Blacks Contact Infomation

Fantastic what a cool place to BUY GOOD merchandise for the out doors

Travelled across london to buy an osprey farpoint to find the doors locked at 7.25pm and 2 staff refusing to let another customer in and myself in, even though it clearly states 8.00 pm closing. Wont be using blacks again im affraid. Off back across london to catch my train…thanks

Staff are helpful but the store is understaffed. There were members on loan for other stores who clearly didn’t know the stock or layout and were of little use.

Bought my first hiking boots. One of the customers was a lovely lady who advised me what to look for. The staff were overall friendly but not very helpful despite I mentioned I need advice. …

Helpful staff but many products on the website are not available in store. Should definitely introduce a click and collect service, I couldn’t buy an item from the website because I had no safe place to receive it. I wish I could have had it sent to a blacks store then I could have bought the item I wanted

Awful customer
Service. I bought a bike on website and when the bike arrived the tires was completely different from the website. I was really disappointed i tried many times to get my problem solved but no success. Don’t recomend 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 …