Customer Service Number
Office
BMW Financial Services Selectapost 56 Sheffield S97 3GJ
Horrendous customer service … never again ..!!1. It has taken me 5 days to get a settlement quote. The My BMW Finance does not work the payments details they sent me eventually on email was incorrect .. Simply unbelievable
Interesting that BMW Financial services will not get involved with a BMW customer services issue, even though this issue is what persuaded me to return a BMW car after 2 1/2 years into a PCP agreement. I think they like to act separate when it suits, and all together when they sell you a car.
Had to write this review after reading the previous reviews and preparing myself for pain when i called them. I was expecting the worse but called them asking for a settlement figure, phone options were clear and easy to follow. a very …
Hi Steve, At the end of your agreement, you have the option to pay the optional final payment and keep your vehicle. You can of course refinance the amount left to pay and once all payments and fees have been made, you will own the vehicle. The best thing to do when you are near the end of your agreement is to contact our customer services team on 0370 50 50 123 (option 4) to discuss your agreement in detail as they will be best placed to make suitable suggestions for you. Many thanks Chloe @ BMW Group Financial Services
October 31st, 2023 at 10:58 am