Total lack of compassion for their residents and legal responsibilty:
Landlords are responsible for providing access to a reliable source of heat and hot water at all times. Rented properties must have a functioning boiler (gas, …
Better than a private landlord cant complain much after a year.
Update: after 3 years, There out of hours service has become a joke but everything else has been ok.
You can’t get a service, whatever customer you are, it’s like no on there for responsibility!