Total Reviews 73

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    54
  • 4.0
    6
  • 3.0
    2
  • 2.0
    0
  • 1.0
    11
Tiffany & Co reviews breakdown:
Google
4.3
73

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73 Tiffany & Co reviews on Google

MR
Maria Royo Gomara 9 months ago on Google
( 5 out of 5 )

Hello,
Me and my friend have recently been shopping at Tiffany in Manchester and I have to say we ve had an excellent service. From a welcoming reception through the …

RM
Rob Mycroft 9 months ago on Google
( 5 out of 5 )

Very pleased with visit to store. My wife’s matching necklace and bracelet went black after wearing in the jacuzzi. We went in store to see if there was anything that could be done – we were looked after by Sanon who was lovely, naturally …

GS
Gary Schofield 9 months ago on Google
( 5 out of 5 )

Faultless service by 2 wonderful staff (Kamala & Robert) , who went above and beyond, providing person centred customer service. 5 stars ⭐️ ⭐️⭐️⭐️⭐️

JN
Judith Nelson 9 months ago on Google
( 5 out of 5 )

After changing appointments due to the rail strike, I had an amazing appointment with Charlie. I knew the piece I wanted before visiting the store so they were able to order it in for me, both Charlie and Matt were friendly and helpful and, …

M�
Mark “Trock” Hage 9 months ago on Google
( 5 out of 5 )

Excellent service and quality jewellery.

JC
Jon Cresswell 9 months ago on Google
( 5 out of 5 )

Amazing service, consideration and knowledge. Looked after the whole family whilst mum shopped

LM
Linda Marland 9 months ago on Google
( 1 out of 5 )

Someone else has mentioned about being profiled. I have just been into the Manchester shop. Firstly I was ignored for at least 5 minutes, even though there were 3 staff talking to each other with pads in their hands. I left to try again …

DT
Danielle Turley 9 months ago on Google
( 1 out of 5 )

My earrings only lasted 3 months before breaking.
I sent them back for repair only to be told there is a £50 repair charge, plus postage because id had them longer than a month. …

C
carmen3826 9 months ago on Google
( 1 out of 5 )

Staff look down there nose at you if your not dressed in designer clothes and treat you like you don’t matter don’t waste your time or money in there staff are hostile

DD
Dodo D 9 months ago on Google
( 5 out of 5 )

Beautiful wearables and really nice staff. We always enjoy a short visit. Just remember you need a booking so you can be served properly by the nice people working there 😌 …

S
Shaba 9 months ago on Google
( 1 out of 5 )

I am a frequent buyer of luxury jewellery, I know the tricks in the industry and I know when someone is profiled from their appearance and how they talk to a customer what they are advising… I feel like I was profiled as soon as I entered …

KS
Kate Scarisbrick 9 months ago on Google
( 1 out of 5 )

I recently purchased a necklace and when it arrived the chain was far too small. I contacted customer service and i would have to pay to have an appropriate sized chain put on however they were unableto give me a price. I then booked to …

CC
Christopher Cox 9 months ago on Google
( 5 out of 5 )

It doesn’t get any better!! I spoke to the store in January (first time of trying) and got a call back a short time later to discuss my requirements for an Eternity Ring for my 10 year wedding anniversary. From there, Andrei sent images and …

LM
Lily Mia 9 months ago on Google
( 5 out of 5 )

Just a amazing experience and a pleasure to shop in

EM
Emiliana M 9 months ago on Google
( 5 out of 5 )

Very friendly staff members. Robert helped me to get my earrings cleaned,and I also love my ring 💕💕💕💕 thank you Billy!!
Tiffany is definitely worth it for it’s good service . 🙂 …

ZC
Zoe Charlotte 9 months ago on Google
( 5 out of 5 )

Had such a wonderful experience here. Jake and Ryan were very professional and quick to help deal with my issue. They replaced the original item and I’m more than happy that they were able to do this. Thank you so much for all your help. I shall be back soon.

SZ
Susan Zedan 9 months ago on Google
( 1 out of 5 )

The staff was very rude no customer service not one bit of customer focus I bought a necklace online from Tiffany’s and had to go into the shop because I had a problem with it. …

TB
Taylor Broughton 9 months ago on Google
( 1 out of 5 )

Would leave 0* if I could.. phoned Selfridges in Manchester and asked to speak to someone in store at Tiffany regarding a recent purchase to be told they have blocked all calls being put through by Selfridges. So to speak to someone in …

BT
Ben Turnbull 9 months ago on Google
( 1 out of 5 )

Terrible experience today, just off my 8th phone call today to get through to Tiffany store in Selfridges. All I needed to do is check if something is in stock before making a 3 hour journey (one way) to collect for my anniversary. The …

LW
Lucy Wakeland 9 months ago on Google
( 5 out of 5 )

Excellent experience at Tiffany within Selfridges. I visited as a well loved bracelet had broken. Robyn was brilliant, very quick to help and did everything to make sure I was comfortable and happy while she sorted the relevant paperwork. …

NW
nicky white 9 months ago on Google
( 1 out of 5 )

Me and my bester came in yesterday to treat ourselves to a fine piece of matching jewellery each for are 50th birthdays which we missed due to lockdown plus we had been mates for 46 years , we where told we couldn’t look in the counters …

RS
Roger Speight 9 months ago on Google
( 5 out of 5 )

Had some great after service from them. I needed a chain lengthing and a second one cleaning and they did a fantastic job could not tell between them which had been the shorter.

KW
Kerry Woodhouse 9 months ago on Google
( 5 out of 5 )

Excellent service as always

JA
Jared Apollonios 9 months ago on Google
( 5 out of 5 )

What a fantastic experience, I bought my fiancée a Tiffany classic engagement ring direct from London on line and visited the Manchester store to have it re sized. We were greeted by a super friendly, professional and enthusiastic gentlemen …

AD
Amanda Degnen 9 months ago on Google
( 3 out of 5 )

Would like to say a big thank you to Harriet who works at the Manchester store. She was very helpful and was very professional the way she handled the situation regarding a chain my partner bought for my 50th birthday. I had lost the …

SP
Sarah P 9 months ago on Google
( 5 out of 5 )

Wow, the level of customer service at Tiffany’s Manchester is a complete other level.
I was devastated to accidentally snap my delicate Tiffany bracelet given to me …

E
elaine 9 months ago on Google
( 5 out of 5 )

Asked a few questions before placing an order for a Christmas present and quickly answered.
Arrived quickly too. …

MG
Martin Gilbert 9 months ago on Google
( 5 out of 5 )

Great staff, what you would expect from a high end jewelry brand. Very helpful and attentive

LK
Lucie Kingdon 9 months ago on Google
( 1 out of 5 )

Absolutely horrendous service. Guy walks round with an ipad and refuses to help the other members of staff as he feels he is far to important to help customers. The most pretentious person I have ever had the ordeal of speaking to.

KE
Kerry Evans 9 months ago on Google
( 5 out of 5 )

A big thank you to Jake. Excellent service welcoming and friendly but professional. He also helped untangle a couple of necklaces and cleaned them up a treat . Thanks Jake

AU
Andy Unsworth 9 months ago on Google
( 5 out of 5 )

Luana was a real help when we visited here; super friendly, super happy and super helpful. She really made it a great experience for us both!

AB
Andrew Baldock 9 months ago on Google
( 5 out of 5 )

My Wife was given a set of Tiffany Earrings for her 60th Birthday and they developed a fault. I rang up the Company, spoke to Harriet, who advised of the procedure to return them. They were sent on the Wednesday, Harriet rang me on the …

CP
Catherine parker 9 months ago on Google
( 5 out of 5 )

how can you not love Tiffany, lovely helpful staff

SM
Susan McCall 9 months ago on Google
( 5 out of 5 )

Excellent service, ordered a ring from New York and was received really quickly

AS
Alex Stevenson 9 months ago on Google
( 5 out of 5 )

Went shopping for wedding rings and this was the best experience. The staff, service and products can’t be faulted. So happy.

JM
John McGarrigle 9 months ago on Google
( 5 out of 5 )

I find the service you receive at Tiffany 2nd to none, not only when your buying , also the after sales. I have never had better service at any department store or shop.

TR
Tracy Robinson 9 months ago on Google
( 5 out of 5 )

Staff could not have been more helpful & so happy with our purchase

PN
Paul Nelson 9 months ago on Google
( 5 out of 5 )

Excellent staff, lovely experience

PH
Phil Higham 9 months ago on Google
( 5 out of 5 )

Excellent products (although as you might expect, not cheap!) and exceptional service from all the staff.

WC
William Cooper 9 months ago on Google
( 3 out of 5 )

We were told it was 1.5 hour wait to be seen so we ended up just ordering online instead

RB
Richard Black 9 months ago on Google
( 4 out of 5 )

Great service.

Had some jewellery repaired, the staff explained the process fully and kept me informed throughout.

NT
NorthEast Townie 9 months ago on Google
( 4 out of 5 )

Good service, very kind and helpful in store

WC
Wayne Cochran 9 months ago on Google
( 5 out of 5 )

Amazing service today from Xiang. Really helpful and pleasent. Whole staff excellent with there customer service.

K�
Kev “Dirttraka” Bell 9 months ago on Google
( 5 out of 5 )

The staff where amazing & very helpful.

AM
Alex Maynard 9 months ago on Google
( 5 out of 5 )

Matt was very helpful and made sure I got exactly what I was looking for.

KV
Karen Vella 9 months ago on Google
( 5 out of 5 )

What’s not to love. Omg amazing things in there service is excellent.

AM
andrew marsden 9 months ago on Google
( 4 out of 5 )

Beautiful shop you could spend thousands in there

EM
Eric Millington 9 months ago on Google
( 5 out of 5 )

You get what you pay for and that’s why Tiffany & co is expensive, it’s beautiful jewellery and professional service

DC
Dean Clarkson 9 months ago on Google
( 5 out of 5 )

Fabulous, love shopping here. The staff are brilliant!

MB
Mark Burnard 9 months ago on Google
( 1 out of 5 )

Awful service. Better service at Argos

O
Olivia 9 months ago on Google
( 5 out of 5 )

Always very polite and kind towards me.

GC
Gilly C 9 months ago on Google
( 5 out of 5 )

Great service today from Matt. Thank-you

DK
Damian Knowles 9 months ago on Google
( 4 out of 5 )

Good staff, should be with what you pay

RV
Rick V 9 months ago on Google
( 5 out of 5 )

Quality store with very helpful staff

LI
Lisa Inglis 9 months ago on Google
( 5 out of 5 )

love this place lovely helpful friendly staff

TK
Teli Kaufman 9 months ago on Google
( 5 out of 5 )

Looks nice but never went

VX
Vicky xxx 9 months ago on Google
( 5 out of 5 )

Love this place and the staff were fantastic

AB
Adrian Bullen 9 months ago on Google
( 5 out of 5 )

Good selection. great staff

GS
Grant Sullivan 9 months ago on Google
( 5 out of 5 )

Brilliant really looked after you

BB
Bev Brindle 9 months ago on Google
( 5 out of 5 )

Very helpful staff x

RA
Rachael Ainscow 9 months ago on Google
( 5 out of 5 )

Great staff was very helpful

BB
Brian Bainbridge 9 months ago on Google
( 5 out of 5 )

Amazing shop, and service 😃 …

GM
Gaynor M 9 months ago on Google
( 5 out of 5 )

Excellent service *

SW
Sammy Wallworth 9 months ago on Google
( 5 out of 5 )

Really friendly staff

LS
Liam Sullivan 9 months ago on Google
( 5 out of 5 )

nice friendly staff

LJ
Lucy Jones 9 months ago on Google
( 4 out of 5 )

Very helpful

IT
Ian Turner 9 months ago on Google
( 5 out of 5 )

Excellent service

GT
Giles Turner 9 months ago on Google
( 5 out of 5 )

Fantastic service

GP
Glen Pickersgill 9 months ago on Google
( 5 out of 5 )

You pay for quality

CL
Chris Lewis 9 months ago on Google
( 4 out of 5 )

Great service

B
Bex 9 months ago on Google
( 5 out of 5 )

Great!

JK
James Kerr 9 months ago on Google
( 5 out of 5 )

What every girl wants?

NZ
Nico Zunino 9 months ago on Google
( 5 out of 5 )

100% recommended
The Tiffany house does not d …

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