Revolut FAQs
Why my account is locked? You wasted all my day and I am so annoyed with your communication system!
(Translated by Google) My account is blocked too! I just wanted to change the number and I didn't succeed!
(Original)
Si eu am contul blocat!am vrut doar sa schimb numarul si nu am reusit!
my account is blocked. they asked me documents and I supplied them at the same day and now I cannot reach them nor get a straight answer... why is it taking that long? can you please let me know when my account be reinstated?
My account has been blocked I tried to get everything sorted they keep asking me to get a pic of my myself with my ID card etc which I did like 6 times with 6 different people and I told them I'm getting married in 3 weeks and 2vweeks in and nothing still has been sorted, my partner had to ask her dad for help which I feel embarrassed about and this communication system is not working I have a week left to my wedding and still can't access my account, this has gone beyond a stupid, and also why can't they just have someone answer the phone like any other bank does and speak to customers in person instead of of sending our calls to a robot, I have 1 week till my wedding and if I can't access my account t till then, I'll start taking more actions then a message such as this
My account has been blocked for two weeks ! This is for a source of money check which has already been done in the past !! On the chat service it just says LOOKING FOR AGENT and nobody is answering ! This is disgraceful . I
Same issue here with me. Account blocked for last 4 days even after providing them required documents.
This is what am starting to think if am honest
Why my card is locked ? I have given all the details needed but it's still not unlocked. I need some money but I don't have access to my account.
For users give the access administrator only
Why has my account been blocked and your customer service is awful!! I simply just want to transfer funds to my bank account
Hi Amir.....I need my account unblocked first...!
My account is blocked due to a review. I was told it was active after sending documentation but it clearly is not. I am unable to pay my rent which is now late. I was told yesterday this problem had been escalated but no one is answering me now ????
What a rubbish bank I sent money to a friend through them and they have not paid if into his account
I have spent ages at my bank and on line trying to prove i sent it
Easier ways to exchange currency
has anyone solved with the blocked accounts?
No! It's a pyramid scheme. We all lost our money and they keep attracting people and money
What can you do when the chat function doesn't solve the issue and the customer service is inadequate?
Ask for a live person, in the chat
Very good app. Excellent communication.
You must be working for Revolut
how to unblock your account. it was blocked more than two months ago
Robot chat bots. The moment chat session starts immediately chat session will be closed saying we dint get response. We are human cannot respond in one second.
Why my account is blocked??
Because this is the questioning section for the local guides, not actual employees of the specific busyness
Can someone at revolut contact me as a metter of urgency. you have been holding my funds for a week and I have bills to pay.....
Shocking service
The question section on google maps is only for the local guides.. the company itself won.t see these messages!
Have a great day!
Can y have a contact number
(Translated by Google) A friend can't unlock their revolut bank account and their card is blocked they have money in their account and they can't withdraw it
(Original)
Znajomy nie mo?e odblokowa? konta w banku rewolut i ma kart? zablokowana ma pieni?dze na koncie i nie mo?e ich wybra?
Hi there! We're truly sorry to hear about your experience with us. If your friend struggles to access the chat, please advise them to contact us by sending an email to feedback[at]revolut.com with a brief explanation of the issue. Our agents will look into the issue as soon as possible!
How exactly can people chat, they don't even have chat option to their apps, they have been completely logged out. the chat option isn't available without logging to the app
I don't know wether I should trust or not . The negative comments are keep coming and those who give the 5star rating it seems like they all are bot or Maybe they have not experienced at all. I'm about to invest some money help me out here
Hi there! While we understand your concerns, we can assure you that we will always strive to provide the best service and support we can and that the steps we take will always be reasonable and in accordance with applicable regulations. If you are facing any issues, please raise them directly with our support team via in-app chat. You can access it by going to Profile -> "?" bubble -> scroll down to see "New chat" -> type "Live agent" to skip Rita and our team will gladly assist you further.
Hello! We're sorry to hear about this. Our support agents will be happy to look into it on the in-app chat. You can access it by going to Profile > ? > New chat and typing in "live agent" to skip Rita. If for some reason you struggle to access the chat, do not hesitate to send us an email to feedback[at]revolut.com with a brief explanation of the issue!
(Translated by Google) does revolut have no email address?
this is a catastrophe company Speeren don't pay the money out of cheek
(Original)
hat revolut keine email adresse?
das ist eine katastrofe firma speeren zahlen das geld nicht aus frechheit
Hello! Please contact us via the in-app chat and one of our colleagues will look into this for you. You can do so by going to the Profile section -> "?" bubble -> scroll down, click on "chat with us" -> type in "live agent". In case you struggle to access the chat, do not hesitate to send us an email to feedback[at]revolut.com with a brief explanation of the issue!
Brilliant app! Quick, useful, easy to use.
My account has been blocked for 7 days I have no access to my account it has been locked. I have been ignored from support chat, blocked on Revolut community, Facebook and Twitter. Im going travel today and no money !!!!! Can someone help me ?
Has someone find a solution this bank it's blocking customers account and holding their money I am not able to pay bills or use my salary due to this issue and chat support just ignore u someone has to help?
If I go to London office they will do something ?
(Translated by Google) Good morning I have a revolut account May 20 but I can't remember the password and code what should I do I would like my money back
(Original)
goiemorgen ik heb een revolut rekening 20 mei maar ik gaan de wachtwoordt en code niet meer herinneren wat moet doen ik wil graag mijn geld terug
How can we sole problem my app is also not working how to contact customer service
what is you r telephone number to solve query?
I need a phone number to connect with someone as my salary paid into account but i have no card yet????!? What is call centre number