Breakdown Assist Contact Infomation

Can only comment on the website signing up process, as only joined yesterday 25/12/2022. Very straightforward to do, even for a dinosaur as far as tech goes. Price is very important to me & the overall cost was very competitive compared to others.

I noticed I’d missed my renewal. I emailed and asked someone to contact. They did and offered to call me later as I didn’t have my bank card to hand. The lady I spoke to rang me back at the time she said she would. Perfect. Wish I’d got her name but very good customer service. Thank you

There are no words to describe how bad this company is – tried to fleece us for £175 even though we’re supposed to be covered for emergencies with them – disgraceful – go with a reputable company – do not trust these scammers.

I had been in an accident on the motorway. I called and had to wait 30 mins for the call to be answered. I was then asked to hold for 10 seconds, and 5 minutes later I got to speak to someone. Only to be told that we do not cover accidents …

I am still waiting for a reply to email sent 18/11/22 to sort out a complaint regarding non pick up at breakdown, when requested .Call staff refused to send help as I had no means to prove I had Insurance, which is not a requirement …

Emergency assist weren’t able to help me this time. Because I had already called them out once in March to my ‘home’ where a battery was fitted, (car wouldn’t start) meanwhile it had been recorded that I was towed to a named local …