Paymentshield reviews

I pay monthly for insurance cover. I have called to claim, I read my policy and are aware I have the appropriate cover. The man I spoke with was extremely rude and patronising. He wouldn’t explain clearly why the claim could not be …

Have been with paymentshield for just under a year for building and contents insurance pay around £30 per month at the moment. Renewal documents come through for the policy now they want upwards of £45 per month!! Have never made a claim …

Just shocked! we are expat landlords and we had a landlord’s insurance with them. Our house has had a burst water pipe. We thought we were covered, last year it was auto renewed. This year no email from them, just a letter to tell us they …

Tried everything they could to refuse our valid claim under Home Emergency cover, then put up the cost of home insurance renewal by a third. See ya.

Extremely poor service – should be ashamed of themselves!!

I notified them I had moved out of the property that was insured – but they …

This company will be reported to Trading Standards if they keep pestering their customers! Insurance for rental properties isn’t a legal requirement… I have had phone calls and emails almost threatening me to renew! Stay well clear they charge twice the price also!

Never needed to claim insurance before, but unfortunately someone broke into our garage, destroy the big garden gate and garage door and stole our 2 e-bikes during the day. …

Honestly the worst company I have to deal with.
Unfortunately, there is no option for 0 start, I would have chose it otherwise.
Home emergency NEVER EVER answer the call or just cuts off. expected people to …

dreadful company. I urge you to avoid it at all costs. I have been paying for home Emergency insurance with them for 7 years. This has been my first claim for a burst water pipe and failure of central heating during winter. they kept me …

Since Friday 16th December, I have been trying to contact Paymentshield emergency helpline to report a water leakage and each time, I couldn’t reach even after waiting around 90 minutes. I have managed to reach the team on 18th Dec, on my …