It’s not a good service at all.
Very unhelpful, staff not trained very well as you can get two different answers for a query and wait times on phones are a joke. Absolute rubbish. Great area let down by a very poorly ran council team!
Very unorganised. Giving out the wrong information, taking money without reason or notice, money that isn’t even owed. Taking forever to respond to anything. I have no confidence that our account is safe due to inconsistencies over the years. Some changes really need to happen here.
I’ve contacted Environmental Health regarding ongoing noise issues as my management company RMG have done nothing. I hope they will be able to help.