Muir Group Housing Association Limited reviews

Been in a Muir property for over 7 years now. We have only had one issue over this time which was mostly the result of an external contractor for fencing which was resolved. Muir have online reporting for repairs which is really helpful.

Ive found them to be pretty good and honest.

I understand people have problems with muir housing. We have work men come out and haven’t had a clue but all in all muir housing have been reliable anough to us.They sort the issue out 95% of the time with out issue.

2wks ago an electrician from Muir came to fix my outside security light, he replaced it with a new one, 2wks later…..its still not working 😕 I had to call back to book another repair to have it fixed but I have to wait another 2wks!!! …

If I could give zero stars I rang Muir on the 29 October, requesting an emergency plumber,as the upstairs toilet had developed a leak which was now coming through the dining room ceiling.I was informed that there was no emergency …

Over year still chasing my housing offer to speak too made numerous call am still awaiting for to contact get intouch . Shocking 🙄 …

Shocking!! Had multiple complaints raised , 2 years on and still waiting for new windows as the drafts are rediculous and was promised new windows when I moved in , still waiting for everything. If I could give 0 stars I would

Useless. Had a kitchen flood 8 years ago, still waiting for the base units to be replaced as they are rotten. Heavy problems with mould in the bathroom, both bedrooms and kitchen, (the caretaker says it’s condensation – didn’t know …

We have just moved in to one of their properties. Staff were extremely friendly and helpful. They have gone the extra mile for my family and I. They have given us the opportunity to have a fresh start. I can’t thank them enough

Every time there a problem with the house it take them agos to fix it and it a bodged job. Got mold in bedrooms but got fobed off sayin it condensation . Had the boiler serviced months ago and last week national grid came out because we …

well ilive on packhorse close lostock gralam i live next door to emily barrow shes partying all the time when you conplaint you get your windows put though housing manger informed

What a joke Housing these people really are, 3 months for basic repairs to be carried out All because they contract out to a mickey Mouse Cowboy builder, A housing officer you can never get hold of, Worse thing that happened to me and my family moving to Muir Group. AVOID AT ALL COST’S

Disgraceful, have 3 young children under the age of 5 and my hot water or heating isn’t working they wont come out and fix it as they dont see it as a emergency bare in mind it is winter and 2 weeks before Christmas !!! i am absolutely disgusted by this i will be taking this matter further !!

Very helpful. Nice images along with financial advice if required. Benefits. Medical problems. Really good site.

Well, it’s a great place to work with really wonderful people. They really care and so must be great to live in their properties.

If I could give a zero star, I would. AVOID AT ALL COSTS.

Great landlords, not perfect but definitely working well towards service improvements. Can’t fault the flat I’m in.

Horrible people won’t help waist of time

We uick at coming out to do jobs, however bodge jobs never really solve the repairs!

Disgusting company won’t help the disabled

Had a shared ownership property with these cowboys for 7 years. Wouldn’t recommend to anyone.

Great staff, very friendly and professional.

Super housing trust. I live in Ashton court in frodsham Cheshire

Had an interview for a job (unsuccessful) the receptionist was friendly

Kept passing the book on my checking for a property to rent

Good friendly professional experience.

Always deal with any prpblems

Muir are Anti-disabled

Very friendly staff.

Friendly, helpful service.

Useless

Nice..

Social housing.

Right on location …