CarGiant reviews

Good place to buy cars. Decent prices but have to wait quite a bit to be served as it can get very busy! Was able to give the car a test drive. Check collection time as we weren’t aware that they close collection at 5pm! So now have to come back tomorrow to collect the car.

Avoid like the plague, look at recent reviews. Its not worth coming here if you buy a car here with issues which is likely because they’ve proven they dont check cars. Check recent news. You are out of luck. Sold me a car with multiple body …

I’m shocked and disgusted at the way I was spoken to on my visit this weekend. I was treated appallingly on my visit to CarGiant. The worst customer service you can imagine. The “manager” Ali (wouldn’t give a last name) was disrespectful …

First things first if I could give 0 I’d most definitely would. Terrible company in kind words a company that scams innocent people. Went to visit car giant had a car in mind, this is where the problems began. Applied for finance on a …

Scam merchants, avoid at all costs. They advertise a car on Autotrader for a good proce, nothing even close a a bargain. I called them to confirm the price, they did. Made a trip there within 12 hrs of the phone call. Guess what, price …

Went here today with sole intention of purchasing and driving home in a car. My husband walked round in the rain, found the one he wanted and went back in to discuss payment. Sales guy suggested wrong pricing on the vehicle, provided a …

I purchased a BMW 2 Series Active Tourer and 7 days later there was a Drivetrain error on the dashboard. …

I was almost killed by Cargiant‘s Car just 1 day from purchasing the car!

Despite claiming to be “the World’s biggest used car dealer”, Cargiant is …

I am writing this review after have been disappointed numerous time by car gaint customer service and waited for long to see if that gets solved. Bought a Kia from Car Gaint and paid over 21k all money in one go. After the sale completed I …

Bit of a rushed process. They have an amazing range of cars you will definitely find something you like. Just disappointed that the car we bought there were some things not up to scratch on the inside we had to wait over an hour when we …

Very accommodating. Answered questions and provided a sharp service. The test drive could have been a bit longer. With such a big investment in a car you’d hope to get a real feel for it first but this is a minimal complaint as everything else was spot on. Thanks Constantine you were a great sales rep.

The Overall experience with Car Giant was Good, staff are welcoming and friendly, they give you space to make your decision, no pressure to buy anything. The whole process of buying a car with them, is very easy and painless, they talk you …

Fantastic car mart. Cars on sale like the sea. You simply can’t see the end of the park. …

Everyone is so helpful, I went in there with a budget and they accommodated for me so well that I was able to pick my car as soon as I saw my options. …

They have a great selection of cars and some very good salespeople (Danish), not pushing u to buy or overselling the cars. They have patience if you want to try several cars. I would have given 5 stars for my experience, but at the end of …

A large selection of cars. Nice and professional service. This is our second car from them and we are happy with the purchase. We recommend! Surely everyone will find something for themselves here

Great place to buy a car. The cars are clean and serviced well before they sell it to you. The staff are professional and very helpful. They help you find the right car for you and advise you on any questions you have clearly.

Avoid buying cars from this company. If they ask you to get Cover with Spectrum and you value your money DO NOT DO IT. They will take your money and will not get any repair done. Please do not do it it happened to me and many people I know. …

I purchased my first car from Cargiant, they have very nice sales team specially Tanvir who helped to make a good decision.

AVOID AVOID AVOID – NO SERVICE HISTORY – THEY RECORD YOUR SALES CONVERSATION WITHOUT TELLING YOU – PUSHY SALES TECHNIQUES – We visited Car Giant recently to view a 67 plate Ford Focus Estate. The car seemed in good condition and drove ok. …

I recently purchased a Volvo S90 from Cargiant – I dealt with Tanvir initially, and closed the sale with Pier. Both were so helpful and efficient, and ran through a detailed analysis of the car, its history and all available options in …

Crooks, stay clear.

These people are crooks and have been since they were the Great Trade Centre, …

Went to buy a family car, we test drove the same car twice (once me and once by my other half). When we decided we need to think bit more before the purchase. The sales representative got bit annoyed and passed a comment “I knew it you are …

Here I found a wide range of cars, mostly sourced from auctions. I viewed five cars and three had no history available, but list price was still relatively high considering condition of the vehicles. Lots of ex-fleet cars. Fine if you are …

Some good aspects of using Car Giant but make sure you get any issues from the test drive fixed before you pay them any cash. I wanted the brakes fixed on my chosen car as they were squeaking really bad on the test drive and the promised to …

Absolutely awful place, complete nightmare getting to.
The car in the pictures looked immaculate, along with the description sounded great. When we got there the car was in a right state, stains everywhere, scuffs …

I went in today to check out a mercedes a class they have good prices BIG range of cars it was so big we were there for hours. Once you give your licence you can view whatever car you like. Their customer service is on point they were …

The service I received at Car Giant during my recent visit was not up to the standards I had previously experienced. The level of customer service was lacking, and I was disappointed to find that the range of available cars was much less …

Visited with one of my friend with the intention to get something but faced disappointment because of the price hike. All makes and models looked out of budget when we saw the prices. Car giant should definitely work on the prices as we …

Amazing place!
I am very happy with the service, from start to end.
Every operative took their time to explain things and allowed me to view the car …

Bought two cars with them over the years and had no major issues. Had a minor issue with wheel alignment but was quickly sorted out with a partnered local garage. However do think it’s much more convenient to be able to get hold of multiple car keys for viewing instead of one-by-one which takes awful long time with long queues.

Brutal how this company treats customers. They have no decency to put some patrol in the car where customers are paying so much for a car. Even tho there is scratches they haven’t bothered to offer something little. Car Giant has got IT IS …

Bought a Nissan qashqai and during the MOT health check with Nissan they advised me that the car would fail and will need the fixes to be done. …

The company is awful.

Sales are lying about the car’s state. …

There are so many cars that are easy to find and which brand you are looking for and super big

Worst place to buy car. They will show you the moon that everything is covered and all that but later when fault arises they just don’t care and make you go to garages until you’re tired. …

They have a huge selection of cars here, so a great place to come if you are looking to narrow down your shortlist. …

Be very careful when viewing cars at Car giant. I viewed two BMWs which apparently have no crash history but upon closer inspection you can clearly see where they’ve been repaired. Even after pointing it out the people there still refused …

Had mixed feeling about the service and when I spoke to my partner she said she felt the same. This is the overall feeling of the service from the first assistant. And I went here with plans of buying a Mercedes benz. It also felt as if you …

Really nice service and allowed us to do a test drive 10min closing! Surprisingly good service – will come back because they also have loads of car options!

Special Thank you to Joe!!!

I recently bought a BMW 530e and on collection noticed that it had loud hissing …

Friendly customer service staff on phone …tells of what to expect when you physically visit the office. Surely a good place to consider when you are looking at good cars and excellent after sales service.

Great customer service from Bah.. honest, helpful answers and no pressure. It was very busy on Saturday afternoon.. but we managed to look at a few cars, test drive the one we like, get a reasonable part ex valuation and wrap up a purchase all within a couple of hours.

What a nightmare, I would give no stars if I could . Chose a car arranged to pick it up the following week,traded in our old car,it was all going too smoothly. It was too good to be true. Got in the car driving home on the motorway, about …

I have bought 5 cars from CarGiant over the period of 22 years.
Their customer service is very good including after sales care services.
My only complain is they offer extremally low prices on part exchange.

Best place to buy cars of any range or any brand with flexible payment options and easy access to loan

Very bad customer service paid Deposit for my car went all the way to collect the car when reached there, they sold car to someone else although I paid £99 to reserve the car. …

£99 to reserve a car got a reference number, they claimed I hadn’t paid it, and suggested I then pay again to reserve it, eh no, still going ahead, finance company called to say I hadnt paid a deposit, cargiant at no point while sorting £99 …

I have bought a car from them and it has several issues. They didn’t offer any support in investigating the issues, days after buying the vehicle. They don’t check the cars at all and you can end up buying an expensive car which needs a lot …

There website wouldn’t let me reset my password, so was unable to put a deposit to hold a car. When I got there the next day, it was sold a few hours before! When I told the sales team about my problems, they didn’t know how to solve the issue.

I can only give two stars.

I purchased a car from them which is just OK. …

Warning lights came on within 20 mins of leaving cargiant. I sorted these problems easily myself, but they obiously hadnt carried out any kind of pre inspection. …

I bought a car recently and the over all experience was 5 star.
Very friendly staff especially at sales.
Volvo cross country grey 17 plate
Price £13499.00

Lots of cars under a roof and open space. Convenient location. Ample customer parking. I think it would get super busy on weekends so better to visit in the morning or evenings. It really is a Giant!

Hi I am not happy with car giant service I just bought Range Rover car and I spent 32k on car . After billing they told me car will be redy after two hrs . I was went there after two hours they said car still not ready you have to wait more …

Too many cowboys working their with zero interest in customer services. Most of them don’t know nothing about cars trust me , if you ask them something they have no idea . People go and buy from this junk place can’t believe the way they …

Awful experience. Complete waste of a 3 hour drive. The majority of the cars are in such a poor condition. Massive scratches, flat tyres, poor body repairs. How anyone buys a car from here is beyond me. Would never come here again.

AVOID!! purchased a Peugeot 3008 and within 12 days the car would not turnover. Called the AA out and was told it’s not a battery problem and to get in touch with car giant. One of the Aftersales team advised to get the car towed to a …

Overall a positive experience and very keen to help when you arrive obviously this is a sales venue so you have to expect this. Communication could be better between teams and customer.

Purchased a lot of vehicles from CG however recently seen a few vehicles when I conducted mot checks on cars for sale had lots of safety advisories, most last service normally between 20/30k, service not what it used to be and prices in …

Terrible Experience.
In less than two weeks of purchasing a £12,000 2018 Ford Focus ST Line with 27,800 miles driven the car started showing major issues with the engine. Car Giant …

I bought Model 3 performace, great car, best prices. Special thanks to Irfan Khawaja the salesman for brilliant and transparet sales, giving us some great discount and looking after us professionally.

Non compliant after sale beware of this company never look after customer they become a liability after purchase. Sold faulty car to me on first day reported. They wanted me to do everything not taking care of anything at all. Customer …

Wide range of cars and the service was very good/ Went at a quieter time but attentive to needs and listened to what I was looking for and arranged the test drive. Not pushy on insurance as well

More like a cattle market than a car dealership. Bad experience overall, only giving 2 stars because the sales guy was pleasant. …

Good selection of cars. Good service, not too much upselling . Relatively quick. Though a bit confusing about pick up of vehicle.

If there would be 0 I would rate 0. I have been waiting for my deposit to be refunded over 1 month but they keep on giving me different email addresses to send my bank details. I have been waiting more than a month but still waiting for my …

Sold me an Audi with worn discs that were not Street legal. Tyres were cracked, worn and I was told they would be replaced (which according to Car Giant) means with older tyres not new ones. After sales agreed to remedy the brakes – how …

Complete scammers. We bought a car from them, which was evidently not checked at all. Gave us trouble with the engine in 4 months which we tried very hard to rectify under the “warranty” but did not manage to. …

This place is huge! They have basically every option of second hand car available! It can feel a bit intimidating but once you get someone to explain it all it’s quite easy! They push on the sales quite a bit, but that is to be expected. …

Amazing experience with a few selection of cars today and had an unbelievable experience with Constantin who led the whole process of buying a car and made it so seamless and easy. Very happy with my purchase today!

Disappointing experience. Made a fairly long journey up to collect a car I had reserved online. However on arrival, the car was in quite poor condition. Brake discs and callipers rusting and alloys scuffed in numerous places. No pictures on …

A very smooth and professional experience from start to finish. Constantin was extremely helpful and took the time to explain everything in detail. Highly recommended.

Very helpful staff. Answered all my questions. Gave me lots of cars to look at before deciding. And all done relatively quickly.

Arrived early, and plenty of Advisors on hand to start. Ramon helped us find our car and found him to be professional and courteous, an asset to the firm

I was there today just to view cars. But we didn’t buy one today. So, many selection cars. Good place to go and views cars.

I came to cargiant to buy a Jaguar I-pace. From when I start enter to cargiant all the people there very unprofessional they don’t know nothing about selling a car . They bring me the car outside , they didn’t let me test drive the car. The …

Another great purchase from Car Giant, transaction was seamless and was assisted by Danish who produced the car I wanted and I bought his first recommendation. Thank you.

First to state is we didn’t end up buying a car when we visited. However the service we received was polite and professional. Didn’t feel pushed into anything and felt at ease during the visit. …

Huge place that is well organized by types of cars. Things to note before you consider going:
1. Most of the areas are open and rainy day may not be the best. …