Vision Express average reviews all over the web

4.2
Total Reviews 39

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    28
  • 4.0
    4
  • 3.0
    0
  • 2.0
    0
  • 1.0
    7
Vision Express reviews breakdown:
Google
4.2
39

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39 Vision Express reviews on Google

JH
Jennifer Hanlon 9 months ago on Google
( 5 out of 5 )

Had my eye test at the Ashford, Surrey store and went back a couple of weeks later to order my frames I was was served by a very helpful and knowledgeable lady named Tess, great service i was really impressed by the service. Well done Tess you are a credit to the store.

MH
Mark Haines 9 months ago on Google
( 5 out of 5 )

A good selection of glasses including sunglasses. Friendly and helpful staff.

KG
Kawal Gill 9 months ago on Google
( 5 out of 5 )

All the staff at vision express was very helpful and informative

SM
samia Mansouri 9 months ago on Google
( 4 out of 5 )

The ophthalmologist was great, best experience so far. Friendly staff, the only inconvenience was not being told the price of the prescription till the very end of the process.

RD
Regina Delura 9 months ago on Google
( 1 out of 5 )

We went to the Stains stor with my four-year-old daughter, we had a private prescription, however we couldn’t afford the glasses so we went to have an NHS test for my daughter. They have refused stating that because she had private …

IK
Ioannis Kourakos 9 months ago on Google
( 5 out of 5 )

Lovely people, great service 👍 …

NB
Nizam Bitar 9 months ago on Google
( 5 out of 5 )

Last Thursday 11Aug I went for a eye glass adjustment.
Tanya warmly greeted me and provided a professional service.
Such excellent Customer Service.

TM
Trish Mcdermott 9 months ago on Google
( 5 out of 5 )

Great service. Corrected percription without hassel given another eye test on the spot no charge. I needed the stigma removed. Friendly helpful,understanding service.

AH
Andy Harding 9 months ago on Google
( 4 out of 5 )

Very helpful with adjusting my glasses and giving me advice

JW
June Walker 9 months ago on Google
( 5 out of 5 )

I was really impressed with the service I received. The optician I saw was very thorough and I felt for the first time that someone was actually listening to me.

DG
Dave Graham 9 months ago on Google
( 5 out of 5 )

Great service from staff

DD
Dave Duff 9 months ago on Google
( 5 out of 5 )

Appointment was on time all was explained to me during eye test would recommend this company very pleased.

BS
barry Smith 9 months ago on Google
( 5 out of 5 )

Excellent & so convenient in Tesco’s Ashford. Receptionist (I think called Maria) extremely friendly & very nice. Optician also very good explained everything clearly and simply. I’ll be going back.

SB
Sadie Bailey 9 months ago on Google
( 5 out of 5 )

Very friendly staff. Happy with experience.

SG
Stephen Garnett 9 months ago on Google
( 5 out of 5 )

Vision Express staff are courteous and very professional.
They are very attentive and patient.
I am recommending Vision Express to anyone seeking the services of Opticians.

AA
Angelica Abad 9 months ago on Google
( 1 out of 5 )

Staff needs to be re-trained on how to deal with customers with “manners” especially the short haired receptionist. …

JN
Jenny Newby 9 months ago on Google
( 5 out of 5 )

Very friendly helpful staff,felt very confident in the eye test .

RJ
Richard Johnson 9 months ago on Google
( 5 out of 5 )

Top service. The mam who served me was really professional and explained everything.

DH
David Hodgson 9 months ago on Google
( 5 out of 5 )

Very friendly and helpful people who made the whole process straightforward.

GW
Graeme Wilkinson 9 months ago on Google
( 5 out of 5 )

Great service. Very helpful and friendly team. Better than Specsavers

MH
marieta hill 9 months ago on Google
( 5 out of 5 )

Had my eye test done in most efficient way. Took roughly 20 mins but the professionals took good care of my eyes and checking them. Best one i ever had i think. Thank you

MW
Martin Woodard 9 months ago on Google
( 4 out of 5 )

Could do with getting my glasses quicker than
7/10 days other than that very professional

AE
Ashley Emery 9 months ago on Google
( 5 out of 5 )

Very professional and polite in the store would recommend this store to anyone who needs glasses.

SP
Sergey Petrov 9 months ago on Google
( 5 out of 5 )

Nice experience, responsive and helpful staff!

MG
Mary-Lou Garrett 9 months ago on Google
( 5 out of 5 )

Fantastic service at Vision Express within Tesco extra in Ashford middx.where i had an eye test, first one in over 10 yrs so was feeling slightly nervous
The staff were outstanding, completely putting me at ease and explaining …

HB
husnain basharat 9 months ago on Google
( 5 out of 5 )

Great experience. They were really helpful and sorted my issue immediately.

PM
p m 9 months ago on Google
( 1 out of 5 )

Very poor! Booked online, received email confirmation but no record of it, no apology just it’s ok we have these days available. What happens to the fact finished work early to go to the eye test! Would not recommend

TN
Tony Needham 9 months ago on Google
( 5 out of 5 )

Absolutely first class customer service!
From Manager & staff

MM
Margaret Moore-Saxton 9 months ago on Google
( 5 out of 5 )

Thank you the service yesterday was excellent and no problem with sorting the problem of wrong percription ,which will be corrected
Margaret Moore-Saxton

HM
Holly Maryx 9 months ago on Google
( 1 out of 5 )

If i could i’d give it a zero. Appalling staff at this place. They were clearly running behind but now once was i approached and told that. i was left waiting for 45 minutes to get a pair of glasses that took 5 minutes to get. Maybe would …

AW
andrew walters 9 months ago on Google
( 5 out of 5 )

Very friendly and excellent service

TF
Tessa Fineman 9 months ago on Google
( 5 out of 5 )

As always, my husband, daughter and I have just received excellent service from the optician, as well as from Sarah & the staff team at Vision Express, Tesco Crooksfoot. …

EW
eric wake 9 months ago on Google
( 1 out of 5 )

I agree with recent reviews. when this was Tesco opticians service was good and efficient. Ever since Vision Express took it has gone drastically downhill. with incorrect contact lens repeatedly sent to me and I’ve just sat on phone for 20 …

RD
ricky dhillon 9 months ago on Google
( 1 out of 5 )

The branch itself is excellent, really nice staff and very helpful. But the technicians they send the frames to are absolutely terrible. I’ve had my glasses from the Hounslow branch for over 10 years and they never take over a week to fit …

AG
Anibal Goncalves 9 months ago on Google
( 4 out of 5 )

Friendly and very professional staff and opticians

MW
morag white 9 months ago on Google
( 1 out of 5 )

Can’t book an appt online although they say you can and can’t get through on telephone.wont be back when my prescription is due .

RC
Richard Cheeseman 9 months ago on Google
( 5 out of 5 )

Very 1st rate service.

RM
Robin Miller 9 months ago on Google
( 5 out of 5 )

First class service

JG
Jeff Gardner 9 months ago on Google
( 5 out of 5 )

Excellent service

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