Vale of White Horse District Council average reviews all over the web

1.2
Total Reviews 36

Average reviews from all platforms

Average Rating 1.2

Average reviews from all platforms

  • 5.0
    2
  • 4.0
    0
  • 3.0
    0
  • 2.0
    0
  • 1.0
    34
Vale of White Horse District Council reviews breakdown:
Google
1.2
36

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36 Vale of White Horse District Council reviews on Google

SE
Stefan Enache 7 months ago on Google
( 1 out of 5 )

One star is not enough for these people. I have been sending them emails and trying to call to change my address on their website for months. …

WS
Wiktoria Staniek 7 months ago on Google
( 1 out of 5 )

They are first to take your money off the account or send you letters but no response nor help if you struggle. They are first to take you to the court for not paying when they’re the one who cancelled direct debit and couldn’t find your …

JA
Jacqueline Armstrong 7 months ago on Google
( 1 out of 5 )

They are dreadful can never get through on the phone take forever to get an answer via e mail. This was when i was trying to pay them money for council tax after moving to the area. They need a good shake up in my opinion. They spent more …

NY
Nga yin Chui 7 months ago on Google
( 1 out of 5 )

Missed bin collections for many times, their website DOES NOT WORK, no one answer the phone, the worst council in the uk, reported to the gov anyway.

BR
BENSON REPAIRS 7 months ago on Google
( 1 out of 5 )

I won’t even call it service because this man could not help himself let alone another human being. Richard French is aggressive and rude. The one star is for reception, at least they are able to get back to me and are trying their best to …

NS
Nicholas Simmonds 7 months ago on Google
( 1 out of 5 )

So I accidentally locked myself out of my account. I cant check my council tax. I need to speak to someone as I have had to work from home and my partners hours have also been restricted. I sent an email to ask them to unlock my account but …

T
Tim 7 months ago on Google
( 1 out of 5 )

These people are a joke. 30mins on hold and then the phone cut out.

Endless computer automated messages and nobody to speak with. …

JS
John Smith 7 months ago on Google
( 1 out of 5 )

Licensing department :
Laura Driscoll and Richard French, two bullies abusing their power, disgusting couple of people, …

IZ
Iza Z 7 months ago on Google
( 1 out of 5 )

Impossible to speak to anyone there, have been trying to reach them for 3 weeks and the telephone auto-reception takes me round in circles and then disconnects after infuriating 15 mins of pressing buttons. Emails are also not answered. …

MD
Malcolm Davies 7 months ago on Google
( 1 out of 5 )

I now have rang at least 20 times and pushed so many numbers on my phone as instructed by someone talking and basically i was put in a queue and that was it I’m quite sure now that there is no one working here as that ‘s what it seems like …

GA
George Atkinson 7 months ago on Google
( 1 out of 5 )

Getting charged 11 months when you signed up to 10 payments per tax year. After an infuriating 30 minute phone call they can’t tell you why it’s occurred & say they’ll be in contact within 5 working days. Total shambles

DP
Denise Polley 7 months ago on Google
( 1 out of 5 )

It is impossible to speak to ANYONE when contacting these people. They quite wrongly suppose their extremely annoying automated telephone system covers all requirements-it dosen’t! As I cannot find one human voice to assist me with my problem and Abingdon offices are now closed, my council tax will have to remain unpaid.

RP
Rita Pointer 7 months ago on Google
( 1 out of 5 )

Awful customer service have written to them numerous times and they don’t even have the courtesy to acknowledge my letter or the enquiry. When you do get through they promise a callback then nothing happens. Overpaid and no knowledge of …

MM
Millie Marie 7 months ago on Google
( 1 out of 5 )

I wouldn’t bother speaking to anyone on the phone. Extremely rude and extremely unhelpful.

A
Avatar1178 7 months ago on Google
( 1 out of 5 )

Extremely difficult to get hold of anyone via phone, emails are left unanswered despite the urgency of the situation and a complete inability to organise payments in a timely or competent manner. What a nightmare to deal with.

CB
Catherine Bulpitt 7 months ago on Google
( 1 out of 5 )

Cancelled council tax nearly 4 weeks ago as house sold. Still no refund even though I’ve been told 3 times on the phone that it’s on our account to do so. Shame they are not as slow when it comes to asking for payment etc. Most of the staff …

HS
Hazel Stratford 7 months ago on Google
( 1 out of 5 )

I cannot believe the incompetence of this place. Wait 20 minutes to be disconnected. I have been trying to talk to someone for 3 weeks about my housing benefit information that is all wrong. It is making me so angry. They messed up 9 months ago and im still trying to sort out my problem.

GT
George Taylor 7 months ago on Google
( 1 out of 5 )

Trying to phone the Vale of the White Horse District Council Council Tax Department – based in Erith – near Dartford in East London – why there?
A full two minutes of nonsense followed by press 3, then 5, then 2. …

CC
Callum Cotterill 7 months ago on Google
( 1 out of 5 )

I thought it was impossible to contact these people by phone their website is even worse. Trying to find out what the council tax bands are and all their website tells me is the value of house not what they charge. Not exactly the most useful information.

AW
Anthony Williams 7 months ago on Google
( 1 out of 5 )

No phone operatives, terrible website. No option to not pay tax on shared accommodation and no way to contact them. Terrible organisation

IA
Ian Atkins 7 months ago on Google
( 1 out of 5 )

There’s not much to say about this council. The decision making by the council on multiple subjects is disgraceful and out of touch with the people who are unlucky enough to be under them.

MH
Manish Harish 7 months ago on Google
( 1 out of 5 )

1.4!!! A complete joke of a service, long hold waits, responses that over 30 days, enforcement agents at door, advisors that cut you off, horrific!

Y
yejinbear 7 months ago on Google
( 1 out of 5 )

Absolutely horrendous! On the phone for 1 hour and then they have cut off my call just like that! Disgusting behaviour.

MP
Miniature Puma 7 months ago on Google
( 1 out of 5 )

Corruption is off The scale. Shocking. SHAME.
Thanks for ruining my life.
C*nts

SE
Stuart Eastwood 7 months ago on Google
( 1 out of 5 )

Tried for 13 years to build my face don’t fit while the wealthy build were and what they want very unusual.!

RB
Rat Bandit 7 months ago on Google
( 1 out of 5 )

Would give no stars. Not possible to get through to them – nobody answering the phones, no response to emails. Council tax raised every year by 5% or more for no tangible improvement in services.

JF
Jason Fryett 7 months ago on Google
( 1 out of 5 )

Wot a joke you are vale my mum tried to set up direct debit but has no email so can not do and then you make people wait over an hour to answer phones sort your self’s out

MG
Mummy G 7 months ago on Google
( 1 out of 5 )

I pushed every single button and it says go on line and complete form, can’t talk anybody complete and utter shambles

RN
Robin Noble 7 months ago on Google
( 5 out of 5 )

Review of VOWHDC Building Control: we lost the Completion Certificate for some building work we did. We emailed Building Control, and received a replacement within 24hrs (we had to pay for this, but it was worth every penny for the excellent service).

JB
Julie Buckle 7 months ago on Google
( 1 out of 5 )

Can’t get through to anyone about my query on phone for 15 minutes pressing numbers trying to find the right department gave up wrote this I am now going to write an old fashioned letter it will probably be quicker! Very disappointed!

PW
P Walker 7 months ago on Google
( 1 out of 5 )

I can’t even search the website for planning application anymore. The website does not appear to be working even when I click on the application number.

MX
Michael Xymitoulias 7 months ago on Google
( 1 out of 5 )

Impossible to get hold of anyone via either email or phone…….

ES
Edward Stallard 7 months ago on Google
( 5 out of 5 )

Very organised and professional organisation to work for.

MR
Mark Reed 7 months ago on Google
( 1 out of 5 )

Breathtaking incompetence in all departments.

A
askesis 7 months ago on Google
( 1 out of 5 )

Ran by evil

RG
Rayna Georgieva 7 months ago on Google
( 1 out of 5 )

Terrible service

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