Countrywide Assured

Countrywide Assured average review score

Google
5.0
28
1023
5.0
1

Countrywide Assured recent reviews

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DL
David Lukey 1 month ago on 1023
( 1 out of 5 )

WARNING, PLEASE DO NOT DEAL WITH THIS COMPANY. This is because Countrywide Assured after paying them my monthly pension for over 35 years they told me a week before my retirement date that I had to transfer my pension to another company!!!!! It then took me 2 years and 22 letters to get Countrywide to put in enough transfer funding for me to be able to transfer my pension to another company and after that I then to sue them for 2 years of non payment of my pension!

JG
Jackie Goodwin 1 year ago on Google
( 1 out of 5 )

ON HOLD 30 MINUTES!!!!!! RUBBISH!

SA
Steve Ansell 1 year ago on Google
( 1 out of 5 )

Absolutely appalling customer service with different advice given about policy depending on who you speak to.

Countrywide Assured FAQs

We're sorry that this has happened and would like to help you get this resolved. We need some more detail to investigate so would be grateful if you could visit our website and either email or phone us. Thank you https://www.countrywideassured.co.uk/contact-us/

hi do you have to move a pension to withdraw cash from it ?
Are you the same as Countrywide Assured plc in Romford
Could you explain why customers are unable to get through via telephone and why you do not have a direct email address to contact you, instead of the ridiculous generic form that you never answer. WHERE IS MY LETTER YOU SHOULD HAVE SENT 2 WEEKS AGO
Why do you make the process of surrendering an endowment policy so difficult, including slow response, posting documents second class post and claiming documents already sent to you were not included with the other papers you confirmed receipt of?
Last updated

October 31st, 2023 at 10:58 am

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