Chelmsford City Council Contact Infomation

Sorry to hear that. You can either contact the team online via https://www.chelmsford.gov.uk/your-council/contacting-us/contact-us-online/contact-parking-online/contact-parking-fines/ or call 01245 606710

That would be up to the water company rather than the council, surely?

We haven't received the final guidance from the government from this, so we can't say yet. You will get it more quickly if you pay your Council Tax by Direct Debit, as we will already have your bank details. You can check here for updates: https://www.chelmsford.gov.uk/council-tax/government-announce-150-payment-to-support-with-rising-energy-costs/

Which festival are you referring to, please?

Yes, our Market Road toilets are open. (https://www.chelmsford.gov.uk/leisure-theatres-and-museums/visiting-chelmsford/public-toilets-in-chelmsford/) We can't speak for those run by others organisations though.

Hi Maria - the best way is to go on to our website here: https://www.chelmsford.gov.uk/benefits/housing-benefit/. It includes a calculator so you can check how much you would be entitled to, and details of how to apply.

Hi Lyn - thanks for your question. We don't have any distribution mechanism for this, but hopefully the Chelmsford CVS can help: https://chelmsfordcvs.org.uk/

For which service?

It very much depends on the property. You may want to apply for pre-application planning advice: https://www.chelmsford.gov.uk/planning-and-building-control/planning-permission-and-applications/request-planning-advice/

Hi Marion - you can get more information on that here: https://www.gov.uk/winter-fuel-payment

Hi Louaye - you can find out if you are eligible to join our housing register here: https://www.chelmsford.gov.uk/housing/housing-register/join-the-housing-register/

You can take them to the council building on Duke street and drop them in the box behind the desk

We're afraid that's not a service we offer directly. You may be able to get some support via Essex County Council's social care services (https://www.essex.gov.uk/get-help-at-home), or Age UK Essex (https://www.ageuk.org.uk/essex/our-services/home-help/).

You need permission from Essex County Council if you want a dropped kerb for vehicle access, but you may also need planning permission from us. You can find more details on our website: https://www.chelmsford.gov.uk/planning-and-building-control/planning-permission-and-applications/check-if-you-need-planning-permission/dropped-kerbs/

Yes - you can find out more about our large item collection service here: https://www.chelmsford.gov.uk/bins-and-recycling/special-collections/large-item-collections/

We don't own many garages - most belong to CHP. If you do rent a garage from us, you can store most thing in it. The main restrictions are around petrol and other flammable materials. This would be covered with you as part of your rental agreement.

Hi Judy - We don't issue bus passes. You will need to contact Essex County Council - details here: https://www.essexhighways.org/getting-around/bus/fares-and-bus-passes/concessionary-fares.aspx

That is the Valuation Office Agency, which is a government department, rather than a service offered by us. You can find their contact details here: https://www.gov.uk/government/organisations/valuation-office-agency