Parcelforce Worldwide FAQs
Do Not Trust this Company. They have not delivered my parcel. The driver has lied and said there was a delivery attempt. I have been in ALL DAY! Now it is IMPOSSIBLE to speak to somebody. Your incompetence is gouing to cost me alot of money!
Can I drop a parcel at the ParcelForce depot, at 24 Royal College Street NW1 0TH, during opening hours, if I print the label online, I might prefer to take there rather than a Post Office and would they give me a receipt?
If you ordered your service online you should have online receipt, if not they must give you receipt for sure.
How is your company still open with the high amount of customer dissatisfaction? Do you ever think about changing your name so you can avoid embarrassment?
Dear Frederick. Please let disagree with you on that. Every time i use Parcelforce i always receive exptenional good and reluable service.
If you require help with a delivery please contact us here https://www.parcelforce.com/contact-us. Regards, Mick PFW
Can I buy the postage at the parcel depot realise it may sound like a silly question!? Just not sure of they operate like a post office? I have the parcel already addressed.
Yes you can pay for a service at the depot. Regards, Mick PFW
Can I print label there? Free or with cost
If you take your parcel to the local depot they can arrange for the label to be put on your parcel and ship it for you. Regards, Joe PFW
Please where is parcel force depot in varese in Italy?
Hello, we're a UK based company so we only have depots within the UK. If a parcel has been posted from the UK to you using our service please contact us here > www.parcelforce.com/contact-us with your tracking number and we will try to help - Steve (PFW)
Hi,
I have a Mattress to return.
The seller has sent me a return label.
It could be returned either via Parcel Force or Royal mail.
How do I send this back via Parcel Force?.
do they collect this from my home?.
Do I have to pay for this.
You would need to discuss with the company you ordered the item from about there return policy if it is free, if you do want to arrange a service please visit www.parcelforce.com where there is also a live chat option. Regards, Mick PFW
Can someone please contact me as soon as possible please. A delivery was due to arrive today at my office, but I tracked it and it said it is out for delivery tomorrow and requires signature. Please can someone contact ASAP. The lines are useless
Got a message saying my delivery was being held at depot- any chance I can pick it up before Christmas as no delivery times have been given?
Thank you- it's all a bit stressful since it was sent to me ages ago but they held it in customs and then held it at the depot with very little information given to me or the sender ??
Are you able to park close by
Yes large car park on site and free too
Yes you can, you can arrange a service here http://www.parcelforce.com/price-finder. Regards, Mick PFW
Any branch in Denpasar Indonesia?
I'm sorry we only have branches/depots in the UK and Northern Ireland. If you are sending a parcel from Indonesia you would need to use a local courier. Regards, Mick PFW
How do I make a complaint?
This company have very bad customers service
Nearest underground station
Camden town or mornington crescent. Both are close.
Do you deliver to the house or somebody have to go to post office to collect it.
Normally to the house but some senders will offer you the choice.
Hi
It seems impossible to contact you by phone
I am the sender of a parcel you have going to Puregym and the tracking shows that you have problems with the address. The address is correct and you have delivered here previously.
(Translated by Google) I want to have the WhatsApp number of the CEO of this company so that they can solve my problem. Can anyone help me?
(Original)
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Do you have any driving positions availble? Thank you!
To send a parcel to Ghana how many days does take.