Fast and helpful customer service response
HAD ISSUES WITH MY ORDER – SWIFTLY RESOLVED AND HAD A REFUND PROCESSED IMMEDIATELY. …
I couldn’t attend a thrice re-arranged gig from 2020, didn’t have my tickets and they 1) answered my email in 5 mins 2) believed me and refunded them straight away and the cash hit my bank account the next day. Quality honest service. Completely unlike Ticketmaster!
I managed to delete the email with my order confirmation and link to download my tickets and only realised the day before the event.
I emailed at 8:16am explaining what I had done and at 9:10 I had a reply with …
Outstanding customer service. I had purchased tickets and needed to ammend my booking. I contacted the team via email, out of hours and they responded as soon as they opened the next morning and sorted everything for me – quickly, easily, no fuss. Friendly e mails too, not just automated, blanket answers. Thank you!!