Parcelforce Worldwide average reviews all over the web

1.3
Total Reviews 80

Average reviews from all platforms

Average Rating 1.3

Average reviews from all platforms

  • 5.0
    6
  • 4.0
    0
  • 3.0
    1
  • 2.0
    1
  • 1.0
    72
Parcelforce Worldwide reviews breakdown:
Google
1.3
80

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80 Parcelforce Worldwide reviews on Google

JS
Jamie Swann 9 months ago on Google
( 1 out of 5 )

First I was told the address was incomplete, checked it and it was completely fine? Second time driver ‘attempted a delivery’. I was sat in the front room at the apparent attempted time. no attempted delivery card. Re-scheduled the delivery …

CY
Chloe YI 9 months ago on Google
( 1 out of 5 )

Awful drivers, they definitely need to get trained up. I never receive parcel from them unless I ring up, because no driver bother to find my house!! for the last 3 times, I had to re-arrange multiple times and still no driver bother to …

SM
Shareef Mohammed 9 months ago on Google
( 1 out of 5 )

delivery driver sent my parcel to the post office without knocking on my door or ringing the doorbell. Delivery note says date: 3/1, time: 13:25 (I was at my house at this time so would have answered the door). Dont see the point of going …

SR
Shaun Reeksting 9 months ago on Google
( 5 out of 5 )

Reasonably friendly gentleman at customer reception (follow signs), helped within 1 minute.

TJ
Tinoy Jameson 9 months ago on Google
( 1 out of 5 )

If I can give a zero star that would be better. Most waste service. At created a re delivery request. They marked as prepared for delivery and not marking as out of delivery. still after two working days. no change in status. Every day they adding the status as prepared for delivery.Even customer care call is not attending.

DT
Docker Thom 9 months ago on Google
( 1 out of 5 )

Dreadful. Customs charges paid on a Thursday, with promise of delivery on Friday. It’s now Tuesday, and only form of contact is automated phone line. I’m completely powerless. These people clearly have a deathwish on themselves – all I can hope for is a speedy fulfilment of that wish. They shouldn’t be in business any more.

LE
Lee Evans 9 months ago on Google
( 1 out of 5 )

Despite being told to leave with neighbour everytime they do say delivered no card left so what proof is there they even tried. This parcel was needed for a trip away but now have to delay trip to go to the depot to pick up the parcel. This lot make Yodel and Evri look competent.

AA
alistair atkinson 9 months ago on Google
( 1 out of 5 )

Terrible service. Other half was in specifically for the delivery. Just got a card in thr letter box. No I can’t get my item that I need for tonight. Absolute joke. Customer services are no use at all. Will be telling to shop about it, maybe they’ll use a different supplier in future

JM
John Moon 9 months ago on Google
( 1 out of 5 )

On numerous occasions I have been told my delivey has been attempted which I can prove is nothing more than a lie. We have a security gate and our camera records anyone trying to deliver. Despite this, I have no choice but to go to their …

CS
Cristina S 9 months ago on Google
( 1 out of 5 )

The level of ineptitude of warehouse staff is astounding and customer service representatives will consistently lie to you! If i could give 0 stars i would. I had a parcel that traveled with a private carrier from Romania to Exeter in …

MW
Michael Ware 9 months ago on Google
( 5 out of 5 )

We’ve been using Parcelforce for the last 6 months and I can honestly say that the staff are pleasant, polite and helpful and our parcels have been delivered within 2 days and in the condition (good) that we handed them over. We’ll done Parcelforce.

AR
Allen Rainford 9 months ago on Google
( 1 out of 5 )

Although the post code is our front door they still said could not find address. Then said attempted delivery. Out and out lie. Van never came to address checked cameras. Five phone calls over four days , still no delivery. Tracker now showing. Returned to sender. What a shameful effort.

PS
Patrycja Supernak 9 months ago on Google
( 1 out of 5 )

If I could give minus stars I would give minus 100! For 6 parcels which were supposed to be delivered to us we had to pick up 4!!! That’s really bad score! We live in Knowle not in middle of nowhere. Because of their absolute mess in …

LS
Luke Stone 9 months ago on Google
( 5 out of 5 )

Went there today after getting no help from anywhere else. A bloke named Nev was very helpful, even gave me some waterproof covers for the documents I need to stick to my returned parcel.

BS
Blake Skuse 9 months ago on Google
( 1 out of 5 )

Checked tracking information, says delivery attempted, as a business we were open all day.
Website days they will re attempt next day but did not.

AJ
Anna Johnstone 9 months ago on Google
( 1 out of 5 )

Driver didn’t attempt delivery before taking it back to the depot. This is not the first time this has happened to me. Awful courier service!

CJ
C J 9 months ago on Google
( 1 out of 5 )

Waited for my parcel, it did not turn up, just received an email saying they had attempted delivery and given me a card. No card was given to me and no delivery was attempted.

AJ
alex jones 9 months ago on Google
( 1 out of 5 )

Poor guy behind the counter is doing his best but let down by his IT. How is a depot supposed to work when you can’t rely on your logistics software? Get a grip parcelforce

T
Timm 9 months ago on Google
( 2 out of 5 )

Worst courier company! Don’t these people have a little pride in what they are doing? …

PM
Paul Mitchell 9 months ago on Google
( 1 out of 5 )

Gave my parcel to a neighbour 6 doors down from me.. didn’t leave a card to say where it was. I had to phone up a week later to find my parcel. Terrible service..

DH
david houghton 9 months ago on Google
( 1 out of 5 )

They give you a time slot, to allow you to book half a days holiday to wait in for them.
You can track them getting closer, and then never actually arrive. No note …

AO
Abi Osa 9 months ago on Google
( 1 out of 5 )

I am so disappointed at Parcel force. The goods (food items) which worth over £320 that was sent to me by my sister, from Germany to Bristol, landed safely in Bristol but parcel-force held it for 3days and refused to deliver to me. No phone …

W4
Wickiewoo 4125 9 months ago on Google
( 1 out of 5 )

Awful service!!!! Minus 5 stars!!!
You tried to deliver my parcel twice…you never left a calling card!!! Why? and the only reason I know is because I have cctv! Otherwise I would not even know …

RM
Raeanne manning 9 months ago on Google
( 1 out of 5 )

Absolutely terrible services that I am receiving from parcel force. It is almost like the delivery driver has taken the parcel and no one is doing anything about it. I have been told countless times this week that my parcel will be …

CR
Chris Rudge 9 months ago on Google
( 1 out of 5 )

Apparently couldn’t deliver parcel as no one was home, despite being present and working next to the front door all day. No failed delivery card, just a text. Driver obviously couldn’t be bothered and returned to depot. Absolutely useless service. USE ANYONE ELSE!

DH
Dawn Ham 9 months ago on Google
( 1 out of 5 )

Such a bad service from this firm.. A parcel i paid a fortune for postage from the US was meant to be delivered Monday, nothing, said on tracking they made an attempt! Tuesday so called tried again but couldnt locate address! Wednesday time …

MK
Mitchell Kitt 9 months ago on Google
( 1 out of 5 )

Literally the worst delivery service in the UK. They “attempted” to deliver twice, but never left a note or anything. They did not ring the doorbell or attempt to contact via phone or email, just lazy and didn’t bother trying to deliver. …

HA
Hamid Ammour 9 months ago on Google
( 1 out of 5 )

Worse service ever. no customer service at all.
This is appalling. They went to the wrong address 24h late. The parcel contains fresh goods like meat. Not only they were late to deliver but they delivered to …

JT
Jason Townsend 9 months ago on Google
( 1 out of 5 )

Appsolute shambles of a company turn up to depot .
With Id and receipt of perchance of item
And still won’t let you have your parcel

LP
Leon Pollard 9 months ago on Google
( 1 out of 5 )

First attempt driver apparently could not locate my address which is ludicrous as I live in an obvious property on a main road. Second attempt driver claimed to have tried to deliver and left a card but I was in all day and no card was …

HJ
Hollie Jayne Stanton 9 months ago on Google
( 1 out of 5 )

Waited in all day for no one to show up. No card nothing…
Unhelpful on the phone… complete joke

SM
Sarah Morrison 9 months ago on Google
( 1 out of 5 )

Fab driver but 48 hour delivery finally arrived 9 days later despite sorting redelivery after the parcel didn’t arrive at the location on the right day.

JM
James Marshall 9 months ago on Google
( 1 out of 5 )

Refusing to deliver my parcel for a week now, every day “out for deliver” then by 4pm it’s “returned to depot” no note through the door, no contact at all, its ridiculous, and funnily enough they don’t have a customer support number only a …

AC
Avradeep Chakrabarti 9 months ago on Google
( 3 out of 5 )

Quite a trek to get to if you aren’t local. V basic office but they are the only option for bulky items to send

TG
Trevor Glenton 9 months ago on Google
( 1 out of 5 )

The only delivery company that seems incapable of finding our address, even when I’ve entered extra delivery instructions via their app. Something is badly wrong with their systems or drivers if they can’t find an address that everyone else …

PT
Patryk Templin 9 months ago on Google
( 1 out of 5 )

My parcel suppouse be delivered 10th of july. Its 20th Today and still hasnt be delivered. There Was 2 attempts to deliver but on the card cant see even trucking number, so cant track my parcel. Horrible company to deal with, hopefully will not come across again.

PB
Pawel Bartnikowski 9 months ago on Google
( 1 out of 5 )

Parcel came all the way from Poland to Bristol (I live in W-S-M!) and someone decided that package is damaged and sent it back…No one ever seen package again!!! 😡😡😡 …

AH
Andrew Hughes 9 months ago on Google
( 5 out of 5 )

Quick cheerful service when picking up a parcel which I hadn’t been in to receive on 2 occasions. Very helpful and offered to help me get the parcel to my vehicle. The only thing which would have improved the experience was if the full address of the depot had been on the missed delivery card.

AB
Andrew Binnie 9 months ago on Google
( 1 out of 5 )

Completely incompetent service. Driver never left a card. Parcel has been sat in a depot for almost two weeks now. They don’t seem to be able to get there act together to redeliver my parcel. Many emails sent, every time their “really sorry …

AC
Ashley Chapman 9 months ago on Google
( 1 out of 5 )

Would give 0 stars if possible, absolutely terrible service, drivers do not even attempt to deliver and mark it as no one was in to receive, 2 days I have waited in after they failed the first “attempt” had all of my other parcels from other couriers fine but these are absolute dogshite cowboys of the delivery sector😂🫡 …

JH
Jim Hobson 9 months ago on Google
( 1 out of 5 )

Awful. 3 failed deliveries when I know I was in. They don’t even bother knocking and just send it back to the post office, and they didn’t even tell me which post office

EM
Emanuele Mazza 9 months ago on Google
( 1 out of 5 )

It’s pretty impressive how your service is consistently bad, 3 delivery in the past couple of years and all of the 3 times the parcel take a whole week to arrive despite paying for 48h delivery. …

GG
George george 9 months ago on Google
( 1 out of 5 )

My parcel IN3827759 should arrive next day as I’ve paid for this service , despite of that , after three days the parcel didn’t arrive , should arrive yesterday as I’ve receive a message from them but look’s like the driver didn’t pick it …

J
JamesC7333 9 months ago on Google
( 1 out of 5 )

Scumbags have cost me thousands (not an exaggerration) in two damaged parcels and claims are impossible to conclude. One item was delivered on a pallet because the box had been beaten up so badly, most of it had fallen out and was missing …

CB
Courtney Beckord 9 months ago on Google
( 1 out of 5 )

It shouldn’t be this hard to track and receive a package. I didn’t want to make too much of a deal of the fact that the driver said that I wasn’t in when I was, meaning that I had no idea where my package was or how to get it. After calling …

JB
Jon Banks 9 months ago on Google
( 1 out of 5 )

If only I could select 0 stars I would. They have managed to ruin my experience with a favourite vendor, simply by not appearing to be able to deliver purchased goods, and failing to communicate the reasons why, despite 4 attempts by me to …

MK
Mark Kavanagh 9 months ago on Google
( 1 out of 5 )

Pathetic. No wonder they’re going down the tubes. Wait in all day, can’t even call before hand and miss them. Total gash in
todays society.

SC
Simon Clark 9 months ago on Google
( 1 out of 5 )

Waited in all day for a delivery, checked the Parcel Farce tracking system at 5pm and found it’s been returned to their Bristol depot because “Address problem (insufficient address)”, which is nonsense. On telephoning the main Parcel Farce …

NW
Nicholas Windows 9 months ago on Google
( 1 out of 5 )

Said they had tried to deliver it and left a card. No card and I waited all day and no one from parcel force came to the house. Rubbish service as ever!
In this day and age they should give an am or pm as a minimum. All the good ones …

AA
Adda Alessandra 9 months ago on Google
( 1 out of 5 )

Terrible service
Paid £40 for a parcel to be delivered in Italy from the UK, after 2 months it was still not being delivered ? apparently no one answered the door on multiple …

LG
Léo Gorman 9 months ago on Google
( 1 out of 5 )

Worst courier service I have ever used. Drivers clearly try to dodge houses

C
Chris 9 months ago on Google
( 1 out of 5 )

Waited in for a parcel that didn’t arrive. Informed by text and email that delivery had been attempted and a card had been left, neither of which are true. Will now have to go to Patchway to collect. Utter cack service

SM
Simon Mcilveen 9 months ago on Google
( 1 out of 5 )

Absolute shambles of a company that can only be described incompetent

My time sensitive parcel was posted on Fri 23 Jul with 48hrs guaranteed …

WD
W D Bowery Engineers 9 months ago on Google
( 1 out of 5 )

I could have swum backstroke up the M5 and hopped home with my parcel in half the time it has taken parcelforce to deliver it. 4 attempts at re-delivery later I changed the delivery address to an “easy to find one” and still nothing. The …

JD
Julian Deverell 9 months ago on Google
( 1 out of 5 )

Dire dire dire dire service … just not bothering to bring the (essentially needed for our kitchen upgrade) parcels on the days that we keep arranging with them for re delivery. Was promised delivery today and that request is also ignored. …

NY
Nicola Young 9 months ago on Google
( 1 out of 5 )

Absolute Joke. I had a parcel delivery attempt on 29th July. I had no idea it was coming as no email or text with a time window. Card left with NO tracking number, just that it would be delivered the next day. Again no time window so was …

MJ
Manoj Jethwa 9 months ago on Google
( 1 out of 5 )

Unfortunately, one star is too much for this depot, I wish I could negative mark. I was expecting a parcel to be delivered today, no attempt was made and the parcel was apparently returned to depot. However, the driver, Chris, looks like …

AB
A Bowl of Fruit 9 months ago on Google
( 1 out of 5 )

Delivery Slot of 1830-1930, working from home so next to the apartment tannoy system all day. …

MP
Meg Pickup (Meg) 9 months ago on Google
( 1 out of 5 )

Absolute joke!
They apparently tried to deliver my parcel on the 30th July. No card was left.
I then booked 2 redeliveries online that did not arrive. …

SF
Sam Fulgoni 9 months ago on Google
( 1 out of 5 )

It’s amazing how such an established company can be so disorganised. Left a card telling me it will be redelivered the following day, waited in for the parcel to find out it was now waiting at the depot to be collected and that I had already been informed.

KP
Kate Peach 9 months ago on Google
( 1 out of 5 )

2 delivery attempts where driver ‘couldn’t locate premises’ so no delivery. Never had this issue before, house is clear and easy to find, all other delivery companies have no issues finding it. I saw the guy on the first delivery attempt in …

PE
Panos Efthymiadis 9 months ago on Google
( 1 out of 5 )

I spoke to an operator with very poor problem solving skills. With such personnel it is difficult to offer any sort of service to the customers. Very unfriendly, non caring, disrespectful people. …

J
Jasperhound 9 months ago on Google
( 1 out of 5 )

Waited in all day for delivery. Received email stating driver was unable to deliver because no recipient was available and left card which is untrue. I tried calling but cannot speak to anyone. Went on website to arrange redilevery for …

AZ
Alex Zandy 9 months ago on Google
( 1 out of 5 )

Completely incompetent. My family paid for first class to get a package sent to me on Tuesday (4 days ago). The tracking website said its was prepped, sent out and returned for “insufficient address” when the address was correct. Decided to …

JB
Josh Bache 9 months ago on Google
( 1 out of 5 )

Bristol Depot…. Need I say more! I was due to receive my parcel on Friday. Taking to day off to ensure I get the item. I continued to check on the tracking page and around 11:00 I get an update (Address problems (insufficient address)). I …

LH
Luka Husbands 9 months ago on Google
( 1 out of 5 )

The last couple of times I’ve bought expensive electrical items (£200+ items) they’ve for some reason been sent parcel force. On arrival both have looked like they’ve been thrown from depot to depot or possibly dragged behind the lorry. …

VC
Vaughan Cockell 9 months ago on Google
( 1 out of 5 )

Was actually in and heard the buzzer for my delivery, 4-5 steps to intercom and picked it up, no gone on the other end. Checked both building entrances, no parcel or card. I rang a general helpline, and they said they would try and notify …

P
Pathfinder 9 months ago on Google
( 1 out of 5 )

Absolute sham!! PAID FOR EXPRESS DELIVERY!!! Attempted to deliver parcel x 3 times. Say they can’t find address. Funny how every other service doesn’t have a problem. When you call you get put on hold for up to an hour at a time at YOUR …

KP
Kelvyn Payne 9 months ago on Google
( 1 out of 5 )

I warn you all be aware of the company they do not give a good service. What a complete and utter waste of peoples time and money. Waited in after tracking my parcel information given said it was to be delivered between 12 and 1 pm. At 12 …

JJ
Jack James 9 months ago on Google
( 5 out of 5 )

Feel obliged to leave a review as it has a hideous rating on here.

My experience was fine, went to pick up a parcel, did need to wait 10 mins …

DE
Dorian Eley 9 months ago on Google
( 1 out of 5 )

Same story as all the other reviews.
Been by my front window all day after they failed to deliver yesterday, a parcel force van didn’t even enter the street yet delivery was “attempted”. …

SF
Scot Field 9 months ago on Google
( 1 out of 5 )

Absolutely SHOCKING!!! Place is a shambles. Parcel never showed up had to collect it myself to find my expensive items where damaged the guy who brought my parcel out to me was chucking it around like it was a bag of rubbish. Not the first …

RC
Rebecca Crabtree 9 months ago on Google
( 1 out of 5 )

I wish I could give 0 stars. I never leave reviews but after the experience I’ve had I felt compelled to. The worst delivery service ever. 2 days in a row the delivery driver claims he attempted to deliver but I was home ALL day waiting and …

ZM
Zizi Mars 9 months ago on Google
( 1 out of 5 )

UNBELIEVABLY BAD SERVICE. I paid very much for a parcel to be delivered WITH INSURANCE – Just to be saying 3 weeks later they couldn’t deliver because the address wasn’t correct. Then they changed the story, apparently, I refused the …

NS
nick scragg 9 months ago on Google
( 1 out of 5 )

I had 2 parcels scheduled for delivery yesterday. I waited in all day for them to arrive. Sadly only one package showed up. I tracked the parcel and it said that the delivery address was incomplete. I find this very strange as both parcels …

DK
Daria Kownacka 9 months ago on Google
( 1 out of 5 )

I ordered from Adidas online shop with guaranteed delivery on Thursday 6pm. Because I was on holidays I choose address of my apartment. Of course they didn’t deliver on Thursday. I called pf customer service and they told me, someone from …

CN
Christopher Nash 9 months ago on Google
( 1 out of 5 )

After waiting in on 3 seperate days, I phoned the depot in the morning of the 4th to get an update and to make sure it was being delivered. 12:35 ticks buy I check tracking again. “Incomplete address” parcel at hub. I had confirmed all the …

IS
Iljay Strods 9 months ago on Google
( 1 out of 5 )

Shocking service! How are they still in business?
Lets start that the drivers don’t leave cards so you don’t even know you missed a delivery or where to collect the parcel. Only realised I had a parcel when the …

MW
Mieke Williams-Zwart 9 months ago on Google
( 5 out of 5 )

Parcels were handled excellently. Much easier to drop off here than bring it to a local post office

AB
Ade Brown 9 months ago on Google
( 1 out of 5 )

Shocking service…throughout. I took a day off work after an attempted delivery as the calling card informed that delivery would be rescheduled for the next working day. I waited in all day and rang customer services to ask why the status …

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