Paymentshield Contact Infomation

Since Friday 16th December, I have been trying to contact Paymentshield emergency helpline to report a water leakage and each time, I couldn’t reach even after waiting around 90 minutes. I have managed to reach the team on 18th Dec, on my …

dreadful company. I urge you to avoid it at all costs. I have been paying for home Emergency insurance with them for 7 years. This has been my first claim for a burst water pipe and failure of central heating during winter. they kept me …

Honestly the worst company I have to deal with.
Unfortunately, there is no option for 0 start, I would have chose it otherwise.
Home emergency NEVER EVER answer the call or just cuts off. expected people to …

I pay monthly for insurance cover. I have called to claim, I read my policy and are aware I have the appropriate cover. The man I spoke with was extremely rude and patronising. He wouldn’t explain clearly why the claim could not be …

Have been with paymentshield for just under a year for building and contents insurance pay around £30 per month at the moment. Renewal documents come through for the policy now they want upwards of £45 per month!! Have never made a claim …

Just shocked! we are expat landlords and we had a landlord’s insurance with them. Our house has had a burst water pipe. We thought we were covered, last year it was auto renewed. This year no email from them, just a letter to tell us they …