Clearscore FAQs
I do all email and password comes up cant find my email address yet if i try to Register a new account says my email is all ready in the system this been going on for months whats going on?????
You are asking the public via Google questions you must contact them direct. I gave up and went to a experian instead.
When trying to access my account I'm being told that my account has been locked for security reasons and to check my emails.
There is no message arriving in my emails I have tried several times.
Hi Delroy, what A BC says is exactly correct, good advice. Hope you get things sorted
They left a contact number but with a voice mail how stupid is that cant afford workers lol
Hi kidd, can I suggest using the dispute form on the ClearScore website? I'm sure they'll help you out.
there is an activity in my account, never had an account with a catalogue, how can I report this and have it removed?
You need to get a full report from experian or equifax for the details
Then you will see who it is logged against and you can disassotiate yourself from them
On My account you have a notification that i opened a Santander bank account. I HAVE NEVER EVER OPENED OR HAD A SANTANDER ACCOUNT PLEASE REMOVE THIS ITEM FROM MY ACCOUNT NOW
I would contact them directly, this is Google's public forum, not clearscore the company
Why can not get to sign in
This isn't ClearScore office, it's a public review platform, to share experiences with different companies. Be careful what personal information you place on here. Best of luck. P.s You can Google, ClearScore email/number & contact them directly
Is like someone is using my name on ClearScore as am not able to create my own account. What do I do as in 2014 I had reported to the police when I was defrauded.
The best place for a response is https://help.clearscore.com
Why has my credits score dropped 150+ points in one month? Nothing has changed I have no negative points, I'm using very little of my credit. Dispite the massive drop your app offers no reason why.
I think doit on purpose cause mine went down for no reason and i was using my cards paying up full amount
Had a free check and now cant log back in. Is this how they obtain your information and sell it on? Cant see why one should be locked out of own account. Hmmm.
Try the 'forgotten password' link
Y is it sayin my dob is not valid. Not good
They must check your date with your bank or other services.
You double check with those first.
why have you carried out 4 credit searches on Mrs Challis on 01/06/18 with equifax
Contact clearscore on their website. This is a public review site for us to share each other's views with products and services like your own. Be care not to write any personal details on here. Best of luck ??
Please can we have moose and Charlie back. We are missing them so much can you tell me what has happened to them they are great please bring them back the present clearscore adverts are so boring x
I think the whole management changed now.
The service experience is not like old days.
Why does my bank account say 0.00
Hello how do I change me address please
Thank you
Contact them directly. This is a public review site. Good luck
I registered but would not let me add previous surnames to get correct score
Their useless, change to experian I gave up after a year of trying to change me address
can any creditors see me make a clear score application
Clearscore are not one of the ' credit reference agencies ' that creditors use, when the public make an application for credit. In general I think they're more of a guide. Experian offer a free service.
Hi
I have just checked my report and I am still "connected" to my ex? We were separated in 2012 and divorced since 2013. How am I still "connected"??
Your asking the public via google questions. You would need to ask them via their contact page, (email only). Clear score are rubbish, change over to experian I gave up with clear score when my address didn't change after 2 years
Have tried to sign in I put in a new password comes back with do not recognise have now given up.
Hi John. Your asking a question via Google questions not direct with clear score.
Try their contact page (email only). I gave up and used experian new system.
hi am having alot of trouble trying to log in and setting my self up to clearscore and iy wont let me , can you help me please
Your using Google questions. It's asking the public not clear score direct. You will need tip use the contact page available on the clear score website
My score has dropped dramatically but there is no info as to why. Nothing changed or reported. Also my address shows incorrectly but it wint save the current address, it just keeps reverting to the old address. Any ideas why or what would cause this
Clearscore are NOT a credit reference agency. Lenders will not use clearscore to make lending decisions. Sign up to either experian or noddle as they are bothcredit reference agencies and provide a more accurate service.
Once you've paid off a loan or finance how long is it before it comes off your credit rating view??,
Or do I need to get intouch with the lenders..
Many thanks Angelo ...
Why is it so hard to contact Clearscore? Why with one minor, my score is so poor every thing else exemplary. Makes no sense. Scoring system poor no one seams to understand. A law unto themselves which impacts on everyone, with little accountability.
My address is not listed. I've had to use my neighbours address from the postcode address list. Why is there not an option to manually enter an address?
What is the point of using Clearscore when most of what you show is weeks out of date. When asked about this, you blame the Banks or anyone else.
If I have a ccj how can I find out which court is dealing with it
How can I do my clearscore on line
I request my report to print but I haven't be able to do it because is in this format (JSON). What can I do?