Warwick District council (Housing Association) reviews

The woman on option 1, then 4 (report new general repairs) is soooo rude and confrontational, why on earth have you guys given her a job answering the phones? Like really, amazing work. Haha ridiculous

I moved to Warwick DC area in March 2020… cannot fault this local authority in any way at all. Staff at all levels have been genuinely helpful and interested in my issues over the last two years and have sought to take ownership and …

WDC is racist. They have problem whit documents and counting how many peaple living in they properity ,
That is insaine they give a family 2 +3 a one bedroom flat and they say that is …

Just called general repairs about a communal stairway issue, woman was extremely rude. No interest in my complaint, no offer to help. I will do it myself and our the rubble into the street, then the council can act a bit faster. …

Be careful they are good at getting people into even more debt during this pandemic it’s set up for this reason they don’t care about losing family members during COVID and very poor at sending put communications via post. They are most …

After 3 years I’ve still not had the repair done, atrocious attitude in the phone this morning, reading reviews it seems that whoever spoke to me, spoke to these guys too. Ridiculous, honestly ridiculous. Get a job where you don’t have to deal with customers.

Extremely rude old lady in the ‘report new general repair’ line.

SCHOOL TRANSPORT…………WARNING TO EVERYONE WHO USE TRANSPORT FOR THEIR CHILDREN TO GET TO SCHOOL AND BACK AT SOME POINT YOU WILL BE OFFERED PUBLIC TRANSPORT OVER 12 week period They will not tell you the will withdraw the assistance …

A Warwick district council worker by the name of Paul Hughes trespassed onto my sisters family private property, where I currently live.
When I did not answer the front door. He climbed over piles of rubble (the house …

I’m a new tenant in a flat in Lillington and basically my bathroom sink is blocked has been blocked since I moved in two weeks ago the tap in the bath doesn’t work and water is leaking from the kitchen sink I can’t believe it

Do what the automatic system says, treat callers with respect. Do not ever speak to a human like you just did me. Rude!!! Disgrace …

Heartless and don’t care about anyone bar themselves! Housing won’t ring back about the death if my father and they have the cheek to invoice me for any arrears now! Won’t get in touch at all!

I have found members of the Planning Dept. to be friendly and generous with their time and advice. Not an easy job to get things done when NIMBYs, sitting in their own homes, keep objecting to planning applications and trying to deny others the same basic needs.

Possibly the worst council I’ve dealt with, the way they treat tenants is outrageous, the state of the properties I’ve had are abysmal at best and do nothing to correct mistakes but still demand full rent, they do nothing but use scare …

Due to cuts from government local councils can’t provide services expected from them , advice from them changes on who u talk to and they hide behind polatices no one takes responsibility for actions. They have lost the whole reason what their roll is !!! Don’t blame them it’s government !!!

When you need something dealing with or advice on an urgent matter do t expect a swift response se or a straight answer! Nut when the cou coil wants something off you they are on you like lightening!

Impossible to login to council account. Keeps telling me that it doesn’t recognize my user name. Lets you create the account but not to login to it afterwards. What a ridiculous website they are running.

Super nice and useful people, we had all the information we needed and received letters a couple of days ago with everything as agreed. Super efficient!

Parking department act like they are making me a favour to take my money for season pass at covent garden parking .They are useless. I wish I could choose to park somewhere else close to home…

I went in the council once and no problems. Nice staff.In that time I went there in order to change the residents names.

Hopeless one way system in place seems designed to discourage any access or trade

Everything they touch turns to – – – –