Toni&Guy reviews

Connor booked us in, he was fabulous. My daughter and I both had a cut, blowdry and style with Ben. The refit is modern, smart and clean. We felt pampered and looked after, and everyone was very friendly. See you soon!

Where do I begin? The refurb is horrible and all the talented stylists have moved on. It’s not great and it was better before the refurb. Ben who has taken over the salon didn’t make me feel very welcome. There was no usual drink offered …

They thought someone else was me and took her in for my appointment. She did not even have a patch test (how on earth they confirmed she was me is unbelievable). They then rushed my hair and charged me a fortune and my hair wasn’t given the …

I took my daughter for her first proper hair cut and she loved it. What a great experience for her and The team made us feel so welcome. Ben did the most wonderful cut and finish. She loved having her hair washed and then styled. I cannot …

Most I’ve ever spent on hair, £270 cut & baylage , birthday treat first professional cut in 5 years. …

I’ve been here a few times and loved it, cannot fault the actual technique/capabilities of the stylists. However, the last time I went, there was a mix up with whether I had had a patch test recently, I didn’t mind having to rebook the …

Ben as usual cut my hair to perfection

See you in august dude

Been going here for years for a hi lift tint, however after lockdown Molly insisted my colour needed bleach. My fragile hair is now the worst it has ever been..brocken off all-over and like straw! It’s going to take years to repair.They have lost a good customer.

I arrived with neglected, unhealthy hair and no idea of what I really wanted. Ben took time to give great advice about the right style for me. I genuinely can’t believe the difference and I left the salon feeling like a new person. I …

I’ve been looking for a new regular salon ever since umbertos have closed down. I was really looking forward to coming here but the experience left me really dissatisfied- we agreed on a curled finish and he just ended up blow drying my …

Today was my first visit to Toni&Guy in Birmingham, Liam performed a masterpiece in correcting my hair colour and the cut was fabulous. I was nervous and very apprehensive prior to the appointment however, everyone made me feel …

Just had my hair cut and coloured by Sarah. What a fantastic experience, Sarah was so helpful and extremely knowledgeable. She listened to what I wanted and made really helpful suggestions. I am delighted with my hair and will definitely return to this fantastic hairdressers.

Louis was my stylist & he was lovely. Did exactly what I asked for & did a fantastic job at giving my hair a new lease of life! My hair looks incredible & he made me feel really comfortable whilst i was in the salon

1. I was booked and arrived at 14:30. However, one of the stylists came and serviced me at 15:15. It is hard to believe that I have to wait nearly an hour. …

Years ago Pam, Emmet and Lucy did an amazing job of regularly colouring/cutting/styling my hair. However they moved on and Kirsty, The Manager at the time became my stylist. During this time my hair became seriously damaged, I had changed …

I went here with my two sisters and we all absolutely loved it. Our hair before felt lifeless and dull but after we felt so great and our hair felt amazing. 10/10 absolutely recommend and can’t wait to come here again. Thanks Liam for your amazing services and for making all three of us feel and look pretty

Went for my first haircut in 5 years and this man butchered my hair. I have really really thick hair which he cut in a blunt style leaving me with a cave woman type hairstyle. …

First time here today. Had haircut today with Casper who was fantastic. Wonderful manner with the perfect balance of offering options but being clear about what would be best for my hair for its first cut for ages. Described everything he …

Excellent salon I take my boys here to get their hair cut always looks amazing.

If you looking for stylish, fashionable, faultless haircut- LIAM is the one for that job. I used his service twice and he never failed to please me. I rearly leave any reviews but Liam is just GENIUS. He not only listens to clients wishes …

I paid for the most expensive perm possible but it didn’t even last one day when I got home the tight curls had gone I especially went back to the salon after 1 week and I hadn’t even washed my hair when I went back and showed them the …

Had my hair cut from the manager,did a very rushed job mo effort put in didn’t bother looking at my hair texture to know how to cut it properly. Left it with no shape or style had to go back to get it cut again and even more rushed job …

Had my hair coloured here today by Qudsia, she did a phenomenal job, so impressed, I’m in love with it! I had a lovely experience from start to finish, staff are all so lovely and welcoming, the salon has such a comforting atmosphere too. …

I have been using Toni & Guy for over 20 years and the branch in Birmingham for the last 5 years. My stylist left so I chose another. My first cut was not great as she barely took anything off despite telling her. My second (and last!!) …

Amelia is amazing, she knows what she’s doing and you can totally trust her with your hair. Absolutely loved my experience! 10/10

The colour is lovely as is the cut. Both members of staff were helpful when providing their service however what normally takes around 2 hours took nearly 4. I was left sitting at the wash basin for more than 45 minutes with no …

I never normally leave reviews but I had such a great experience and wanted to share. I had my hair cut by Vicky, she was honestly so lovely and made me feel comfortable. I am quite particular with my hair because I’ve been growing it for …

I came here last week to have my wash, cut and blow dry by the lovely Vicky. She was so sweet and catered to my needs in every way. I was looking forward to my haircut all week as I’de been so busy with work since lockdown. After Vicky was …

The stylist took great care, provided good advice, and I love my hair cut. Brilliant service (all staff were friendly and wore masks too which made me feel comfortable)

Had my hair done today by Casper, he is amazing and very professional; he listened to what I wanted. The service here is the best , the atmosphere is lovely & very friendly staff who look after you. I would highly recommend this salon, will definitely be back again!

I have been having my haircut at this salon for many years. I’ve always been happy with the quality and service of the haircut. However, I have found it almost impossible to get my fringe trimmed inbetween appointments. The salon doesn’t …

Excellent service. My colour technician is Jim and he is amazing. This was my second time with him and he made my hair look even more amazing than the first time. The other young man who is a trainee hairdresser was brilliant with me. …

I couldn’t be happier with the colour of my hair. It was provided perfectly by Louis last night. I would advise anyone in doubt about colour to arrange a consultation with him, he knows his stuff. Thank you so much Louis! I will not be sashaying away 😉💋 …

I came all the way from France and it was worth the trip .. friendly salon .. great attention to detail .. fabulous results !!! Thank you Ben … it was all round a great experience … No guarantees that I’ll be back soon but at least I can recommend you to others 🤩 …

Excellent service here. Been coming here for about a year and the service now is better than it ever has been. Kirsty now does my colour and she really makes you feel like she cares. Even though I accidentally turned my hair slightly purple …

Paid for my girlfriend to have her haircut for her birthday by Ben. She was very disappointed and didn’t get what she asked for even though being reassured that he could do it. She came out with a basic trim and a miserable face that cost £70. I expected more form Toni and Guys

Didn’t even come to get my haircut but everyone was really nice to me. Lizzie is a brilliant staff member with star qualities and Yasmin is an excellent worker and very easy on the eyes too and i hope to see her pretty smile again. Great job guys defiantly recommend.

Visiting Toni and guy has to be one of my best stylistic decisions ever! I was welcomed into a professional and friendly environment by all members of staff. My hairdresser Suraj provided an impeccable service and a faultless job. In …

I was very impressed with the results last time I had my hair done – I usually have my hair coloured in London but needed an appointment in Birmingham last minute when I was visiting. My hairdresser (Amelia) did a great job on my colour …

First time visiting this place, I was so glad I came as my haircut was cut amazingly by Amy she was friendly, professional and polite. She is really a pro and knows what she is doing in fact I never write reviews but I was shocked at how …

I have my hair coloured by Demi and cut by Alan. They make a great team to keep my hair looking just as I want it. They are very friendly and caring and I really enjoy my visits to the salon. …

Sim has been cutting my hair for a few years now. The cut and the service are always great. Getting an appointment with her can be tough sometimes, as she’s often fully booked, but all the stylists are of a similarly high standard, I recommend Matt, and I always feel well looked after.

Just off the high Street, close and accessible and yet quiet. Had a great haircut.

Very good customer service.
My haircut was done perfectly.
I love it.

I have curly hair which tends to do its own thing. I have had a busy year and have only managed to get to my usual hair dresser once this year. I was visiting my daughter in Birmingham and due to bad weather I decided to stay the night and …

I have visited Toni &Guy on a few occasions and my most recent experience , has unfortunately, put me off ever going back. …

Good hair salon, did my haircut for several times and happy with the results.
Emmet gives good advice and at the same listens to your needs and wants.
Great atmosphere, very clean and well-maintained. Would recommend to anyone looking for great service and stylish haircuts 😀 …

Nothing special!! Never go again. I had really bad experience there. I explained how I want my hair cut and styling and showed photo but I did t get what I want. Black woman was looking that someone forced her cutting my hair, she wasn’t …

They’ve gone downhill this year. I was really shocked and upset with my visit this week… …

First time I went to the salon and I just wanted my hair lighter than before, I had shades of faded different colors in my hair and did discuss the history of my hair. After bleaching some bit and dying my hair, the hairdresser had told me …

Terrible terrible experience at this salon on last two visits. Not going back. Avoid and go elsewhere! …

First time in 20 years. I have been so disappointed with the cut. Feel my hair has been hacked rather then nicely layered as I wanted and have come to expect from T&G. Really feel let down and disappointed 😢 …

Kirsty did an incredible job at cutting my hair and the final look was amazing. From the moment I entered the salon the customer service was exceptional – from the wash to the blow dry. Would highly recommend this branch.

Always love coming into the salon to get my hair coloured and styled by Kirsty. She always makes sure my hair looks amazing and I have so many compliments always! Thank you for making my mermaid hair dream come true! Xxx

Casper was great ,it was my first time at the salon & it was my first cut for a year, the consultation was best I’ve had Casper listened & gave me realistic expectations for my fine hair.Great cut making my fine hair look fuller,very relaxed & friendly,I would recommend to my friends.

Avoid at all costs. Went here last year to start the process of going from brown to blonde. They left the bleach on too long which resulted in a huge amount of hair loss – and was then charged more for a haircut I didn’t want in the first …

The first 2 times I went for a haircut, it was awesome but when I phoned up to tell them I was running 10 minutes late for my third appointment, they said it was okay and they’d still see me; when I got there, the lady literally combed my …

Went on Wenesday to get a haircut and wash. Was amazed with the customer service, was offered a beverage even before i sat down! Appointment was on time. Haircut was amazing, the way the barber done it was also very professional and …

Best hairdressing experience ever !!!! From walking in being greeted by the lovely girl at the desk to meeting the man of the hour “Suzzy” I knew this was the place to be. Excellent service, excellent people and an excellent result. What …

had my hair cut today with this black girl she made them so short. I even showed her the pictures and video how I wanted them plus she looks so moody. other workers seem so nice and friendly to the client very. disappointed with my haircut …

The staff were so welcoming and polite..I had my booking with Jack and he was the most amazing guy ever, he helped me decide what I was exactly after left me satisfied and was also lovely to talk to… will definitely be coming back.

I can’t explain how happy I am with my new hair!
It was an amazing experience! All the team were really friendly and Jim was absolutely incredible! I still can’t believe that I have my dream silver hair! 🤩🤩 thank you and see you all very soon! 😁😁😁 …

I had lovely experience at Toni and guy.
Taylor the assistant was very friendly and offered me a drink and took my bags, she made me feel very comfortable and relaxed. I will definitely recommend her and the salon.

Outstanding haircut and great staff!

Fantastic customer service and extremely relaxed environment. My hairdresser on …

Amazing haircut with Chloe as usual, she knows exactly the style I like and isn’t afraid to cut my hair as I want it (my hair is short and sometimes I’ve found in the past people are too scared to cut it really short). We have a great laugh too – can’t recommend going to Toni and Guy Birmingham enough, so fab!!!

Qudsia is a not just a hairstylist she’s a magician, not only did she fix my hair color beautifully ,she did it in record time as I had to run for a party , this was my second visit with her and can’t wait to see her again soon xo

Kirsty coloured my hair, and although it looked beautiful I wanted it a tad darker. I was booked back in straight away and was coloured again two days later; absolutely love it. Suzzy done my wash and treatment, amazing head massage btw. …

I had me hair cut and styled by Amelia, she was very kind and welcoming and she did a beautiful job with my hair.

Had my hair styled by Suraj for my birthday. He did a great job. He also gave my mum a haircut; he did an excellent job. Overall amazing customer service; very impressed with the end results.

I love this hairdressers i went there for the first time . I was so nervous the salon was great and very friendly and proffessional. One stlist styled and cut my hair i was so amazed and really happy with the result so thank you guys you …

Received an absolutley brilliant haircut from Suraj, he will truly become a master barber. For someone so young and in training, he has a lot of talent and he will excel in his field. Toni & Guy have done well recruiting. Great experience, 5/5!

Late booking, and last booking of the day, but the place was spotless and the appointment on time. Pleasant chat, and great haircut. Nuff said

The staff are very friendly and welcoming. I received a wash and blow dry from a young girl called Nefeli and was over the moon with the results. Overall the store was very clean and tidy and I am satisfied with my experience. I highly recommend visiting the store.

Bad service at the reception with a girl that seems that don’t care about nothing. I want to make my eyebrows and they told me that will call me when know the e specific time and just sent me a short message. The girl that cut my hair was ok. Nothing especial about it and it doesn’t worth the money. First and last time

Always made to feel welcome. Consultation is always a bonus when you’re not sure what you want. Free coffee and fruit and an upgrade to a style director. Left feeling a million dollars which is, after all what a visit to the hairdressers is all about

Kirsty was so welcoming and did my hair amazing ! Will definitely be booking in with her again. Also had the best head massage from suzzy ! …

Went in the other week for a wash and blowdry. I was served by “Suzzy” and I could tell he was the right man for the job. Was given excellent service, great hospitality and I would definitely come again. All the staff were really welcoming, I would rate their service 5 stars!

Amazing experience, hair has been cut to the perfect length and was reassured throughout. Will definitely be booking my next cut with them

Hard to find and not very convenient if you were to drive here.

I am a long time customer of lauren at this branch. She is amazingly skilled. A very good environment. Only downside is as this branch is in city centre no free car parking available.