Easy to use and purchase.
They handled my claim (stolen bicycle) really well, and paid out a good portion of the value for my loss. The claims process was relatively easy, and I’m retaining cycle insurance with them (on another bike) because of this. So I am a happy customer.
Just renewed my ebike insurance with Velosure. Changed from one bike to two and the process was just a phone call.
I dealt with Anne who was excellent and made the process very easy … plus she …
I’m pleased with the response I had from Velosure. From the start of my claim the customer service representative was responsive, well informed and helpful.
Velosure were able to assess my claim quickly. They arranged for my bike to be …