Moonpig Contact Infomation

Simply Awful

All the stuff is top standards and is perfect in every way

Good 😉

Terrible attitude to customer satisfaction. When Moonpig dispatch late and therefore a birthday gift arrives late, all they offer is the postage charge back. After pushing they give a £5 credit note on a £40 order, a derisory offer for the embarrassment caused. And say that’s it. And they regularly dispatch late. I’m going elsewhere.

If you need a card within 4- 5 days then don’t bother. This company clearly have not enough staff to get through the orders. It used to be delivered within 2 days but now it’s 5. Not a great service for when someone forgets to buy a card and wants to rely on a card service

Beware. I received a gift mini rose bush in rather poor condition, small and not like the image on the website so I went on to the Moonpig chat, told that I was 197 in the queue but that wait times were no more than 20 mins. 40 mins later, …