Valunation average reviews all over the web

3.0
Total Reviews 62

Average reviews from all platforms

Average Rating 3.0

Average reviews from all platforms

  • 5.0
    29
  • 4.0
    1
  • 3.0
    0
  • 2.0
    2
  • 1.0
    30
Valunation reviews breakdown:
Google
3.0
62

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62 Valunation reviews on Google

SS
satnam singh 7 months ago on Google
( 1 out of 5 )

Read the reviews for here after my buyers had the survey done. This company is ridiculous and i knew as soon as i read the reviews my buyer would pull out, and they did. …

DM
Danella Mapstone 7 months ago on Google
( 5 out of 5 )

Andrew Powell delivered an excellent service. He sent the home valuation report ahead of estimated time and was a very in-depth report. Andrew called me before visiting the property to check if there was anything we would like him to look …

SR
Sophie Randall 7 months ago on Google
( 1 out of 5 )

If they try to book in a valuation on your property, run a mile! Should have gone by the reviews on here but decided to give them the benefit of the doubt, I shouldn’t have! Their surveyor visited us for all of 7 minutes and down-valued our …

KM
Kenneth MacDonald 7 months ago on Google
( 1 out of 5 )

Rather sadly The Mortgage Works sent this company out to value my flat. Undervalued the rental estimate by 50% compared to comparables but pressure of closing date meant I had no time to appeal. …

S
S 7 months ago on Google
( 1 out of 5 )

AVOID! Referred to by nationwide. These Survayors missed issues such as windows and damp for a house in which I went on to buy unknowingly. It’s taken over 10 months to reach a resolution of which I am still left financially short!

RW
Rosie Webb 7 months ago on Google
( 1 out of 5 )

Utterly disappointed with this company, referred by nationwide. Devalued our house by thousands and thousands, resulting in weeks of stress and completely derailing our remortgage plans. Nationwide took their word as gospel. I’ve since gone …

SH
Sarah Huxley 7 months ago on Google
( 5 out of 5 )

I couldn’t be happier with the service we received. We were called ahead of time to discuss any concerns we had with the property, and I received the survey report the following day. The report was really clear and easy to understand compared to a lot of documentation we’ve had in our house buying process so far.

HB
Helene B 7 months ago on Google
( 5 out of 5 )

Richard delivered an excellent service. He sent the home valuation report ahead of estimated time. He called me before visiting the property to check if there was anything we would like him to look at. And when the report was back, he quickly answered all the questions we had. Thanks to his knowledge, my next steps are now clear.

EC
Emma Congdon 7 months ago on Google
( 1 out of 5 )

As others have stated in previous reviews, if these guys are due to visit your house for a valuation kick up an almighty fuss and make sure the lender uses an alternative surveyor. Our home was devalued over 70k, terrified our buyers and …

EF
Eleanor Federico-Awi 7 months ago on Google
( 1 out of 5 )

Absolutely shocking, surveyor they sent out refused to put a mortgage value on our property purely because our neighbours need new windows and doors and their house is a bit run down…stated this was the reason our house not appropriate for …

TK
Tom Kendrick 7 months ago on Google
( 5 out of 5 )

I’m not sure why there are any bad reviews to be honest, must be a case of ‘only those who post a review, only do so because they have had a bad experience’. Personally, I couldn’t recommend these guys enough. My surveyor was local to …

JL
Joanna Lowe 7 months ago on Google
( 5 out of 5 )

Great service, promptly booked in my survey, called me beforehand to discuss any concerns and supplied the document in
the same week the survey was held.

WT
wanda tebby 7 months ago on Google
( 1 out of 5 )

Ridiculous survey- described problems with a cavity wall insulation, the property has none lol 😂 failed to notice escape window at ground floor level and said loft conversion did not comply to safety even though it was passed by council! …

CW
Craig Wilson 7 months ago on Google
( 1 out of 5 )

If I could give 0 stars I would. DO NOT USE. They will downvalue by your property by over £20k after being there for less than 3 minutes. The company will never admit fault, but they’ll be sure to hit their downvalue quotas, and then hide behind social media teams.

NC
Nicola Campbell 7 months ago on Google
( 5 out of 5 )

I’m not quite sure why overall this company has 1 star. My experience was a full 5 stars. I contacted Valuation on Friday for an urgent house buyers report, on the same day they had sent me a quote, had taken payment and booked the survey …

JG
Jenny Grimshaw 7 months ago on Google
( 5 out of 5 )

Very good experience. I used Valunation as they were recommended by my mortgage provider and the survey was booked same day, completed within three days, and full report received within six working days of booking. In comparison with …

M
Michael 7 months ago on Google
( 5 out of 5 )

I have personally had an excellent experience using Valunation for a private RICs survey. The team have helped out organising a faster valuation and everyone I’ve spoken to have been professional & pleasant – Melissa C is a manager there who I would like to highlight in particular for her excellent service. Thank you!

HB
Hannah B 7 months ago on Google
( 5 out of 5 )

Really good service – the guy who performed the survey phoned the day before to chat about what to expect, anything in particular we wanted him to check out, etc. He phoned again after the survey for a candid chat, which we really …

JM
Josh Melvin 7 months ago on Google
( 5 out of 5 )

Gustavo delivered an excellent service across the whole process and we would highly recommend. Gustavo called me prior to the survey to check if there is anything we’ll like him to look further into, along with another call once the survey …

SN
Stuart Norton 7 months ago on Google
( 5 out of 5 )

Having looked at a number of reviews I was slightly nervous having Valunation as my surveyor – it was offered through my mortgage provider though so went ahead… The initial process was a bit archaic, word docs emailed that you need to …

TD
Tony Deakin 7 months ago on Google
( 5 out of 5 )

Luke provided a thorough and comprehensive report that allowed me to review my offer on a property and probably saved me thousands and thousands of pounds in potential costs and over-paying the sale price. I cannot recommend using this service highly enough. Well worth the cost!

JD
Janaka de silva 7 months ago on Google
( 1 out of 5 )

Do not use them.
The survayor came 45 minutes before the aijtment time. Apointmet was between 9am and 1pm, he arrived 8.15am and called me 4 times. I live 1 hour aways from the …

JS
Julia S 7 months ago on Google
( 1 out of 5 )

Avoid this company! Staff extremely unprofessional and incompetent. Had to wait for the person covering my area for two weeks as he was on holiday and no other people can cover this area. When the person showed up, he asked me to stay …

JT
John Thomson 7 months ago on Google
( 1 out of 5 )

Just received the valuation of my house for a remortgage. The gentleman who came to my house explained that he lived locally and was an “expert” in the area (M46). However the report has come back stating “The estimated value on the …

HC
Hans Cheung 7 months ago on Google
( 5 out of 5 )

Speedy response on my request and match my special arrangement, I’ve got what I paid for.
And if anyone wanna find a surveyor, give them all the information they’ve asked, and they will get the job done. 👌 …

LS
Luke Stockdale 7 months ago on Google
( 1 out of 5 )

Valued my property – issue one of they under valued it considerably approx 10% of the value. Despite been in line the market in the local area set out by multiple estates agent and an independent valuation. Understand they have a duty of …

PH
Phil Higby 7 months ago on Google
( 1 out of 5 )

Absolutely awful company, why Natwest use them as their mortgage valuers is beyond me. Spent less than 5 minutes in our property and valued it 30k less than local estate agents. The result, we cannot remortgage. …

W
Wolfspar 7 months ago on Google
( 1 out of 5 )

If you use this company for home survays make sure you keep on top of them as they are not very proactive. We asked them to carry out a survey 16th August 2021. By 13th September 2021 they still had not done anything and we had to repeat …

JT
Jessica T 7 months ago on Google
( 1 out of 5 )

Avoid at all costs. If a mortgage provider wants to send this company round, refuse. Valued a property considerably less than agreed sale causing it to fall through. …

GW
Gary Walton 7 months ago on Google
( 5 out of 5 )

Great! They followed up with detailed answers to my questions which I liked

SJ
Sarah Jones 7 months ago on Google
( 1 out of 5 )

Had a valuation this week by Valunation on behalf of Natwest. We have recently renovated the property to a high standard, which has been valued by 3 different estate agents in the the local area so we were aware of what our property would …

JM
Jessica Mancktelow 7 months ago on Google
( 4 out of 5 )

Overall good service, surveyor rang the day before to discuss the requirements. Report was received promptly, there was an error made in the lenders valuation, but this was quickly rectified.

TK
Terri Kaye 7 months ago on Google
( 5 out of 5 )

I had a survey booked in quickly and when I visited the property the same day as the survey, the individual was very friendly. The full report was with me within 24 hours, which helps speed the purchase process up.

NJ
Nikki Johnson 7 months ago on Google
( 1 out of 5 )

Absolutely awful! Had a homebuyer survey booked for a month, given full details of property on booking the appointment, promptly paid fee, survey booked for the weds and I am called at 4.45pm the Friday before to say that the surveyors …

GH
George Hammond 7 months ago on Google
( 1 out of 5 )

Very poor. Avoid them at all costs and if your bank wants to instruct them, then my advice is that you insist they use someone, anyone else, literally. …

PF
Patrick Fagan 7 months ago on Google
( 1 out of 5 )

Unbelievable! Do not use this company ! Surveyor advised my unaware tenant that we were selling and now we are hoping they do not leave early. Obviously advised them of details which were nothing to do with them and a breach of data …

OK
Oliver Kosc 7 months ago on Google
( 5 out of 5 )

They were helpful and on time. Had to wait a week for survey but the report was produced next day. So it balance itself nicely. The price is good and service is acceptable. I can’t fault them. Thank you guys

RN
rajeev nair 7 months ago on Google
( 5 out of 5 )

RIchard Snelling, who carried out the survey for us had a very professional approach towards the whole process. He clearly explained what would be covered under the survey that we had requested and ensured that it meets our expectations. …

BL
B L 7 months ago on Google
( 1 out of 5 )

The staff manning the phones are excellent but my surveyor…well….

Not local so no clue of the area, didn’t bother to call when on his way, …

LD
Louis Dalton 7 months ago on Google
( 1 out of 5 )

They missed an issue on my garage extension when doing a survey, which has cost me over £5,000 to resolve. They haven’t wanted to help and found every loop hole in trying to avoid helping. So I’m complaining to RICS to claim damages. Avoid and request someone else do your surveying for your mortgage

DH
Dale Hitchcock (HitchyHero) 7 months ago on Google
( 1 out of 5 )

No good. If they value your house, and or survey it…. Run a mile…. Cancel your sale.

AK
Arthur Krebbers 7 months ago on Google
( 1 out of 5 )

Surveyor spent <4 minutes in property before determining “lack of marketability” for a central London flat. Report included factual errors - and heavily at odds with prior valuations conducted / advice received.

GH
Graham Harris 7 months ago on Google
( 5 out of 5 )

Excellent experience. Surveyor (Nick) called whilst in the property to see if we had any questions and took the time to answer these in detail. Report was completed and sent to us within 24 hours.

AG
Andrea G 7 months ago on Google
( 1 out of 5 )

Not consistent with other RICS valuations received for the same property. Surveyor spent less than 5 mins in my property & this reflected in his valuation he provided!

C
Chris 7 months ago on Google
( 2 out of 5 )

I found the chap who came round to be disinterested and in a rush. The value provided was well outside what 2 other valuers provided, it was the only one with such a massive discrepancy. I won’t be providing any personally Identifiable …

EB
Eleanor Bland 7 months ago on Google
( 5 out of 5 )

Very efficient and professional service – booked, completed and report received within 4 working days of the mortgage application.

HA
H Artic 7 months ago on Google
( 1 out of 5 )

Poor experience

A
Alex 7 months ago on Google
( 5 out of 5 )

From start to finish the service was brilliant, responses to emails where literally in minutes. The Surveyor (Stephen) couldn’t do enough for us calling before to ask us if theres anything we wanted him to look at in particular.

MT
Maree Turner 7 months ago on Google
( 5 out of 5 )

I was really impressed with the swift communication, turnaround of the report and the professionalism of everyone I interacted with at Valunation. They made this part of the mortgage process simple and stress free!

A
Ash 7 months ago on Google
( 5 out of 5 )

Excellent service during conducting a Home Buyer’s report survey for a property I am purchasing. Really helpful and responsive

SM
Steve Moore 7 months ago on Google
( 5 out of 5 )

I got a great price and a great service !!
My surveyor Luke was friendly, professional and efficient. I would recommend valunation and would use them again. Thanks

SA
Sin Arj 7 months ago on Google
( 5 out of 5 )

Had a surveyor review a property in York. There was a thorough report which explained everything in a very easy manner.

CF
Chris Fan 7 months ago on Google
( 5 out of 5 )

Came out quickly, report was done quickly and was what we wanted. Followed up with a call a month later asking if we needed anything else.

MS
Mr S Saunders 7 months ago on Google
( 1 out of 5 )

Absolute joke of a valuation, extended 4 bedroom house semi, valued at 20k less than 3 bedroom semi next door which sold last week lol jokers

IA
I am ENOUGH # 7 months ago on Google
( 1 out of 5 )

Shockingly aggressive in trying to contact you, harassing!! unprofessional staff who sniggered when trying to explain personal situation. disgusting

SL
Stuart Lewis 7 months ago on Google
( 5 out of 5 )

Everything promised was delivered as advertised in a very efficient and professional manner. …

LS
Lewis Swift 7 months ago on Google
( 1 out of 5 )

They down value by a big amount. When asked why… they say lack of evidence, but the evidence clearly shows the complete opposite.

JP
john powell 7 months ago on Google
( 1 out of 5 )

Reports are based on masses of hypotheses rather than factual information, not worth the paper its written on.

CB
Claire burke 7 months ago on Google
( 5 out of 5 )

Just received valuation report. Fantastic service would highly recommend.

AC
Alan Clarkson 7 months ago on Google
( 2 out of 5 )

Vanessa a bit salty on the phone

JH
Jodie Hales 7 months ago on Google
( 5 out of 5 )

Great customer service and all very helpful – highly recommend

ST
Simon Tate 7 months ago on Google
( 5 out of 5 )

Gave a detailed and thorough survey.

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