As a charity, they are not fit for purpose. The communal heating charge has gone up 200%. They are making a substantial profit at our expense, and controlling when we have access to the heat that we are paying £48.48 a week for, for a small one bedroom flat. This has to be illegal.
Reported a crack in my ceiling in September 2021, said they would send someone out to check it. February 2022 someone came out and took photos. April 2023 water is coming through. They don’t even care about the well-being of their own …
Was told id have someone out yesterday due to a drainage problem which is sewage flooding my garden, had confirmation they’d come, and nothing!!, now have it worse this morning and been trying to report on the 24/7 emergency and got told I …