Winchester District Probate Registry reviews

I have telephoned the Probate office at Winchester to be greeted with a recorded message stating they are not taking any telephone calls and can only be contacted by email. I have sent emails, but as yet not had a single response? I now …

They give a long email address with no time at all to write it down. The online portal does not work.

Currently waiting for the seller of a property to have her Grant of Probate application processed. It was submitted 11 weeks ago and the office aren’t providing any updates on applications. Wouldn’t mind the delay, but there is no communication with the office at all. Phone lines are closed and they don’t respond to emails.

Fantastic service for both Probate applications earlier this year and late 2019… I would imagine they are now inundated with work load and fighting the challenges of Covid too. I can’t thank them enough for the speed and compassion they have.

Appalling level of service from this office. Waited 12 weeks for probate certificate to find they’d spelled my surname correctly but not my mother. They’re the same for €¢§$ sake! So back it went. Then came back with wrong date of death! So …

No one answers the phone. I feel very worried that government departments give such an appalling level of service. If they are short of staff, which is their excuse, then hire some more! The MP for Winchester needs to get involved here.

An absolute joke, probate case submitted 12 weeks ago, still not been issued, when they say the maximum timeframe is up to 8 weeks. They are unable to provide any update to solicitor as to timescales either. It’s just a case of “how long is a piece of string” for when they will process it

Karen Corbett has been absolutely fantastic and I appreciate her understanding of our situation and proactive responses. …

Absolutely appalling service from this office. It’s a disgrace !!!!!!!!!!