Volvo: Parks (Ayr) Limited reviews

Great service / customer care from the team at Parks Volvo – Ayr. Have not purchased a vehicle from Parks before but would highly recommend. Dealt with Stuart who had great product knowledge, no pressure to buy and clearly passionate …

Just purchased a Volvo from Parks, Ayr and was very impressed from the start. Made an enquiry on the Volvo UK website but the person on the chat couldn’t answer my questions so asked the Ayr branch to contact me. We dealt with John from …

Popped in today to Parks Volvo Ayr to discuss my options of a part exchange on a new Volvo with Sales Manager Jordon Bryce. I was very impressed with the level of detail Jordon went into on all aspects of the purchase process. Thank-you!

Dealt with Stuart he is such a super person to deal with and very knowledgeable about Volvo I have to say he was such a pleasure to deal with

Excellent attention and service from Norma and the service team at Parks Volvo . Everyone so friendly kayleigh and Lizzie are lovely . Got a chance to speak with the technician that worked on my car . Definently go back well done

Jordan couldn’t have been anymore helpful in sorting my new car. Very professional and gave us a warm welcome. We travelled 7 hours to go to the garage and we were even picked up at the train station by James which was so helpful with having two kids, car seats etc. Can’t thank you’s enough.

Having just had my car in for a service and it’s first MOT I find myself compelled to post a review here as I am aware that the company reviews that I have filled in previously are not for public consumption. …

Robert Telford looked after all our needs when picking up our car. Kept us well informed from the the day of ordering the car right through to collection on the day. First Class Service.

After a bad experience last year we thought we would try again and visited today. Wish we hadn’t have bothered. The salesman’s attitude and the way he looked us up and down was terrible. We will definitely never be back.

First class service. Our 3rd Volvo from Parks Ayr now, will be our first choice when the time comes to replace this one. Jordan and team are very professional and knowledgeable.

One of the best places I deliver spares to staff very helpful

I have just returned from Park’s Volvo Ayr and to say I was appalled by the customer service is a huge understatement! On 31st January I phoned the garage to say my engine light was on. I live a 120 mile round trip away so between work …

I have read other reviews, and it appears a pattern is developing. I Purchase my car in March this year and found the sales team helpful and attentive. After one month when I phoned for advice not so much. …

Ordinarily I would be reluctant to post a Negative review, but after my recent experience at Parks Volvo Ayr, I have felt compelled to do so. …

First of all reading other reviews on this site my experiences are not unusual.
To be brief we bought a new Volvo car back in March 2020 just as the covid struck . So very low mileage on the car that year . Came to first service March this …

Had a problem with with my car. Called Parks Volvo to enquire about getting it booked in to sort the problem. I was informed that they could look at it in about a month. I was stunned and asked to speak to the service manager. Was told she …

First class service all round from Mark and John. From first contact through to driving out the showroom we felt we were in good hands. We were kept thoroughly informed throughout the process and absolutely love our new car. Thank you for everything and such an efficient, professional service.

For a garage calling itself ‘Prestige’, the service certainly is not.

Staff couldn’t be more helpful until your credit card has been swiped. …

I got our volvos first service carried out here, and it was cheaper than my local glasgow dealership.
The car had a repair to be carried out and this was arranged without issue The …

Staff are very friendly and professional with their dealings with customers. Helpful and efficient. As a main Volvo dealer the charges are reasonable. My car was handled with care and professionalism. I would recommend this dealership.

Jordan and his team were a great help from start to finish. Easy going and relaxed. Car prepared to a very high standard and couldn’t be more pleased with it.

Service prices reasonable…. very quick service….car cleaned inside and out…full review of future work required and estimate of cost….five star

Taken my Volvo V60 2019 in for a warranty clam, which was agreed by parks that it would be covered and needed to be rebooked to allow for part to be ordered. Did this and Parks no longer were wishing to change the part at fault and was told …

I recently bought a Mercedes GLA from Parks Volvo Ayr.
From initial enquiry, they send over a video walkthough of the car. Upon visiting their site they were extremely helpful. Sales Exec John Glass went above and …

I called to see what the availability was on the Volvo xc40 on mobility then on Friday Jordon called me to say that mobility was being back some xc40s and he would get back to me with prices but never herd so l called and one person took my number for the mobility person to call me back still waiting on the call

Well I was let down by Taggerts of Glasgow for my annual service & MOT so gave Parks a try. And I cant complain my car was collected the night before its service I received a txt to say everything had gone well and passed 100% then got a …

Where do you start? Sold a volvo v40 in September 2014 on a PCP with mileage allowance nowhere near that required. Assured this breach of mileage would not be an issue. Now in a financially bad situation. Also had my car in for a warranty …

Having posted a review about the car I bought 6 weeks developing an electric fault park asked us to contact them which we did still waiting for a reply maybe because they know we are waiting for green flag to take us home with a clutch problem. Had the car 7 weeks

Brilliant service, very knowledgeable salesman about the products, could answer every question. Best experience out of 3 other local car dealerships we visited recently. Very happy with the deal and the car. Thanks

My parents collected their new car from parks of Ayr this morning, I am absolutely delighted with the way they were treated, with dignity and respect along with a bunch of flowers for Mum and some keyrings presented to my Dad from Mr park …

Ordered a motability car , Volvo SC40 in January , due to COVID collected in July , wasn’t given a proper handover because of COVID , this I understood and accepted . My last car was an Audi Q3 which drove like a dream but the Volvo drove …

What can I say. I’m writing this as a person who didn’t buy a car. I put a deposit on a car then the funds fell through. From start to finish I felt supported, under no obligation or pressure, fully informed and felt as though the sales man …

Worst experience ever ,I seldom write reviews ,but I feel I need to This time .we have bought a Mercedes GLE for £29k sales man Callum ,manager Graeme will go the extra mile to cheat you ! I do not know where to start ,first they left the …

On behalf of my dad. Parks need to rewrite their own mission statement. You guys have not exceeded our expectations far from it!!. We have bought one of the Parks XC90 demonstrator vehicles year and has been away for over 12 weeks to fix …

Fantastic service and bought a BMW for a really cheap price. Easiest buy ever.

Very smooth and professional service by Jordan and his team. Would recommend.

In last week with a Adblue issue > back in next week with same issue !!. Would of though they would / could of offer practical advice on how to resolve this problem

Had my car serviced by this dealership an 18 plate volvo s90 inscription pro told as was 2and service it be a major service and need my car for a wee while an hour later got call to say car was ready as I’ve only done 18,000 miles think …

Professional service throughout. Service on time as discussed. Pleasant, clean surroundings and lovely vehicles for sale .10 out of 10.

Went in for a service ,and they did an inspection,and said needed more work ,done

Norma in service extremely rude

Absolutely fantastic service at all times, delighted with new car and deal, Iain was absolutely brilliant, a credit to Volvo

Great fast service

EXCELLENT SERVICE FROM YOUNG FEMALE RECEPTIONIST MADE TO FEEL WELCOME

Have dealt with this Company/Garage for a number of years and can highly recommend them for customer satisfaction

Excellent service from Chris, and Scott. Very professional , and courteous.

Helpful staff and a cracking deal. Done all the work over the phone and picked up in less than a week

Excellent help and surprisingly good technical info from receptionists. They solved my problem in minutes

Friendly and informative, my son loves his car thanks for your help.

Outstanding service at Park’s, as always.

Staff was very friendly and courteous even better there was no hard sell

Excellent service and a very friendly staff .

Good service

Good Covid Controls in place, friendly staff.

Very well deslt with on a short visit.

Good service friendly staff

Had a great experience at Volvo Ayr.

Bought a really nice nearly new Volvo.

Friendly and polite gr8 service

First class efficient service from the start.

Very helpful staff and friendly

Great service very helpful

👍 …

In a word Excellent.

Excellent service

Worst service ever

Nice cars and friendly

Great service

Excellent

Professional and very nice service … buying a car in this showroom … is pure pleasure … I recomme …