Total Reviews 70

Average reviews from all platforms

Average Rating 4.0

Average reviews from all platforms

  • 5.0
    50
  • 4.0
    1
  • 3.0
    1
  • 2.0
    2
  • 1.0
    16
Volvo: Parks (Ayr) Limited reviews breakdown:
Google
4.0
70

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70 Volvo: Parks (Ayr) Limited reviews on Google

RK
Ross K 9 months ago on Google
( 5 out of 5 )

Great service / customer care from the team at Parks Volvo – Ayr. Have not purchased a vehicle from Parks before but would highly recommend. Dealt with Stuart who had great product knowledge, no pressure to buy and clearly passionate …

IA
I A 9 months ago on Google
( 5 out of 5 )

Just purchased a Volvo from Parks, Ayr and was very impressed from the start. Made an enquiry on the Volvo UK website but the person on the chat couldn’t answer my questions so asked the Ayr branch to contact me. We dealt with John from …

DT
Derek Travers 9 months ago on Google
( 5 out of 5 )

Popped in today to Parks Volvo Ayr to discuss my options of a part exchange on a new Volvo with Sales Manager Jordon Bryce. I was very impressed with the level of detail Jordon went into on all aspects of the purchase process. Thank-you!

KM
Karzan Mawlwd 9 months ago on Google
( 5 out of 5 )

Dealt with Stuart he is such a super person to deal with and very knowledgeable about Volvo I have to say he was such a pleasure to deal with

JC
James Cook 9 months ago on Google
( 5 out of 5 )

Excellent attention and service from Norma and the service team at Parks Volvo . Everyone so friendly kayleigh and Lizzie are lovely . Got a chance to speak with the technician that worked on my car . Definently go back well done

ZH
Zoe Harris 9 months ago on Google
( 5 out of 5 )

Jordan couldn’t have been anymore helpful in sorting my new car. Very professional and gave us a warm welcome. We travelled 7 hours to go to the garage and we were even picked up at the train station by James which was so helpful with having two kids, car seats etc. Can’t thank you’s enough.

JM
Jill Macdonald 9 months ago on Google
( 5 out of 5 )

Having just had my car in for a service and it’s first MOT I find myself compelled to post a review here as I am aware that the company reviews that I have filled in previously are not for public consumption. …

TW
Tom Wilson 9 months ago on Google
( 5 out of 5 )

Robert Telford looked after all our needs when picking up our car. Kept us well informed from the the day of ordering the car right through to collection on the day. First Class Service.

KK
Kirstin Keenan 9 months ago on Google
( 1 out of 5 )

After a bad experience last year we thought we would try again and visited today. Wish we hadn’t have bothered. The salesman’s attitude and the way he looked us up and down was terrible. We will definitely never be back.

AY
Allan Young 9 months ago on Google
( 5 out of 5 )

First class service. Our 3rd Volvo from Parks Ayr now, will be our first choice when the time comes to replace this one. Jordan and team are very professional and knowledgeable.

JD
john davidson 9 months ago on Google
( 5 out of 5 )

One of the best places I deliver spares to staff very helpful

ES
Elaine Stevenson 9 months ago on Google
( 1 out of 5 )

I have just returned from Park’s Volvo Ayr and to say I was appalled by the customer service is a huge understatement! On 31st January I phoned the garage to say my engine light was on. I live a 120 mile round trip away so between work …

GS
Gordon Smith 9 months ago on Google
( 2 out of 5 )

I have read other reviews, and it appears a pattern is developing. I Purchase my car in March this year and found the sales team helpful and attentive. After one month when I phoned for advice not so much. …

JJ
James James 9 months ago on Google
( 1 out of 5 )

Ordinarily I would be reluctant to post a Negative review, but after my recent experience at Parks Volvo Ayr, I have felt compelled to do so. …

MS
Michael Swithenbank 9 months ago on Google
( 1 out of 5 )

First of all reading other reviews on this site my experiences are not unusual.
To be brief we bought a new Volvo car back in March 2020 just as the covid struck . So very low mileage on the car that year . Came to first service March this …

GH
Gerry Houston 9 months ago on Google
( 1 out of 5 )

Had a problem with with my car. Called Parks Volvo to enquire about getting it booked in to sort the problem. I was informed that they could look at it in about a month. I was stunned and asked to speak to the service manager. Was told she …

AB
alan brown 9 months ago on Google
( 5 out of 5 )

First class service all round from Mark and John. From first contact through to driving out the showroom we felt we were in good hands. We were kept thoroughly informed throughout the process and absolutely love our new car. Thank you for everything and such an efficient, professional service.

KH
Kevin Hume 9 months ago on Google
( 1 out of 5 )

For a garage calling itself ‘Prestige’, the service certainly is not.

Staff couldn’t be more helpful until your credit card has been swiped. …

JM
J Mac 9 months ago on Google
( 5 out of 5 )

I got our volvos first service carried out here, and it was cheaper than my local glasgow dealership.
The car had a repair to be carried out and this was arranged without issue The …

DH
David Houston 9 months ago on Google
( 5 out of 5 )

Staff are very friendly and professional with their dealings with customers. Helpful and efficient. As a main Volvo dealer the charges are reasonable. My car was handled with care and professionalism. I would recommend this dealership.

BG
Ben Gillan 9 months ago on Google
( 5 out of 5 )

Jordan and his team were a great help from start to finish. Easy going and relaxed. Car prepared to a very high standard and couldn’t be more pleased with it.

CH
Colin Hanbidge 9 months ago on Google
( 5 out of 5 )

Service prices reasonable…. very quick service….car cleaned inside and out…full review of future work required and estimate of cost….five star

DH
Darren Hunt 9 months ago on Google
( 1 out of 5 )

Taken my Volvo V60 2019 in for a warranty clam, which was agreed by parks that it would be covered and needed to be rebooked to allow for part to be ordered. Did this and Parks no longer were wishing to change the part at fault and was told …

RN
Ruaridh Norton 9 months ago on Google
( 5 out of 5 )

I recently bought a Mercedes GLA from Parks Volvo Ayr.
From initial enquiry, they send over a video walkthough of the car. Upon visiting their site they were extremely helpful. Sales Exec John Glass went above and …

JB
James Bullock 9 months ago on Google
( 1 out of 5 )

I called to see what the availability was on the Volvo xc40 on mobility then on Friday Jordon called me to say that mobility was being back some xc40s and he would get back to me with prices but never herd so l called and one person took my number for the mobility person to call me back still waiting on the call

JS
John Screwdriver 9 months ago on Google
( 5 out of 5 )

Well I was let down by Taggerts of Glasgow for my annual service & MOT so gave Parks a try. And I cant complain my car was collected the night before its service I received a txt to say everything had gone well and passed 100% then got a …

IB
Ian Black 9 months ago on Google
( 1 out of 5 )

Where do you start? Sold a volvo v40 in September 2014 on a PCP with mileage allowance nowhere near that required. Assured this breach of mileage would not be an issue. Now in a financially bad situation. Also had my car in for a warranty …

RT
raymond thynne 9 months ago on Google
( 1 out of 5 )

Having posted a review about the car I bought 6 weeks developing an electric fault park asked us to contact them which we did still waiting for a reply maybe because they know we are waiting for green flag to take us home with a clutch problem. Had the car 7 weeks

GC
Gillian Clark 9 months ago on Google
( 5 out of 5 )

Brilliant service, very knowledgeable salesman about the products, could answer every question. Best experience out of 3 other local car dealerships we visited recently. Very happy with the deal and the car. Thanks

CM
Craig Macduff 9 months ago on Google
( 5 out of 5 )

My parents collected their new car from parks of Ayr this morning, I am absolutely delighted with the way they were treated, with dignity and respect along with a bunch of flowers for Mum and some keyrings presented to my Dad from Mr park …

RB
Rhona Black 9 months ago on Google
( 1 out of 5 )

Ordered a motability car , Volvo SC40 in January , due to COVID collected in July , wasn’t given a proper handover because of COVID , this I understood and accepted . My last car was an Audi Q3 which drove like a dream but the Volvo drove …

GH
Gareth Hughes 9 months ago on Google
( 5 out of 5 )

What can I say. I’m writing this as a person who didn’t buy a car. I put a deposit on a car then the funds fell through. From start to finish I felt supported, under no obligation or pressure, fully informed and felt as though the sales man …

LT
Lauran Tamer 9 months ago on Google
( 1 out of 5 )

Worst experience ever ,I seldom write reviews ,but I feel I need to This time .we have bought a Mercedes GLE for £29k sales man Callum ,manager Graeme will go the extra mile to cheat you ! I do not know where to start ,first they left the …

OG
Oliver Grieve 9 months ago on Google
( 1 out of 5 )

On behalf of my dad. Parks need to rewrite their own mission statement. You guys have not exceeded our expectations far from it!!. We have bought one of the Parks XC90 demonstrator vehicles year and has been away for over 12 weeks to fix …

AK
Alexander Kennedy 9 months ago on Google
( 5 out of 5 )

Fantastic service and bought a BMW for a really cheap price. Easiest buy ever.

PM
Paul Murphy 9 months ago on Google
( 5 out of 5 )

Very smooth and professional service by Jordan and his team. Would recommend.

DC
Derrick Clisham 9 months ago on Google
( 2 out of 5 )

In last week with a Adblue issue > back in next week with same issue !!. Would of though they would / could of offer practical advice on how to resolve this problem

JM
John Mcgaw 9 months ago on Google
( 1 out of 5 )

Had my car serviced by this dealership an 18 plate volvo s90 inscription pro told as was 2and service it be a major service and need my car for a wee while an hour later got call to say car was ready as I’ve only done 18,000 miles think …

RB
Robert Brown 9 months ago on Google
( 5 out of 5 )

Professional service throughout. Service on time as discussed. Pleasant, clean surroundings and lovely vehicles for sale .10 out of 10.

JB
JOHN BULLOCH 9 months ago on Google
( 3 out of 5 )

Went in for a service ,and they did an inspection,and said needed more work ,done

JM
James Mcgovern 9 months ago on Google
( 1 out of 5 )

Norma in service extremely rude

I
Iain 9 months ago on Google
( 5 out of 5 )

Absolutely fantastic service at all times, delighted with new car and deal, Iain was absolutely brilliant, a credit to Volvo

SW
susan wilson 9 months ago on Google
( 5 out of 5 )

Great fast service

PK
Philip Kelso 9 months ago on Google
( 4 out of 5 )

EXCELLENT SERVICE FROM YOUNG FEMALE RECEPTIONIST MADE TO FEEL WELCOME

JJ
John Jackson 9 months ago on Google
( 5 out of 5 )

Have dealt with this Company/Garage for a number of years and can highly recommend them for customer satisfaction

MB
Marele Brown 9 months ago on Google
( 5 out of 5 )

Excellent service from Chris, and Scott. Very professional , and courteous.

IF
Ian Farmer 9 months ago on Google
( 5 out of 5 )

Helpful staff and a cracking deal. Done all the work over the phone and picked up in less than a week

DM
David Mcclure 9 months ago on Google
( 5 out of 5 )

Excellent help and surprisingly good technical info from receptionists. They solved my problem in minutes

SW
sam warnock 9 months ago on Google
( 5 out of 5 )

Friendly and informative, my son loves his car thanks for your help.

JR
John Riggans 9 months ago on Google
( 5 out of 5 )

Outstanding service at Park’s, as always.

VM
Vincent McColgan 9 months ago on Google
( 5 out of 5 )

Staff was very friendly and courteous even better there was no hard sell

MG
Matthew Graham 9 months ago on Google
( 5 out of 5 )

Excellent service and a very friendly staff .

TK
Thomas Keddie 9 months ago on Google
( 5 out of 5 )

Good service

PH
Peter Hughes 9 months ago on Google
( 5 out of 5 )

Good Covid Controls in place, friendly staff.

RB
Robert Bain 9 months ago on Google
( 5 out of 5 )

Very well deslt with on a short visit.

TM
Tony Mcintyre 9 months ago on Google
( 5 out of 5 )

Good service friendly staff

AB
Al Bro 9 months ago on Google
( 5 out of 5 )

Had a great experience at Volvo Ayr.

SP
Suzanne Preston 9 months ago on Google
( 5 out of 5 )

Bought a really nice nearly new Volvo.

J
j 9 months ago on Google
( 5 out of 5 )

Friendly and polite gr8 service

WN
William Neal 9 months ago on Google
( 5 out of 5 )

First class efficient service from the start.

GW
Greg Watson 9 months ago on Google
( 5 out of 5 )

Very helpful staff and friendly

GR
geraldine robinson 9 months ago on Google
( 5 out of 5 )

Great service very helpful

VO
vince O’Hare 9 months ago on Google
( 5 out of 5 )

👍 …

PM
Paul Magee 9 months ago on Google
( 5 out of 5 )

In a word Excellent.

JM
Jean Marshall 9 months ago on Google
( 5 out of 5 )

Excellent service

DK
Douglas Kavanagh 9 months ago on Google
( 1 out of 5 )

Worst service ever

I
icebox 9 months ago on Google
( 5 out of 5 )

Nice cars and friendly

KW
Kenny Warnock 9 months ago on Google
( 5 out of 5 )

Great service

SD
Scott Davidson 9 months ago on Google
( 5 out of 5 )

Excellent

BM
Bożena Maria 9 months ago on Google
( 5 out of 5 )

Professional and very nice service … buying a car in this showroom … is pure pleasure … I recomme …

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