Stevenage Borough Council FAQs
Where can I find a map of the Stevenage shopping areas showing the range of stores and their proximity to each other.
I have recently moved to Herts and find Stevenage very confusing. I want to shop there but often give up and shop elsewhere.
Do you the local shopping areas or the main town centre?
How do you make complaints about hygiene in local cafes in queensway
Go to the website and click on Home, business, food safety, food inspections. Here you will find a form to fill out and an email address.
An overgrown tree in a neighbours garden is damaging my shed and garden. It's a council property. Can I get the council to remove/trim it?
The council aren't responsible for the tree. But the tenant is. You can trim any overhanging branches that are coming into your garden, but it is your responsibility to dispose of them. If you're unable to speak to the tenant and ask them to prune the tree, you can contact the council with the tenants address and their Housing Officer will write to them asking them to prune it.
Hi all, Does anyone know if the refuse collectors are on strike or something? They normally collect our black bins in Monday but all our bins are still sitting in the road waiting???
Last Monday was supposed to be recyleable collection, No pickup.
Check the website as your collection day may have changed. You can also report missed collections there. Some collections are delayed due to the current weather conditions.
How do I exchange from a different area
Contact the customer service center and they should be able to advise
hi I wonder is that allowed the residents have dog who living in the flat? The dog always barking even after midnight.
it's really annoying.
looking forward to hearing you soon.
thanks
I will look into it if you message me with your address or via email ( see my details on the SBC website). Stephen Booth
What is" weekly support charge"?
Hi, which page are you referring?
Thanks
How do I as k if stevenage borough Council 0to help me for a bungalow being disabled
Hi,
Here's some information on joining the housing register https://www.stevenage.gov.uk/housing/council-housing/housing-register or you can contact the letting service on 01438 242666
Thanks
Can you put extra boxes next to yiur recycling bins .
Hi,
You can check the website for information about Christmas refuse and recycling collections https://www.stevenage.gov.uk/news-and-events/news/christmas-waste-and-recycling-collection-dates
Thanks
how come public can not yous toilets yet bus drivers and a homeless person can as they have code for key safe, i am disabled yet shut out
I don't understand your question, if you asking about public toilet use, as far as I know anyone can use the public toilets, they might be some restrictions due to covid 19. If you are talking about the Council's offices, it's not accessible to public, however if you come in and ask the security guard or reception, I am sure they will open it for you
What bin goes out tomorrow
Hi Karen, you can find your bins collection dates and type of collection via this link https://services.stevenage.gov.uk/find
You only need to input your street name or postcode, please do not include your house number.
Thank you
What goes in what bins for collection
Hi Paul,
You can find recycling information on this page https://www.stevenage.gov.uk/waste-and-recycling/your-waste-bins-and-recycling-containers. The lists relating to individual boxes on this page are a sample but you can also download a more comprehensive list from the page.
Thank you
who do I contact about a noise complaint
Hi Clare,
You can find the information on our noise pollution page: http://www.stevenage.gov.uk/pollution/27056/
Thank you
When is next bin collection for the willows and Burydale
Wendy, either Google or contact stevenage Bc. How would I know???
Does anybody know if the council still hire skips
Hi Grahame,
We do hire skips, you can information our website: http://www.stevenage.gov.uk/commercial-waste/94012/
Regards
What day compost and time
If you are referring to the free conpost
It is today at Fairlands Fairground from 10AM
What revised day for refuse over Dec.30th 2018.
Please go to SBC WEBSITE and select Refuse collection over Christmas period.
Collection dates for refuse
Please go on the official website for all the latest information. It can change by the day, depending on things like the weather.
Are you buying back the houses that you sold I am 87 and finding this difficult to maintaine now and heard that you might be buying these back from us joan matthews
How do I apply for the hardship support payment?
What age can i apply for a bus pass
Do you have the right to buy?
How old must you be for a bus pass
What is the construction that is going up on the corner of longcroft and whitesmead Road please?
Is the front office now open to the public coming in please
Does anyone else find the junction on Aylward Drive out onto Brittain way dangerous as vehicles are always parked right on the corner obtructing the view of oncoming traffic??
The range is staying open till 10 during the covid lockdown is that ok