Groupon average reviews all over the web

1.5
Total Reviews 80

Average reviews from all platforms

Average Rating 1.5

Average reviews from all platforms

  • 5.0
    6
  • 4.0
    4
  • 3.0
    1
  • 2.0
    2
  • 1.0
    67
Groupon reviews breakdown:
Google
1.5
80

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80 Groupon reviews on Google

GB
G B 9 months ago on Google
( 1 out of 5 )

GROUPON – MORE LIKE GROUP CON
No customer support – misleading information. Ordered a mattress – when it arrived it was not as advertised. I tried to return on the Groupon website – couldn’t …

AP
Ash Pod 9 months ago on Google
( 4 out of 5 )

Good company to order food, items and expirences with! Great discounts and excellent value for money. The best one was a river cruise and dinner for two that we used. The cruise is a 24 hour voucher which allows you to have as many trips as …

CC
Christi Cocktail 9 months ago on Google
( 1 out of 5 )

I bought a Groupon for a haircut at Icon North Finchley but had to reschedule due to being Ill. The Groupon was marked as redeemed and no one at Groupon helped. The agent in another country didn’t seem to be able to read my complaints, many many emails so essentially they just stole £30 from me.

( 1 out of 5 )

WARNING TO ALL CONSIDERING JOINING AS A MERCHANT!!

If I could give 0 stars i would. This company is the worst experience ever. We …

SS
steve smith 9 months ago on Google
( 1 out of 5 )

Worst purchasing experience ever. I bought genuine licence fir adobe software. Received a duplicated code that doesn’t work. Refusal to sort out by selling company and groupon. Each blaming the other. Escalated to manager, no joy. Just …

PM
pauline morris 9 months ago on Google
( 1 out of 5 )

Have now waited 19 days for masks I ordered for my job as a key worker. Asked before ordering if deliveries were Ok and was told they were. Well, they’re obviously not! Asked for a refund 4 days ago and was refused, am now going to contact …

KA
Kasem ALALI 9 months ago on Google
( 1 out of 5 )

Slagharen discounted price is not real, they will add the other cost when you visit the accommodations so they said the price includes the extra kosten but when you order they charge you another payment before you enter. To summarize: they will bring the price to the same level if you book form the slagharen website, both are scammers

CS
Clive S 9 months ago on Google
( 1 out of 5 )

I will never buy from Groupon again, It has been a month and they still haven’t delivered my purchase and they never reply to attempts to contact them. I have made a claim through Paypal, I will also be reporting them to Trading Standards …

AF
Anthony Faulkner 9 months ago on Google
( 1 out of 5 )

Under the Consumer Rights Act, I draw your attention to the legal wording and my responses that are “•” providing fact and proof that your terms of contract are no longer valid and my refund should be processed immediately. This …

MK
Margaret Kay 9 months ago on Google
( 1 out of 5 )

What a dreadful, dreadful company to deal with. Goods arrived damaged and there on in the problems started. Some thirty emails later I am no further forward despite arrangements being made last week to uplift the item, being offered 4 …

CR
C R 9 months ago on Google
( 5 out of 5 )

I’ve been using Groupon for almost three years and have not been able to find any reason to fault it really. On one instance, the groupon deal was over-subscribed so I wasn’t able to use it, when I rang the customer service and was almost …

JS
Josh Surtees 9 months ago on Google
( 1 out of 5 )

If i could give less than 1 star i would. Every order says they will be here within a week or so but i have never received anything sold by groupon within a month (at best). When you contact them, the customer service is rude and very …

RR
Rachel Ross 9 months ago on Google
( 1 out of 5 )

Just a word of advise for anyone thinking of ever buying a bed from Groupon Dont. …

AC
Andy Cadman 9 months ago on Google
( 1 out of 5 )

Wow, I am at least glad that I am not on my own with this looking at other reviews. I have never experienced anything quite like it! Ordered a 3 piece bedroom set of which 2 items were fine and a wardrobe had been sent as the incorrect …

TB
the bleach 9 months ago on Google
( 1 out of 5 )

Absolute awful customer service – Just been Told that “I” do not understand by one of your operatives because they could not answer a simple question that I asked three times – I asked to speak to a manager and was told by the agent that he …

JB
J B 9 months ago on Google
( 1 out of 5 )

I brought 6 dermabrasion sessions from Chase Beauty via Groupon. Lucy at Chase Beauty did only one session and said that she is having to close down her business and cannot give me any more sessions. However she has asked Groupon to give me full refund. When I contacted Groupon, they refused to give me any refund. Total waste of money!!

MS
ML S 9 months ago on Google
( 1 out of 5 )

Still waiting for my refund of an event that got cancelled because of Covid 19. (NOT MY FAULT). Absolutely terrible customer service. Do not buy anything from these people. Customer Service have no clue what they are talking about. Very stressful dealing with them. Taking my case to small claims court

LM
lisa morgan 9 months ago on Google
( 1 out of 5 )

Very bad experience with money being taken twice for tickets. i ordered two and seemed to pay and get 4. Called immediately after being on the phone for 30 mins in the Philippines. they were very polite but no idea how to deal with my …

YE
Younes El Ghazi 9 months ago on Google
( 1 out of 5 )

I got this an IMAC through Groupon that I barely ever used for over a year ago as it is never worked properly. I contacted the seller last year to fix it . I had to pay for it to be sent to be repaired. the seller sent it back (Supposedly …

WD
Wem Dave 9 months ago on Google
( 1 out of 5 )

Purchased a mattress off Groupon it came with marks badly packed and smelling of mould. I complained and was told as a GOOD WILL GESTURE they would give me a discount on next order. Of £46 please do not trust these people

SO
Soulgirl of walthamstow 9 months ago on Google
( 1 out of 5 )

I wanted to see if I could get a deal on teeth whitening on groupon however the low star rating prompted me to read the reviews. groupon: it seems that its all gone ‘pete tong’ over the last 3 months or so – you really need to address your …

LA
Lesley Ann Pearce 9 months ago on Google
( 1 out of 5 )

Well, absolutely disgusted with Groupon! they delivery the wrong product knowing they will not exchange to the correct product as they have no more in stock. so instead of declining the purchase they took my money, delivered the wrong …

DW
Daisy Wan 9 months ago on Google
( 1 out of 5 )

Dont bother buying any of their massage treatments. They are really good at picking the worse weakest therapist possible! I can give a better treatment without the qualifications (if they have any) for free. I do not think anyone should pay …

MP
Mini parts 9 months ago on Google
( 1 out of 5 )

Definitely the worst costumer service I ever seen.
Chatting with this people with no brains that fallow the book and don’t solve anything, when what is need is just a click, this people should be in Tesco …

PT
Patt Trigg 9 months ago on Google
( 1 out of 5 )

APPALLING!
No phone contact … so
Tried chatroom 3 times in all re no delivery 2 wks after order – cut me off …

NK
Nada Khalifa 9 months ago on Google
( 1 out of 5 )

Groupon uk , It’s really bad at solving problems, refunds, everyone just show up that he will help and suddenly no one answers you. …

RD
Razvan D. 9 months ago on Google
( 1 out of 5 )

GROUPON is unscrupulousness for business dealers. I made my campaign and after i finish, appeared a message saying the prices may be moved lower to attract more clients … they don’t care you pay rent or what effort you put into your work …

PC
Paul Connor 9 months ago on Google
( 1 out of 5 )

Infuriating lack of interest and embarrassing customer service relations, talked to three different people, each gave a conflicting lie about why I did not receive my voucher, was promised a refund and £5 compensation. Had to contact the …

MF
M F 9 months ago on Google
( 2 out of 5 )

Customer service was fine, product listing is shambolic. 12 different shades of OPI nail polish and you will get 6 random ones? If this is what discounted shopping is about I’d rather pay full price.

MR
Martine Rigelsford 9 months ago on Google
( 1 out of 5 )

Chose sofa. Paid the money. Still waiting after 2 months. Can not get past customer support who are absolutely useless. They just say that management will have to make decision. Can’t get answers. Can’t get sofa. Can’t get refund. Stalemate. Going to trading standards

JM
James Mensah 9 months ago on Google
( 1 out of 5 )

WARNING TO ALL CONSIDERING JOINING AS A MERCHANT!!

If I could give 0 stars i would. This company is the worst experience ever. …

MC
Marlene Carr 9 months ago on Google
( 5 out of 5 )

I’ve been using Groupon for the last 4 years and I have had all good experiences. The merchants have honored the deals and I get a refund when it’s necessary. It’s my go to website for discounts.

MM
Me ME 9 months ago on Google
( 1 out of 5 )

DREADFUL – no customer service!!!!!! Bought 3 Cafe Rouge vouchers. Cafe Rouge then refuse to take them – now response from this so called Company after 4 attempts. AVOID. Only gave one star as no chance to give no …

TL
Taylor London 9 months ago on Google
( 1 out of 5 )

They are the devil. Never do business with them. They caused me so many problems after my business ran a promo through Groupon. It made me so turned off that I would not buy their vouchers either. Very bad company who do not care about client relations. They are extremely aggressive, unprofessional and callous.

CM
Charlene Mastwizva 9 months ago on Google
( 1 out of 5 )

Worst service of my life, do not buy from them please. They partner with very questionable merchants, who don’t deliver goods and steal your money. Please please spare yourself the hastle and DO NOT ORDER NO MATTER HOW GOOD THE DEAL SEEMS!

TC
Tony Carberry 9 months ago on Google
( 1 out of 5 )

Awful customer service been waiting for 3 weeks for them to collect damaged furniture and won’t refund until they have the items back. Awful company avoid like the plague

A
Annemarie 9 months ago on Google
( 1 out of 5 )

How do you illicit any reply from Groupon?

KM
Kathleen Meads 9 months ago on Google
( 5 out of 5 )

Recently returned an item that wasn’t what I expected….Excellent Customer Service….even sent a link for me to print Return Label….Refunded in full….never had a problem with customer service….

DK
Damaris Kariuki 9 months ago on Google
( 1 out of 5 )

Absolutely awful. I purchased a piece of furniture which was damaged, I tried getting the issue resolved but the agent kept telling me that this wasn’t their fault but was rather the suppliers fault. They asked me to contact the supplier as …

JR
John Richardson 9 months ago on Google
( 1 out of 5 )

complete shower of rubbish. hate the mass advertising and spam emails. hate the amount of unnecessary adverts on the app. £29 meal for 2 but its 300 miles away. click on a link for a MOT but it takes you to horse riding in scotland. and if …

JS
Jennifer Sutherland 9 months ago on Google
( 1 out of 5 )

WILL NEVER USE AGAIN.
Two months on and I’m still trying to get a resolution to my complaint. I’m now receiving exact copies of emails with promises of management looking into the problem (twice) and nothing forth coming. Disgusted with their lack of customer service.

DD
Danny Draper 9 months ago on Google
( 1 out of 5 )

Order not delivered. No return communication. keep getting fobbed off & told to wait. 20 days on, out of pocket & no goods!!
I’m sticking with Amazon, at least they do what they say they will.

WM
w morris 9 months ago on Google
( 1 out of 5 )

useless customer service. bank card fraud reported. After 5 days and 5 emails from the US – who ignore the serious issue I tried the online email. it failed. £ call centre staff + 2 supervisors, all unable to report banking fraud on …

AS
Andy Shipp 9 months ago on Google
( 1 out of 5 )

Waste of time. Sell things that are sold out. Not only did I have to contact them a month later to find that out, they refuse to refund you! Thank God I paid through PayPal, got my money back 2 months later because they would not reply to PayPal! Avoid like the plague!

DK
David K (daknight) 9 months ago on Google
( 1 out of 5 )

0 out of 10 for their products, egyptian cotton duvet set the fastenings fell off when it arrived, double bed unable to attach the headboard as not designed for decent quality matresses

BM
Brett Muff 9 months ago on Google
( 1 out of 5 )

This company is an absolute disgrace nothing but a rip off ordered present for my son 3rd Dec still not got it now sent refund to wrong card offered 5 pound gift card to spend on groupon …

AC
Allan Cousens 9 months ago on Google
( 2 out of 5 )

The story of my last 15 months of dealing with Groupon.
In December 2016 my account, along with many others, was hacked and items were fraudulently bought using it; however, all the money that went from my bank …

AS
A St 9 months ago on Google
( 1 out of 5 )

Absolutely F****** awful company. Awful customer service, they cut you off chat and put the phone down on you! W****** the lot of them. I’m not sorry about my language as they deserve it

LB
Laura Blunt 9 months ago on Google
( 1 out of 5 )

I have had fraudulently activity on my Groupon account assured that within the next five days I would get a reply and the matter resolved, seven days later no one has called or emailed. I would see this a one off if i hadn’t been waiting …

LJ
Lorna Jones 9 months ago on Google
( 4 out of 5 )

I have never had a problem with Groupon except for this time. I ordered a Rug almost 6 weeks ago and it has still not been arrived.

AP
Anna Paul 9 months ago on Google
( 5 out of 5 )

I am shocked at reviews on here have always had great customer service from groupon no complaints and have used them for many years

MA
Maryam A. Ahmed 9 months ago on Google
( 1 out of 5 )

I would give it ZERO stars. The people you talk to on the phone are so clueless! I received a damaged item and i talked to 4 different people about returning it and they all said different things! What kind of company is that. Where the employees have no supervision or accountability for their BS.

NL
Norani Lucas 9 months ago on Google
( 5 out of 5 )

I went to Makiko’s sushi class with my son last Saturday 8th June and we had such fun and enjoyed our class. Makiko is an excellent and very passionate sushi expert ! She executes the class with much humour and fun making it easy and …

DM
Duncan Morris 9 months ago on Google
( 1 out of 5 )

Awful experience!! Worst customer service I’ve ever encountered. I would use with caution, still trying to get a refund on a scam deal!

GF
Gareth Fitzpatrick 9 months ago on Google
( 1 out of 5 )

Disgusting disgraceful company , absolutely NEVER NEVER again , can’t get refund back for over €200 when THEIR partner company let me down DO NOT BUY ANYTHING FROM THEM

GW
Gary Waddington 9 months ago on Google
( 1 out of 5 )

My first order with Groupon went reasonably well, the second order is proving to be an exercise in frustration, with some of the most unhelpful customer service staff I’ve ever encountered. …

AR
Alison Rennie 9 months ago on Google
( 1 out of 5 )

Shocking customer service, there advisor lied to me, was rude, asked me 5 times what my concern was and she still didn’t understand, was really unhelpful and did not resolve my issue! Messages on Facebook were ignored and couldn’t speak to …

BL
Beatrice Live 9 months ago on Google
( 1 out of 5 )

It’s incredible that they are still open. I am wondering how I chose to shop again after 3 times of dissatisfaction. I am done with them, bye bye!

ST
sharon thompson 9 months ago on Google
( 5 out of 5 )

Very good company,got my teeth whitened with Knightsbridge Clinic,Belfast, very happy.. was good value and staff were friendly & professional.Will use Groupon again

RM
ron manigley 9 months ago on Google
( 1 out of 5 )

In September somebody spent £250.00 using my card through Groupon. They tell me that even though I can give them the date and the last 4 digits of my card no they cannot trace the transaction. If I could supply a transaction no. then they …

IK
Isaac Keteku 9 months ago on Google
( 1 out of 5 )

Ordered 2 sets of furniture 1 of the wardrobes was damaged, could they send replacement doors, no could they send a replacement wardrobe, no just build it and we will send s £25.00 voucher, had the same item in stock but as price had gone …

LR
Lyn Ross 9 months ago on Google
( 1 out of 5 )

This company is an absolute nightmare , do not use them, customer service is shocking. They have no idea what they are doing! Be warned .

SH
stuart Hall 9 months ago on Google
( 1 out of 5 )

awful customer service .after 10 days i was promised it was being delivered .Then at 3.29 pm i am told by the courier company that in fact the item was damaged by the courier company and that it was sent back to the supplier -no one contacted me waited in all day disgusting customer service.DONT ORDER FROM THIS COMPANY

TM
TONY MERCER 9 months ago on Google
( 1 out of 5 )

Very difficult if not impossible to contact group on regarding orders placed , payment failure on PayPal on one of my orders , could not get to anyone to rectify . …

AR
Ali Riza Arslan 9 months ago on Google
( 3 out of 5 )

Some really good offers.. but on the other side i think they specifically choose really really dumb people for customer service who just copy paste responses from a really really bad template… better to waste money than time contacting customer support

CD
Christine Dayton 9 months ago on Google
( 1 out of 5 )

Pressed 1 for customer services, who then hung up, twice. Brought 3 Groupons for canvas prints and photos only to find out that you can’t do them via your mobile. Sent an email asking for a refund or credit only to be told I have to contact …

SD
Sisi Doneva 9 months ago on Google
( 1 out of 5 )

So Grupon’s new policy is for you to chase the scamming merchant for a confirmation that you have not received the service or they will not refund. Very safe this platform indeed. 🙁 Their online chat people also refuse to read everything …

DF
Debbie Finch 9 months ago on Google
( 1 out of 5 )

I am disabled and sleeping on a mattress on the floor because the £280 bed I ordered on 7th June 16 had a duplicate tracking number and is no longer in stock. Having finally managed to find a phone number I was told to wait 10 days for an …

SC
Stevie Cordina-Wilson 9 months ago on Google
( 4 out of 5 )

Everything I’ve ordered previously has come within the timescale and I’ve been very pleased, I bought an Emoji bracelet, when it hadn’t arrived the day after the expected delivery time I got in touch via ‘live chat’ and was cut off both …

LW
Lynda Wood 9 months ago on Google
( 1 out of 5 )

absolutely disgusted bought a watch and paid to have it sent back still not had a refund and when l contacted groupon they said nothing to do with them as they were selling for a third party.I am a pensioner and cannot afford to lose money.

CJ
Colin Johnson 9 months ago on Google
( 1 out of 5 )

Poor customer service.

We have used groupon for some time, mostly the other half. …

MT
M T 9 months ago on Google
( 1 out of 5 )

I purchased 2 temporary gym memberships but there was a fault on their website which was acknowledged with a message so my purchases did not appear. I kept e-mailing the company describing the problem in simplistic detail but every time i …

LS
Laura Spiers 9 months ago on Google
( 1 out of 5 )

Just the worst customer service I have ever had the misfortune to encounter. I ordered a bed through them on 23rd July. It’s now 7th September and I have no bed and no refund. Just awful.

MD
Mark Delph 9 months ago on Google
( 4 out of 5 )

Groupon’s European headquarters office is located in Aldgate Tower, a modern, renovated facility in London’s East End. The office is spread over three floors and is home to over 500 employees. …

SM
Sukanya Mc Carthy 9 months ago on Google
( 1 out of 5 )

I Oder so many things in Groupon I thought is ok it! It wasn’t ok I Oder Michael Kors Ladies on 19th Apr!! And wine 12 Bottles of Spanish Tempranillo Rioja still don’t get it!!! …

C
Coma 9 months ago on Google
( 1 out of 5 )

GROUPON GETS REALLY BAD DEALS STOP USING THIS FOR LOTTO TICKET S THEY JUST TOOK 160 QUID FROM ME WITHOUT ME KNOWING FOR TICKETS I DIDNT EVEN CHOSE NUMBER / GROUPON DOES NOT CHECK BAD COMPANIES , ITS A SHAM ALL ROUND

MG
Maxine Gibson 9 months ago on Google
( 1 out of 5 )

Absolutely disgusting customer service if you can call it that. Shut yourself diwn groupon

AE
Asier Erice 9 months ago on Google
( 1 out of 5 )

Awful customer service and awful experience. I had to pay twice for a booking and they refuse to refund me. DISGUSTING!

RT
Rod Temple 9 months ago on Google
( 1 out of 5 )

Ordered pack of 6 lynx deodorant @ 14.75 plus postage and I have been charged 70 odd quid
Why is it online companies are virtually impossible to contact
Unless I get an email contact I will never use them again…shape up

IC
Ionut Cracanel 9 months ago on Google
( 1 out of 5 )

Waste of time, they lost my parcel, no customer service on phone(probably they are afraid) and no help with chat….worse company I deal with

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