My Parcel Delivery FAQs
Dont use them rubbish service they are good liars missed my delivery on the 24/11/2017 requestd for re delivery number of time sill haven't got my delivery
Stay away from them
Will never use their service
Going through the same thing right now.... dont think the delivery mam even knocked.
Lied about attempted delivery and premises unoccupied and lest no card either
DO NOT USE THEM they cost me a big deal
How did yoy resolve this as im having a similar thing happen with
Why move the depo all the way into the middle of nowhere? Its so hard to get to and the previous location was within a reasonable distance.
I'm sorry the depot is not in a convenient place for you to collect, you can arrange a delivery to a local post office to collect a parcel. I'm sorry it is difficult to please everyone with a depot location. Regards, Mick PFW
Is this the norm for Parcel force? This is what I am going through now and I am getting really worried.
Hi where my parcel two days you are no deliver whats your probalm you are every parcel let deliver
I am not part of their company but a former customer. Best advice I can give is you need to call or visit their office to sort it out.
This is a terrible company I advise no one to pay their customs charge if you do go and collect your parcel yourself I have called 5 times as they were meant to deliver on 4 occasions but failed to they lie saying they do not know what happened.
Parcelforce do not charge it is customs that charge
the Worst service EVER. I have paid for an Express service and I did not get my parcels and I have called twice and all they do is reschedule the delivery and take my number.The second time I called the had no idea about my parcel. Baisaclly Rubbish
This is the most useless company ever. Been waiting for collection now two days at my address and nobody has turned up. Don't waste your time and money. Will never use them again
My parcel is a day late and according to my postcode it should have gone to the Liverpool depot before delivery. Track my Parcel says its been in the Manchester Piccadilly depot over 24 hours now. Should I be concerned??
Absolute disgraceful service as usual. The christmas rush has finished and they still cannot deliver Next Day parcels next day. You have no excuse.
Waited in all day only to have them try to deliver it three doors down the street. They werent in so they got the card along with a card for a parcel they were expecting. not rocket science is it.
I was supposed to receive 3 parcels, however, only two of them delivered today, I am looking for the third one when will be delivered? and if any email add to get in touch please?
If they come from different warehouses you may get separate deliveries.
Someone else signed at my parcel and i've been at the flat that they said the let it and nobody has that name or nobody has signed anything or received from parcelforce.
It will be sorted by them so don't worry.
Hello, a package was sent to me from Iran and it was sent with your company. On April 13th, what should I do? Why should my package stay in customs? for what reason
Parcel force have no control over customs you need to contact them to find out why
When do you delivery my parcel please its to late.
I paid for customs mid Feb, parcel agreed delivery date on the Friday, it didn't arrive. Rang and asked where's the parcel? much apologies arranged for Monday, didn't arrive! Rang again sorry your parcel is in preston and it should be in Manchester!
how can pick up my parcel, the tracking system said I had a failed attempt on the delivery but within 10 seconds of the doorbell being rang, there was no delivery man at my doorstep. Additionally, the delivery man did't even call upon arrival
And parcelforce are using a kop out no fones carried...lying about attending addresses
Its disgusting work practice
Be straight with people WHO HAVE PAID,, YES PAID YOUR WAGES TO DELIVER A PRODUCT
Are parcel did not even come
How do I track my parcel
go on to parcelforce website click on to track my parcel if you hav the tracking no if you dont hav that then phone the 0800 hundred number you also get t his of the website too
Hi could you tell me when going to deliver item with tracking number tf4987045 which should be delivered 27 or 28 thank you
Why have on 2 occasions have I asked you to pick up my parcel for return yet on 2 occasion you have failed to COME!?!?!?! Yet you give NO set time to pick up!!!!
can i directly pick up my item from them. and if i can. do i need to pay the shipping fee.
This courier service is the worst in the UK, they are liars they say one time they will deliver and they don't arrive and lie and say they been and gone without even giving a card! They are not held accountable for anything they blame the drivers.
3 days keeping delivery failed. Unacceptable that the driver has never come to my address. No ring bell at all. I don't know what's going on. I live far away from the depot and i am disability so cant go there for pickup. what should i do?
Hi.. its been long time my parcel got stuck... can i know that it will b deliver to me.?
What is the phone number thanks