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Staysure Service Address


Britannia House 3-5 Rushmills business park Bedford Road Northampton NN4 7YB

Staysure average review score


Staysure recent reviews

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Lizzy Bishop 9 months ago on Google
( 1 out of 5 )

Terrible experience. My accidental damage happened early march and still without my devices. Never use them!!’ Absolutely shocking experience of trying to make a claim – still on-going, months after our holiday. it’s like a full time job, …

Chris Ellerington 9 months ago on Google
( 5 out of 5 )

This was nice and easy for me. I am over 60 and need travel insurance cover for more than the usual 30 days. Other insurance companies make thus very difficult yo obtain. …

Cathy & Tony Harris 9 months ago on Google
( 5 out of 5 )

Very easy website to navigate. Simple to arrange our holiday insurance. There are lots of options to enable us to get the exact cover we required and at a very good price. Have already recommended to another family member and will use the site again.

Staysure FAQs

Looking at all the post remarks it would appear that Staysure is not the trustworthy company that it brags about. Will not answer the phone,also my emails are not responded to. I may need to cancel due to the virus problem,but I can't get an answer.

Yes I can certainly agree there ,within 5 working days they say .They are obviously not working

Can I transfer my policy if had to book another holiday
We are still waiting for the paperwork for our policy which we paid for on October 11. We asked for the certificate to be sent by email and the policy to be sent by post. This is poor service.
how do i add travel disruption
How do i go about cancelling my travel insurance?
Is Bulgaria included in European cover
I took out an insurance policy on 1st APRIL this year I'm still waiting for the paper work I requested to be sent to me ?
When you reach over 70 you can't health cover for longer than 35 days
If, I perhaps loose my phone. What will happen to my yearly insurance that's downloaded to my phone.???
I have to report a recent dianosis. Can't get through on phone . Where on here should I go to?
Are you open on a Sunday?
im insured with u i was flying out on 8oct 2 benidom staying at regente hotel got email from jet 2 saying they have cancelled flight home and ive booked everything for that day so wont b going now how can i get a refund on what ive payed?
Can a policy renewal without your permission.
Can I cancel my travel insurance if Jet 2 cancel due to the virus
we have booked a cruise with p and o ,they say if the cruise is cancelled because of the present situation they will offer us another cruise where we want to go with no extra payment could we carry our insurance
our cruise has been cancelled I need to cancel insurance what do i need to do. Thanks
how do I add travel disruption extension to my insurance
Why after sending out email to advise you can update policy if WHO or FCO advise not to travel then decline to make change. I kept trying but the website kept crashing Answers please
I have an annual multi trip comprehensive insurance from 5.12.2019 but have since broken my femur and knee cap. Do I need to declare this.
I have booked flights for myself and my wife to Dubai. Unfortunately on medical advice I have been told not to travel whilst investigations are underway and have a medical certificate to that effect. Can I claim for the total cost of these 2 tickets
The worst insurance company in world who after gearing claims no medical help is given, neither they confirm that medicinal claim they have received. They leave insurer to death.
I have a 7 day skiing holiday booked. My family comprises 2 adults and 3 children 17, 15 and 10. If one of us tests positive and we all have to isolate in the resort, what related costs do policies cover
Even if my policy renews on the 6th of August. Can i delay the day it starts to when i need to go on holiday.
I had an annual policy which I have not used, Can I transfer it to cover a holiday next year?
Please can you provide cover for a person who has to take a PCR test before leaving their foreign holiday that gets a POSITIVE test but is not ill and must then face 2 weeks quarantine in an expensive hotel and then have to re book a flight home
want to cancel my policy
I am due to fly to France on 27th Aug. Can I still travel?
what is travel disruption exstension cover
My name is John Ellis Policy No 17609534. I am due to renew in April. The cover is just for Europe however it is possible that I will visit USA during that year. Will I need a separate policy or can I add it the new one ? Regards John Ellis
I wish to cancel my policy
Last updated

October 31st, 2023 at 10:50 am

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