SSE Airtricity FAQs
How much to run a tumble drier for one hour
How do I access my previous bill payment history for my gas account.
Contact customer services and ask for an account reconciliation
Low on gas. How do I use the reserve gas
If you are in Northern Ireland, pop into their office i went to and ask for help.
Just bought gas for meter saying no credit what do I do have receipt
Email sse customer service ..u will get it soughted out..
Place your card in the meter. Press the black button and wait the press the red button. it worked for me.
I had to send my gas card in to airtricity as it was faulty. I haven't received it back yet and need to top up. How can I do this with no card?
Hi can i top up my gas using my visa card
No. Using a SSE payg gas top up card by purchasing credit at PayPoint using card. Then transfer credit from card to meter by placing in card slot
How can I get to receive bills on my monthly top up in my name? And is it possible for both the electricity and gas? I use prepaid meter.
Thanks for this...need to change the meter name to mine cos we moved in last year October and never receive a bill till date.
Do you supply BT18 0PG Holywood ?Any offers for new custmer who is a SSE eletric custemer moving house ?Urgent reply please .
Hi Terence ,Yes we do supply there. And the rate is the same for every customer that joins. Being a regulated company the rate is set for everyone. Hope this helps
What is the price difference between PAYG and paying by direct debit
https://www.airtricitygasni.com/at-home/tariff-and-payment-optio
How do I go about getting a new card?
How can I get my emergency credit to work
Put the card in and hold the black button till you hear the valve open
Can you have more than one top up card..
Your top up card has a unique number like a bank card thats connected to your meter
Is there a standing charge or minimum charge for using a Pay as you Go meter
Hi Marie, there is no standing charge for standard 24 hour pay as you go meters however there is one for economy 7 pay as you go.
Just paid a top up of 20.00 I hit the backup on my fone how do I get the numbers back plz
Call customer service open 8am to 8pm
what price is it for a unit of electricty
15.87 inc VAT Direct Debit and Email billing. Or if you're top up 17.55 inc VAT
I need a new top up card. Can I request this online via Messenger, for example? Thank you.
Absolutely - Pop us a message - we're online 8am - 8pm weekdays and 10am - 6pm Weekends !
My yearly deal is due to expire; what rates are available?
How do i find out which electric board im with
Phone NIE with your MPRN number
Can you claim money back if you happen to be in credit
Can i ask the price per M3 of gas used at the moment?Derek Armstrong
Depends on the model and age.
Hi thereDoes airtricity now do a home phone package with calls and Wi-Fi?
Can customers come to the office?
What is SSE Air Tricity Email Address?Pastor Laurence
My gas was supposed to be changed from paying by card to manes supply today why has this not happened meter was read on monday
This is mrs hughes 47 alveston park Carryduff my gas was supposed to have been changed from paying by card so far it has it happened the McFerran was read on Monday customer ref non294098
How long does one wait on a call back from Sse..??? If they employ over 100 people in Belfast, or they all hung over...
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