”, government guides actually said that essential health and safety repairs must be carried out. We were left with …

Seems like a good company from the flyers and advice they can offer, but as soon as something goes wrong (in my case our built in oven stopped heating up) they claim it as white goods and tell you to fix it privately. Leaving my family …

By some distance the worst, and least professional, organisation that I have ever tried to deal with, in my opinion. After trying to deal with this organisation I was left with zero trust in them on any level. They continually got the facts …

Housing trust measured for a door in January, attended property on a different day to arranged,nobody at home so reschedule for April, today they attend the property measure the door again and tell us they have to order one in and can’t do …

Never reply to emails, I have emailed so many times about adding my son to my housing application and I don’t get any response.

Truly awful organisation, after telling I must leave my home they then gave no correspondence to where, when and how to hand over the keys after i had moved out! They then started court proceedings despite no communication whatsoever! Please do not use these guys!

Shame I can’t give no stars. Constantly wrong details getting passed between themselves. Nothing gets sorted. Terrible people with a few good decent workmen. Think admin needs a shake up.

the company is the worst company ever. no professionalism at all. do not appreciate there tennents nor are they understanding. will make you feel like utter scum

Some staff have a bad attitude problem and need to work on their customer service skills.

Im my opinion WHT is run for the benefit and convenience of the staff. Tenants come about 4th on a list of 3

It’s shame that the Trust fsils to sct upon landscaping problems as vigorourously ad they do with rent collecting.

Retirement living scheme is good, but it used to be better

No use to anyone if not open at the weekend and you get told someone will call you back on Thursday!

Was told i had a property only to be told they had given it sombody else

Every thing about the company is poor

Friendly staff and an clean and tidy office space

Very helpful and friendly staff

Try and find a postal address on here, useless

It’s a great place for complete relaxation