Vehicle Control Services reviews

They took a photo of my mobility car and they send it to my dad because of Bonfire night at Abbey Walk in Selby (5/11/22) and they think my dad is own my mobility car. They didn’t know that my mobility car is only for me not anyone else. …

Hi to all.
Maybe someone can help me with a information.
I have been last month to Liverpool Airport and by mistake i went on a …

I beat the crooks that are VCSL. After 14 months of being pursued by them and ending up in court it took the judge just five minutes to find in my favour. After briefly stopping to allow pedestrians to cross the road i was hit with a no …

Went to see someone one in block of flats..Which allows visitors to park in visitor spots. Still get this parking charge. But yeah paying it off now, as the cars registered to my elderly mum, so dont want to give her any …

Despite proving I owned a permit for my place I was fined due to it not being displayed in my car clearly enough. Wouldn’t accept my appeal, despite my attempts to prove that I can legally park. Cant exactly afford to be shedding money for fines these days. I would say this company is ran by leeches but they probably have more humanity.

Scummy company. Appeals process is ignored. They’re trying to charge us for parking outside our home WITH A PERMIT WE BOUGHT FROM THEM. We have endless proof that we are in the right and they are ignoring every plea. Absolutely heinous company

One of Uk’s biggest dirty company which sends notice at the last minute before the specified date for reduced pay making public to pay the increased amount by providing wrong issue date. There are other better ways to make money VSC.

Mafia style led company. I parked at East Midlands airport and paid £6 for 30 mins. After leaving the car park I took the wrong exit at the nearby roundabout and found myself on a double red line road with a barrier ahead. I stopped and …

Nothing else I can do, but pay the fine, write this 1 star review and never again park in a Excel Parking parking space. Absolutely a scam.

A faceless bullying con merchant
We stopped for less than 60 seconds at 6am in Southend airport to let my 89 yr old (blue badge holder) mother in law out of the rental car. The return zone for …

Worst customer service I have ever came across, don’t respond to emails, they make it extremely difficult to talk to some one by phone. Increased a fine whilst I was waiting for a email response and then they sent the follow up letter to …

Only send out final reminders so that they can charge you the increased amount, then say you can’t appeal or pay the original amount because you missed the time frame. …

Really bad service. Run by scumbag cowboys. Asked for petrol service and nobody turned up. Again on Saturday called the petrol Again they refused to attend. They tend to give residents the parking fines but when they are needed never show up.

Just witnessed a guy in a black Kia or Hyundai screaming out the window at a member of public who thought he was filming them. …

Honestly I’d give them 0 stars if I could, we went on holiday and came back to a £100 fine so stopping for 30 seconds because one of the car parks were closed.
It’s an absolute scam!

Just received today 13th Jan 2023 for fine of £100 I tried phoning today they did not recognise my VCS number so I tried the internet still did not recognise my VCS number. Is vehicle control services limited a con?

Dacoits in broad daylight no way to reach them out they only send tickets once the appeal period is over so that you cannot appeal

These guys deserve negative stars.
I have parked the same 20 year old vehicle in my private carpark (which they manage) for over ten years. It is recognisable, and has always had a permit. One …

I am not surprised they have got this many bad reviews. They dont care. Money is all they are concerned with. Nothing else.
Had broken down on the side of the road. Their van and employee asked me to …

Forced to pay for parking in my designated parking spot in my own flat under threat and intimidation. No real appeal process and the payment I gave was purely under threat and harassment. I have receipts and written proof stating that the …

Disgraceful unethical extortionists. I received a pcn on my car with no date or time on it, just “2022” not even sure that’s enforceable? I had parked at a breakers yard for 8 mins! They are slapping numerous tickets on cars in the same …

Almost 5 years ago I got a ticket for parking 10 minutes past the hour and a half free parking allowance. I have repeatedly tried to contact the company over the years and make a reasonable offer of settlement – none of my emails or letters …

What goes on at the filling station at East Midlands airport nothing short of entrapment. The signage is woefully inadequate. I elect to go to court on this one.

Jack duty manager. No help whatsoever. Rude arrogant no customer services skills. My case has been referred to debt management. Why because they don’t listen.
Who has extra cash with bills going up. And not any kind of assistance to actually listen and help.

had a exemption slip on my dash board for the parking outside the Alzheimer’s Centre where I was working in a hospital on an Alzheimers Disease Clinical study, during the worst of COVID as a key worker. …

Absolute scam of an organisation. Do not trust them. They’ll fine you multiple time without letting you make your case and you can’t do much except pay extortionate amounts of money. You can’t contact them directly so the only other option is to go to court.

SHOCKING SHOCKING – DREADFUL- DISRESPECTFUL – INCONSIDERATE- UNPROFESSIONAL

I cannot belive the East Midlands Airport use this company. …

Tried taking me to court after I stopped looking for a business on International business Park in Speke and they lost. They use really inexperienced court representatives. So would highly recommend appealing any parking fines this company issues.

Shockingly bad manners from the customer reservice rep..So rude..Avoid this company all all costs unless thier staff can be civil when phoning up.

This is a corrupt organisation that does nothing more than prey on hard working people.
I was working in a highway maintenance vehicle on the highway and got …

If only there was a no star option available to post here for this disgraceful company. Absolute daylight robbery is what they do and they are totally disgusting! A vehicle which was given to friends for their local business needs for the …

What an amazing company – all the staff must be incredibly proud of themselves, soldiering on through the rigours of a global pandemic to find 5 year old “parking tickets” to pursue. It’s such a relief to know that the County Courts have …

My car was stolen from a ‘secure’ car park during the Xmas period 3 years ago so whilst I was waiting for my new permit VCS fined me 5 times even tho they had agreed with the management company not to. They tried to take me to court in 2019 …

Horrirific. Awful company. Awful service. I parked in a free car park but because the car park was full, I had to park in a corner where there wasn’t a space. Came back to a £100 fine. Appeal process is pointless.

Absolute disgrace of a company. I was sent a parking charge notice over 4 years ago as my car number plates were cloned. I appealed with clear evidence, they ignored it. Ther debt recovery company listened and sent them the notice back …

VCS is a terrible company, which seems to be completely unable to cope with the simplest process. In July I appealed a parking notice as it was obvious that they had made a mistake (I have clear photographic evidence). At first they said it …

Where to start? Absolutely vile company. Received a £100 ‘parking notice’ for stopping for less than 1 minute, at a dead end in a retail park at 8:30am with nobody else around. All while in an unfamiliar courtesy car. Caused no loss of …

this is a despicable operation in place. I was parked at a friends flat in Preston in September 2016. I wasn’t made aware that I had to have a parking permit displayed in my window. It is impossible to get in touch with a human being at …

Moved into a flat and the car park was owned by this company. On my first night there they failed to provide me with a permit and the helpline was closed and I was issued a fine, despite me paying to live in that premises. I was told the …

Beware these con-artists. They tried to take me to court for non payment. I had paid & sent in all the evidence, however I think they thought they could bully me into paying the fine. A couple of weeks before the court date they pulled out. …

Scammers pure and simple
These people actually issued a small claim in the county court against me that was eventually heard in October 2021. …

Absolute cowboy firm don’t know how this is legal. I just wish there was a zero star available. 10 mins over in an empty car park due to disability couldn’t run, £100 fine. How can they justify that. Absolute parasites

I and my step son checked the notices in this Sheffield car park at Berkeley Centre in Sheffield. It was not clear that charges were made on a Sunday and we confidently parted, we thought legitimately. I live too far away to check the …

I received a parking charge back in September for staying too long in the car park but I had left and returned 4 hours later. They refuse to accept their system is faulty and all my appeals have been a complete waste of time even though I …

This company is totally incompetent and only interested in in revenue enhancement. After agreeing to waive the fine they continued to bill me at regular intervals. Now I have another one after never receiving a parking ticket, using a …

I received a fine even though I didn’t use the car park! They misread a number plate and I end up with a fine, not to mention a data protection issue. To inform them I sent an Appeal and follow up emails – this was the only way to contact …

This company’s reputation and one-star rating are well deserved. There should be a zero star rating, as one star is better than Vehicle Control Services Ltd. deserve. It is time to name and shame these companies and legislate to stop …

I refused to pay for an alleged breach of parking terms and conditions. They took me to County Court where the District Judge dismissed their case. Do not let this company threaten or bully you into submission if you have a good defence.

Absolute disgusting company to deal with, paid over £500 to this company for parking in my own allocated space. Issued a CCJ in error that took me days to sort now just opened a letter from Bailiffs that dates back to 2016. …

Parasites! I received A notice of recovery from VCS stating they had a CCJ awarded against me and were sending a debt of £185 to a debt recovery company (with no context to why). After struggling to contact them i contacted the County court …

DISGUSTING. I have appealed twice, after one of your customer service representatives told me to email in with my circumestances so the ticket can be reset to the original charge. I never recieved any response to my email, only to recieve a …

The biggest joke of a company ever. Tried extorting £459 out of me for parking in my OWN parking space which I PAID for. They threatened court and everything else before seeing sense and giving up their ridiculous demands. I just feel sorry …

They took me to court over a ticket I didn’t pay because of sickness. It should never of gone to court with the circumstances that I pulled onto the car park. Their waste of time appeals service rejected my case but the court sided with me …

Paid a parking charge of £60 reluctantly only to receive another later 2 weeks later for the same charge.
Rang to question them and even though I paid the original charge it was showing on their system as unpaid. Hopeless

*Try to contact the private landowner if you think you had a right to park, they can reduce the fine to £20 admin fee, PCS Ltd will not help you or tell you who their client is* …

Absolute con artists, nobody manning phones, nil responses to emails. Using scare tactics to intimidate people into paying money for no reason. …

Unfortunately I had to leave 1 star but would be 0 if that was an option. Persuig me for a fine that occurred due to their ANPR machine fault appeal dismissed and now been asked to hand over £100 of my hard earned money – for nothing. I …

Would give zero stars if I could. My husband got a ticket for stopping for 1 minute. He appealed and asked for proof that they had permission from the landowner which they refused to give. …

Vile company …VCS actual address is UNIT P3 Europa Link Business Park, S9 1XZ next to Action Coach training) please hand documents in to here as they do not accept online documents when dealing with court papers!!!!!!…join parking forums who will help you deal with them in court

These people are sharks. If you ignore all correspondence they will not take you to court because this means they will have to outlay some money to do so. Eventually they will go away. If you respond then they know they’ve got you. If (in …

This horrific company are taking me to court for th sum of £660 for parking in my own allocated parking space whilst my permit arrived in the post. The ignored all of my initial appeals and have lied about sending me letters in the court …

Left this 5 star rating because I wanted people to read this. The reality is this company is the biggest scam company ever.
When I moved to my propery a few years ago, every tenant had their own private …

This company extorts money from motorists who stop at Doncaster Airport even for a few seconds by using signage that doesn’t adhere to the Department of Transportation regulations. They use undersized clearway signs sited far too close to …

No consideration that my partners mum suddenly passed away, so we left the country following the awful situation – I didn’t recieve a letter in this time as the house was unoccupied. Opened up lines of communication whilst in India, no …

Falsely Received a parking ticket on a vehicle which was sold and not even registered in my name, whilst I was Living thousands of miles away in another country. Evidence shown and they cancelled the fine and closed the case with the …

Absolute bell ends! Fine for parking in my own work place and forgot to put up my permit in simple human error. When I contested it and showed them my work pass and that I do work there and they binned me off. Hadn’t heard from them in a …

Parked in a disabled bay on the coldest windiest snowy night of the year and in an effort to get out into the warm, failed to put my badge out. I am a wheelchair user and unable to walk or stand so not the easiest thing to do. I sent them a …

These people are scum. We were parked in a disabled bay and our blue badge had slipped off the dash board. I showed the parking warden as he took a photo and he said ok that’s alright then and walked off. Shortly after i received a ticket. …

DISGUSTING that this company is still operating! They Scam car park users, no facility to add additional time to your ticket then give you a parking charge notice of £100 (£60 reduced!) they are an unfair operator, best advice don’t park in …

Unfortunately it does not matter in the slightest that these companies have 1 star rating because they do not sell anything. Its simply about making money for the property owner and they happily turn a blind eye, including our own councils …

This company are very unpleasant to deal with. I would suggest not appealing a parking ticket as they won’t accept your appeal even if it is correct and genuine. Unfortunately my blue badge had been knocked out of view and I received a …

Careful of these operators, they’re very sharp and will pursue you at the slightest hint of any infringement. I was slammed with a £60 charge because their machine refused to take my money. They aren’t interested in anything but getting …

Gloucester Quays – Peel Centre.
Bullying. Intimidation. Scare tactics. Issuing of ‘fines’ which are really just invoices. Debt collector letters. …

As a resident of one of the properties this company manages I was shocked at how they enforce parking rules.
We have to display a permit to park which we understand and agree with. When …

Refuse to pay and elect to go to court. A court in pretty-much all cases will throw their claim out, as they have no legal right to “fine” you. What in essence they are issuing you with is an invoice. You’re not entering into an …

A notification of an outstanding parking charge of, £18240.00 for a vehicle that doesn’t exist for an address I don’t know or live at.. unbelievable.. still on the phone… come on Tilley let’s hear what this is all about..
Thanks Tilley, I now have to go to court and put my case forward.. see you there.

I have received a letter from V C S demanding a payment of £ 160 for a ticket which was issued in June 2017
the matter was resolved in 2017. Was shocked to see the letter after 3 years …

No stars because this is a shower of complete scum.
I stopped my car due to a red warning STOP light coming on my dash, as I was on my way to the Audi garage on the estate that they “manage” in Wakefield (Calder …

Utterly shameful and disgusting bunch, should be prosecuted for fraud! If you received a threatening letter, please complain to their regulator, DVLA, the ICO for illegally obtaining your data and defend the claim as they company is clearly abusing their position.

VCS think they’re above any law or written contract you have with a landowner in regards to parking at residential areas. Going to court against these muppets, can’t wait to waste their time and money. Don’t let them bully you into paying a …