bpha Limited FAQs
BPHA/Domovo , Are the staff truthful trusting and honest
You may close the case on me but it doesn't mean it's over, housing ombudsman now involved and further action being taken
Well done you! They think they are above the law!!
You would expect if you email the CEO of BPHA, that he at least responds that he got your email,
So why is this not the case.
Of course he wouldn't, it's bpha
How can the Head of Shared Ownership be allowed to refuse to do something , but emailing that they can't do what is asked due to Data Protection law
.so was it data protection or not.
Without any context I can't answer that, sorry.
why do i have to sign for a property before i can see the rooms and the size of the rooms i think you should alo people to veiw them before they sign for them not on the same day
so as a result of not taking the house i was offerd i am now at the back of que for a
disabilty place as i need a ground floor bedroom and wet room and a three bed place now been sleeping on sofa for months , now ao docprescribed painkillers , thank for nothing
OK it put me through too you when I ask a question, no worries bye
Our bins haven't been emptied yet and its the new year
2 months after an offer was made on a flat in one of your care facilities BPHA have still not completed the necessary paperwork and financial assessment of the buyer, who has now pulled out of the sale. Why?
Good morning Christine. Thank you for your question. So that the team can look into this for you, could you please contact us using one of the channels here: https://www.bpha.org.uk/contact-us/, thank you, Rebecca
I just tried to call and was told "not taking calls"
Tried live chant and the conversation ended before in began.
Who do I talk to about rent increase?
Hi Daniella,
I'm sorry you've had difficulty getting through on our phonelines. I have just been advised that the team are currently in a meeting but will be back around 11.45am. Please could you try again after that time.
Alternatively, you can try contacting us via WhatsApp, 01234 923233.
Thanks,
Anna
why is it we dont get a choice of housing , and not told the first one is the only one offered and you have to take it as you wont get another offer
Hello I agree that we should be giving a choice of what is on offer, I don't agree on take it our levit.
How do I apply to rent a property house
Hello Susanne. Thanks for your question.
If you're looking to rent a home as a general needs social resident, you'll need to apply with your local authority, to be put on there housing register. For example, if you live in Bedford Borough, you would apply here:
https://www.bedford.gov.uk/housing/housing-advice-options/applying-for-social-housing/
After that, you'll be assessed and referred to a housing provider like ourselves.
I hope that helps. Please feel free to ask any further questions you might have.
Best wishes,
Chris
How do I rent a garage?
Hello Maryse. Thanks for your interest in renting a garage from us. You can find information and apply online here: https://www.bpha.org.uk/find-a-home/rent-a-garage/ From there you can read up on available garage sites and follow our step-by-step application form. Hope that helps! If you do have any further questions, please get in touch. Best wishes, Chris
why cant i register with you i have been selected by the council for sheltered housing i really dont fit into that catagory i am fit and healthy aged 61 all i want is a home to live in
to cherish. many thanks, Barbara Montalbetti
Hello Barbara, thanks for your question.
If you've been selected for sheltered accommodation, you should be able to find and apply for one of our retirement living properties. Please do have a look at what we have to offer in those regards. They're thriving communities full of independent homes for residents aged 55+. https://www.bpha.org.uk/retirement-living/
However, if you feel that you don't fit into that category and would prefer a more conventional social property, you'd have to contact your local housing register provider again, who'd consider the application and check you eligibility.
I hope that helps. Don't hesitate to get in touch if you'd like to speak to someone and learn more. https://www.bpha.org.uk/contact-us/
Can someone explain the data protection law , in short.
The organisation holding your private details are not allowed to share that info in the public domain. They have a responsibility to protect that data from hacking and accidental leaking by members of their staff. I believe that only Customs and Excise and the police can ask and receive your details.
How can I swap my home as someone wanted swap n can They pay for the extra room etc I wanted swap with them
There are many sites online but if you already have someone to swap with if they are also with bpha it should be straightforward. If with another landlord both landlords will agree to the swap once they have checked you both out. Financial checks etc, to ensure you are a good tenant, rent paid on time etc.
Hi,
Me and my partner have been living at our current address for over 33 years. In all that time, the tenancy has been in my name.
How do we go about getting my partner put on the tenancy agreement?
Kind regards.!
Telephone BPHA make an appointment with your Housing official & discuss what exactly you wish to do, they'll help you with every step
What is the email for reporting repair ? I am trying to send pictures of my exterior .
Give them a call & they'll give you the email address
Can I buy the property that I live in
All depends on how long you've lived in the place & if you're not in arrears. Check out with BPHA
hello are we allowed to have animals in flats ? such as small dogs cats ?
No dog or cats allowed in flats unless you get promission from Bpha
How are BPHA still going? How have they not been on watchdog yet? They have so many poor reviews and their treatment of their customers is disgusting. Their service charges are criminal.
I am interested in how BPHA plans to move forward with energy efficiency in its properties, and so play its part in reducing carbon emissions and supporting those in fuel poverty.
My brother and sister have lived in the family home since birth safely mum passed away nov have pilgrims got the right to evict them even though they gave been paying the full rent
Can you pick the phone up please
Do u repair garden fences
What is the phone number for central heating repairs ?
If I have hole in the ground on my space from car park can You do this if my house is from BPHA?
why up till now there has been no reply to my registering of my bph registration
How does the bidding system work