I’ve sent them my driving license details twice now, and I got another letter saying that they did not receive anything! The letter says urgent action is required and if I don’t respond I could get taken to court. I have responded!
Not even worthy of 1 star ! They never pick up the phone , I emailed them twice , no reply ! Sent my licence in in September, now December and no sign. In November due to start a new job, in desperation ordered a new licence from DVLA. Costing me £20 ! This service is not fit fir purpose, another Government waste of money RUBBISH