Three average reviews all over the web

3.9
Total Reviews 81

Average reviews from all platforms

Average Rating 3.9

Average reviews from all platforms

  • 5.0
    50
  • 4.0
    6
  • 3.0
    7
  • 2.0
    3
  • 1.0
    15
Three reviews breakdown:
Google
3.9
81

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81 Three reviews on Google

S
Sharon 9 months ago on Google
( 5 out of 5 )

I came into this store yesterday to get help with my son mobile bill and the manger off the store and her colleague went beyond there way to help me such lovely helpful people have put faith back into that people do still want to help when …

VC
venky ch 9 months ago on Google
( 5 out of 5 )

Nice Hospitality. Ms.Kennery response towards customers is GREAT. She deserves to be promoted to a store manager. Shes the best and knows what shes doing. A promotion will definitely be Well deserved.

VN
Valentine Nyabuto 9 months ago on Google
( 5 out of 5 )

Kennery and Kola were super super amazing staff. Excellent customer care service, very supportive and went out of their way to help.

AG
Alex Gathirimu 9 months ago on Google
( 5 out of 5 )

Very friendly customer advisors, Kennery, kola and Rajeev are a fantastic trio and will guide you from 1 to 3🤗. Amazing services as well. The best network to tune on. …

BP
B P 9 months ago on Google
( 1 out of 5 )

Staff prefer to be on their phones even when quiet. Asked about an upcoming phone to which the staff had no clue, which would be fine if they had any customer service skills.

MS
mic Spazzolino 9 months ago on Google
( 5 out of 5 )

Got me a much better deal than with virgin with much better download & upload speeds & cheaper

BM
Brenda Maua 9 months ago on Google
( 5 out of 5 )

I had a good experience at this particular store. Kennery and Kola were very helpful and i would highly recommend anyone to them.

GS
Gontla Sampath 9 months ago on Google
( 5 out of 5 )

Kennery
She is an amazing person and helped me a lot of things in three customer service

RF
Raphaelle Follett 9 months ago on Google
( 5 out of 5 )

Went into the Store on November 30th as I had seen a deal on website for Black Friday. Was greeted my Kennery and Ranjeev
Kennery Kindly searched for the deal …

GG
Gina Gould 9 months ago on Google
( 3 out of 5 )

Honestly, everytime I come to this Three store I feel disappointed. The staff are friendly on approach but once you start asking questions, they really don’t have the knowledge about the phones. When I went in to the store last week I left …

MN
michael ngure 9 months ago on Google
( 5 out of 5 )

I appreciate the services received at 3 …Kennery and Kola were amazing.

PL
phillip lepage 9 months ago on Google
( 5 out of 5 )

Good service by Kennery. Much appreciated

AP
Aaron Price 9 months ago on Google
( 5 out of 5 )

I came in the three shop today to look at upgrades as it’s coming up. The colleague (kola) who served me was very helpful and fulfilled an early upgrade with a friendly chat about the phone. Really appreciate it and the customer service …

SA
Shelter Armah 9 months ago on Google
( 5 out of 5 )

Kennery she is good lady , she has patients with customers, I really like her

AC
Alan Cripps 9 months ago on Google
( 1 out of 5 )

Went in the shop , 3 staff all standing around chatting approached them , told them i had an issue as i had changed to a business contract with them and one of the contracts had not been cancelled correctly . They basically said not their …

JB
Jayanti Bhatt 9 months ago on Google
( 1 out of 5 )

Worst network ever I have seen

It’s been 5 days still no network I don’t why they are selling or advertising as best network please do not go for 3?network

OK
Olga Kolarova 9 months ago on Google
( 5 out of 5 )

Excellent customer service, especially Kola who gave us best advice about the plans, he was very approachable and kind.
If you need a competent service – this is the man! Thank you so much!

VS
vasavi sure 9 months ago on Google
( 5 out of 5 )

Kennery
She done a great job and very helpful through out the process.

DG
Dinesh Gupta 9 months ago on Google
( 5 out of 5 )

We had great with in the store and customer Advisor Kennery.

RC
Ross Conquer 9 months ago on Google
( 5 out of 5 )

Set up my new 5G sim, manager Kola was super friendly and helpful, he gave me a great deal and took me through the whole process.
I absolutely recommend Three’s fast 5G network and their store in Watford.

AK
awurama kyerewaa 9 months ago on Google
( 5 out of 5 )

Kennery.she is good and also have patience for her customers

RH
Raz Haider 9 months ago on Google
( 1 out of 5 )

Useless. Did not solve problem at all.They issued me a replacement sim card which supposed to be activated within 24 hrs it’s now been over 4 days and still waiting…… …

CT
catherine taylor 9 months ago on Google
( 5 out of 5 )

We want to say how very very Pleased we are with the service that your ,’Customer service advisor Ayse gave us’ She has been extremely efficient, Most helpful and we couldn’t have managed without her. We give her 5 Stars ***** for her knowledge and being friendly & pleasant. We are very lucky to have had her serve us.

S
safa 9 months ago on Google
( 1 out of 5 )

Scammer store that doesnt back there words!

LM
Liam Mogford 9 months ago on Google
( 5 out of 5 )

Shane the shop assistant at the Watford branch of 3 was knowledgeable, professional and informative. He made me aware of all the potential deals that I could have had with my purchase that day and was considerate when I declined. …

AW
ariane wagner 9 months ago on Google
( 5 out of 5 )

I was looking for a new sim card that can also be used abroad. They staff provided great service, very friendly and they took the time to find the right sim for me.

KN
KARTHEEK NADIKATLA 9 months ago on Google
( 5 out of 5 )

MR.KOLA

It was very good to speak to him and he gave me all the information needed. Very …

CJ
Crash Johnson 9 months ago on Google
( 5 out of 5 )

The entire team are fantastic, big shout outs to mo, Shane and Simi! Fantastic service, helped me change everything over and looked into my internet, I now have 5g wifi (faster than the old fibre) a massive tv as part of the deal and a brand new iphone all for less than £100 per month, massively cut my bills down. Thank you all.

SR
Sue Raingold 9 months ago on Google
( 5 out of 5 )

Watford store have been amazing everytime I visit the store. Everyone in store goes the extra mile to help me out.

PC
pat cripps 9 months ago on Google
( 5 out of 5 )

Had a wonderful experience in store at the watford branch- Mo has sorted out a brilliant business deal and Shane has given us great advice. Thanks guys.

JV
Joseph Vella 9 months ago on Google
( 5 out of 5 )

Came here to get a new flip phone and the lady couldn’t have made it any easier to purchase the phone and to put me on a contract I would totally recommend getting a contract with Three as it is a nice simple and easy process and the phone works brilliantly

LL
Lotti Lotti 9 months ago on Google
( 4 out of 5 )

I went to the shop whit the intention of change contract I was not sure about which contract with phone choose, I have been with Three over 5 years . The guy instead of give me advice he was annoyed . So I gave up and I went to London were …

GS
Graeme Smith 9 months ago on Google
( 5 out of 5 )

I’m from overseas. We called into 02 to enquire about a SIM for the time we’re in the UK, they couldn’t help us. Walked into 3, within 5 minutes we walked out of the shop with SIM installed in phone. Excellent, excellent service, I can’t speak more highly of the lady that helped us.

NB
Nikki Buckley 9 months ago on Google
( 1 out of 5 )

Went to do a phone sync to transfer date from 1 phone to another. Was told o we don’t have the cable , your a bloody phone shop I bought my phone contract from ye. O yes sir were just v busy today cant be bothered to do it. Terrible customer service in there , reason I’m looking forward to leaving 3

SB
Sharon Baker 9 months ago on Google
( 5 out of 5 )

Excellent help with upgrade/purchase. Thank you Saba

RD
rishi dilchand 9 months ago on Google
( 1 out of 5 )

Went in the store and asked staff to compare Samsung A40 with S7 i was told that it cant be compared as one is old and one is new. They didn’t what i was looking in store as well. I went to car phone warehouse instead and staff took their …

CO
Caroline O’Connor 9 months ago on Google
( 5 out of 5 )

Excellent customer service here nothing is ever too much trouble and most of all they listen!

DS
Danny Smith 9 months ago on Google
( 5 out of 5 )

Excellent service by well informed staff member who processed our needs also giving me a good understanding of the new Three home Internet service. Very pleasant young man.

TG
Tania Giles 9 months ago on Google
( 5 out of 5 )

Great service and options of contracts happily renewed contract.

WM
Wish Master 9 months ago on Google
( 5 out of 5 )

Best customer service center of three nearby. The staff named Dwayne Roberts who helped me to find out best plan for the mobile I wanted to buy was one of the best staff at three Watford shop

MB
Mandy Booth 9 months ago on Google
( 4 out of 5 )

Updating my contract, staff knowledgeable, especially the manager

TM
Terry Murphy 9 months ago on Google
( 5 out of 5 )

Friendly and approachable attitude from all of the staff in this store. Makes a change for a phone store .

DI
Danielle Itani 9 months ago on Google
( 1 out of 5 )

Very bad customer service
Went today for an enquiry about a contract I ve done with them the manager was very rude and didn’t want to help. Never go there again or recommend to anyone.

RP
Robert Pendlebury 9 months ago on Google
( 2 out of 5 )

Didn’t have much choice of phones. I’m due upgrade. Will look online.

CJ
Carol Jefford 9 months ago on Google
( 5 out of 5 )

Extremely satisfied with the help received by Shane and his team

HS
Haseena saifi 9 months ago on Google
( 5 out of 5 )

I love the way they do customer service i am really pleased with them.

TG
Tibor Gyuricza 9 months ago on Google
( 1 out of 5 )

I wanted buy a new note 10 but there was no stock .I did not get any information either…

PS
Patrick Solomons 9 months ago on Google
( 4 out of 5 )

Friendly staff. Helpful. Good knowledge of products.

DL
Diana Lewis 9 months ago on Google
( 4 out of 5 )

Popped in with my daughter. Staff were friendly and eager to help

BM
Bjorn Macintosh 9 months ago on Google
( 5 out of 5 )

Pretty good, no real complaints. Speak to Dwane if you can, I trust him.

FG
Florin Georgescu 9 months ago on Google
( 5 out of 5 )

Jason has been very helpful and friendly. Great customer service.

N
Nemaca 9 months ago on Google
( 5 out of 5 )

The staff was pleasant and helped me out even after closing time!

RE
Rose&Co Estates 9 months ago on Google
( 5 out of 5 )

Wow What amazing customer service by Debbie
Could not be more helpful after helping me with my
Daughter phone this afternoon

RA
Richard Alfred Palmer 9 months ago on Google
( 5 out of 5 )

Excellent network shop great phones does everything unlimited on your phone contract.

DR
Dimitar Radev 9 months ago on Google
( 5 out of 5 )

Good choices of devices and very friendly staff. I would recommend.

AH
Alireza Henareh 9 months ago on Google
( 1 out of 5 )

On of the worst experience in my life Its shame for three the chargeibg ppl over because the can not pay the rent or ofoerd the unhelpful staff

PR
Patrick Ryan 9 months ago on Google
( 3 out of 5 )

Good garden centre popped in for one thing that day

SA
Shabber Ahmed 9 months ago on Google
( 3 out of 5 )

Store website needs to update their c-19 opening times.

AG
Allan Grossman 9 months ago on Google
( 4 out of 5 )

Good service and problem solved

SD
Sahar Darwish 9 months ago on Google
( 5 out of 5 )

The sales assistant was very helpful

SL
Sophia Lush 9 months ago on Google
( 1 out of 5 )

I asked for sim card replacement for my new phone but the staff ignored me and asked me to order online?

MB
Maureen Brown 9 months ago on Google
( 1 out of 5 )

After being with 3 for around 13 years I am leaving after dealing with repeated incompetence in the last 3 weeks in this store.

MP
MIchael Parkins 9 months ago on Google
( 3 out of 5 )

We had to wait for internet connection as 3 did not pay the bill

SB
Sophia Barnett 9 months ago on Google
( 5 out of 5 )

Clean and tidy friendly staff

CO
clive oconnell 9 months ago on Google
( 4 out of 5 )

Fast and efficient service

MW
Mark Wright 9 months ago on Google
( 1 out of 5 )

Long wait times rubbish network get 3 weeks of dropped calls

OS
oz squad 9 months ago on Google
( 2 out of 5 )

Staff slow and just not helpful

BW
Brian Whitlock 9 months ago on Google
( 5 out of 5 )

Friendly and professional staff.

SC
Stuart Campbell 9 months ago on Google
( 2 out of 5 )

Not enough staff at lunch time can’t get served !!!!

SN
Shrief Nasr 9 months ago on Google
( 5 out of 5 )

Nice helpful staff

SW
Susan Watt 9 months ago on Google
( 5 out of 5 )

3 are amazing help Susan Watt

YJ
Yasmin Jacobsen 9 months ago on Google
( 5 out of 5 )

Very helpful member of staff

AB
Adam Burton 9 months ago on Google
( 1 out of 5 )

So not very helpfully staff

LP
Lexy Prah 9 months ago on Google
( 5 out of 5 )

Nice place

SS
Shah Salaahddinn 9 months ago on Google
( 1 out of 5 )

Pathetic customer service, every time!

ER
Elvis Roseway 9 months ago on Google
( 3 out of 5 )

Great service

KE
Kelvio Esteves 9 months ago on Google
( 3 out of 5 )

The 4g internet is failing a lot.

JB
Jason Booker 9 months ago on Google
( 5 out of 5 )

Great staff, Great offers

PB
Priyanka Barnwal 9 months ago on Google
( 3 out of 5 )

Not useful

RV
Robert Vasile 9 months ago on Google
( 5 out of 5 )

Very good experience.

KM
Kristijan Minic 9 months ago on Google
( 5 out of 5 )

Alde …

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