Activity Superstore reviews

My friend and I used our vouchers for the Rocket Boats on the Thames. It was easy to book and when we arrived for our event the signage was very clear. We were greeted by a very friendly operator who offered us coats to keep warm. The …

Activity Superstore offer a huge amount of exciting and exhilarating days out. If that’s not for you, then they also offer tranquil breaks away in luxurious surroundings. I have partaken of both of these and given Drive days to my sons. …

Received a 2 night getaway for 2 voucher for Valentine’s Day. On the surface, seems like a great gift, but in reality, it’s a pretty convoluted process to book. Very limited choice, only 25 venues across the whole of the UK and I got the …

I received an Activity Superstore voucher before the pandemic. I was pleased to find out that they extended the timescale for using the voucher by an additional 6 months. I swapped a Steam Train experience for an Afternoon Tea experience …

Last year Was bought a gin experience for Christmas which sounded like a fantastic day out but due to pregnancy and all the associated drama that comes with it we were unable to book a date to visit. …

Having been gifted a 2 night getaway voucher we booked one off the hotels on the list having been told we had to pay £25 to have breakfast there even though we didn’t wish to. When we arrived at the hotel showed our room it’s was dirty …

Bought the gift experience for a friend’s birthday. Huge selection to choose from. Really clear and easy to use website and process. Quick and easy. Value for money too. We were given a voucher ourselves and had a hassle free experience, …

Our Son bought this activity as a Christmas present. Must admit did not think the selection of the hotels was great.
We stopped at the Grange Brent Knoll , quite a nice hotel although some areas need some modernisation. Staff were great, nice setting altogether a nice little break.

We went for a family shoot. The whole experience was very well planned. The photographer was even brilliant with our 18 month old trying his upmost hardest to make her smile. Would definitely recommend.

Rarely write bad reviews but this one’s a ‘buyer beware’. Would give fewer stars if it was an option. Bought a driving experience for as a gift & went through to booking to find restrictive dates & locations, with extra fees liable to the …

Customer service is poor with very little empathy. My Mother who is of advancing years purchased an activity voucher which has an expiry period shown on the voucher but shows no purchase date. She gifted me the voucher at Christmas 2021 & …

We were brought a family treasure hunt from Activity Superstore for a Christmas present. It was really easy to validate the voucher and get the treasure hunt pack. We did the treasure hunt in Stratford and it was really enjoyable. Got the whole family out and about.

I booked young driver vouchers for my sons. These were gift which i ordered in advance and requested they be email on my sons birthday. The vouchers arrived in their in box at 6am that morning. The boys are looking forward to their driving experience.

If I could give a minus score that would be to kind. I made a booking for me and my partner for the woman in Black theatre and a evening meal for 2. After what was a nightmare navigating their booking process I eventually booked a Friday. 6 …

Our kids bought us what they thought, due to the ambiguous wording of the activity, was a romantic overnight stay at the Shard. Turns out you get to go up the Shard and have a look out of the window while having a glass of champagne. Then …

Brilliant choices within this company – you are spoilt for choice. We did Brewhouse and Kitchen Beer and Whisky tasting with a great Acadamy menu afterwards. We did Gloucester Quays and we were treated so well and had so much fun. Thank you Activity Superstore so recommended.

Activity Superstore offer Unique places to stay, which appears to be limited to old inns or a Brighton themed hotel, to be booked week days with an additional charge for weekends. The site claims to offer 30 locations for this package, …

I bought this as a birthday present for my god son. There were so many choices on the website so I was so glad that I could get a voucher that he cld use. He will probably do the go karting but at least he has a choice. …

After a bit of trouble making my booking due to unavailability of first choice, we ended up having a great time at Hadrian’s Wall. Comfortable hotel at West Woodburn and beautiful scenery.

I have purchased several activities through the activity superstore, my most recent purchases enabled my partner and I to do a room escape and enjoy a meal at Loch Fyne restaurant. We really both of these activities and also liked that we …

Remarkably poor. Activity locations are SEVERELY limited – one of them requires a trip to one place in norfolk, no mention of this on the voucher, and be careful because some can’t be redeemed without additional purchases (like the paintball experience that includes no paintballs). AVOID

We had a day bought for us at Nene Valley Railways as a Xmas present. The day out was easy to book and we got the date we wanted. On the day we drove up to Wansford station which was easy to find. A quick bit to eat and off we went. You …

Don’t waste tour money, I’m luckily enough to get different experience and days booked for me (normally virgin or boots special days) this time my wife was stuck with a menkind gift card due to there bad customer service so she booked me …

Had some initial problems with booking but the customer service team were very helpful. The experience in itself was absolutely fantastic and we had a wonderful time. Definitely would go back in the future.

We had a great day out at the Shard! What fantastic views! We made a day of it by visiting the Shard first, then walking along the South Bank of the Thames with all its food stalls and history along the way. The Clink Prison and the …

Didnt get any joining instruction for experience and as this company sub contracts to various small business it was very hard to talk to anybody before the voucher ran out. …

A great day out! Everything ran smoothly and was very straight forward. Will definitely purchase more activities again. Thank you

The photoshoot voucher was very good value for money and the instructions were easy to follow in redeeming the voucher and booking the experience.

I haven’t yet used my experience but booking it was simple and quick. Will definitely use again in the future.

Do not book with this scam company. My voucher wasn’t extended in time (they cannot provide any legitimate reason why this has to be done other than to scam people out of vouchers they PAID FOR) so they just keep the money and cancel your vouchers. CHECK TWITTER BEFORE BUYING. LOTS OF SCAMMED CUSTOMERS.

Not the best customer service experience ive ever had. Spa days limited for Midlands and fully booked . Voucher expires July 23 . Only communicate via email which is frustrating to say the least

Bought a 2 night getaway for Xmas for my son and partner so as yet don’t know how they will get on. But it came in a really nice gift envelope and I’m sure they will be very happy with it. It arrived in good time without any issues, thankyou.

My husband bought me the Big Cats experience as a Christmas present. We spent a great afternoon at Hoo Zoo, and while meeting the servals (and getting to stroke one) was super, I actually enjoyed the other parts of the experience more – …

WHAT A LET DOWN!!!!!

I bought this gift experience as a present for a family member last November …

THE worst company to deal with.
Last Christmas my partner bought me a gift voucher for a 2 night break with afternoon tea. In May I sent a request online to book and provided the company with …

Was given a voucher as a present by my daughter. When I tried to activate it got a message that it had expired (even though she had purchased it only 2 weeks before giving it to me). She didn’t keep the receipt. Now customer support says they are “unable to offer more assistance”. Avoid. Do not use this company.

Awful service. Tried to book our stay in London twice with OMG hotels and Activity Superstore but have never had a response from them. They are refusing a refund and claiming they’ve emailed me when they haven’t. Dispute ongoing

Really gutted and frustrated with Activity Superstore.

My ex-colleagues bought me a voucher as a leaving gift last year and I was told …

We purchased three experiences from activity superstore and have only been able to redeem one. The dinner and theatre experience is nigh on impossible to book and an escape room that we trued to book doesn’t exist any more. We’ve been told …

I bought an experience day fishing at Sea for my brothers Birthday. Amazing price and he can’t wait to get this booked next year! Overall booking experience was quick and easy! Was easy to track and customer services were spot on when I had any questions, Will definitely be using again in the future!

Fantastic experience in a pod! Great value and easy to arrange. Would definitely purchase more from this company.

Poor experience booking their deal for hotel for one night in London, which was through their partner OMG Hotels. The location is poor and not easy to get to. When I complained to Activity Superstore, they said there was nothing they could …

Very poor customer service from the activity superstore. The activity provider (ifly) didn’t have availability and suggested that I extend my voucher with activity superstore. Upon contacting them they said that they would charge me £20 for …

Purchased several vouchers online was so easy and vouchers arrived very quickly. The vouchers look brilliant they are a gift and came in individual wallets of your choice so look like a gift. Will definitely be purchasing again

Brilliant range of activities available, I was gifted a couples break, and was able to choose from hundreds of hotels across the country, finding out availability was easy and sorting payment to the hotel using the activity superstore …

Junior driver experience cost an additional £25 if you want to choose a weekend date and a further £29 for insurance in case the vehicle gets damaged. Do add £54 to the voucher price in your head before you buy this. You won’t know this …

If 0 stars was an option, I would definitely select that!! I was brought a voucher as a gift and when I redeemed it, I went to book an activity and then had to arrange a phone call. I selected a date and a time that was best for me to fit …

A friend bought me the Afternoon tea experience in Hilton Hotel London and I absolutely loved it! When I had to extend the voucher due to personal problems, they were very helpful and got back to me fast. It was very easy to book the time …

I bought this as an Xmas present for my 11 year old boy. I eventaully booked the experience in February for June! The wait was well worth it. You have to pay an extra £25 for a Saturday and also an extra £25 for insurance. The main …

Please don’t use these for Historic Town and City Escape – been trying since January to book a weekend break only to find that there’s a supplement or there’s no availability at the majority of locations! Unless you can travel midweek and …

I can not tell you about the steam train experience as I gave it as a retirement gift, but if it is about Hoo Zoo experience it was the best day ever, I have a truck experience booked for March which I am looking forward to, as it comes to the choice which you would like a send but non is in interest to me but thanks for the thought.

I have purchased the Tank oaintballing as a gift and cannot wait to hear how it goes. The recipient was delighted and is so excited. The transaction was smooth and Faultless I couldn’t ask for more. A great experience from this company, so far.

Start of Covid to was bought a helicopter ride due to this and work I couldn’t book , now that ve come to book and Activity superstore will not honour there ticket, spend your money elsewhere. Scamming company just want your money

I recently redeemed a voucher for a spa day experience. The process was quick & simple to book online and we had a great time at the spa!

London bridge experience. Easy to organise, nice day trip. Not sure the experience we chose was worth the money, but we enjoyed it

DO NOT USE THIS COMPANY. This is an absolute scam, they have stolen £100 from me by lowering the price of the voucher that was bought after purchase and refusing to honour the original price when trying to exchange the voucher. …

My daughter gave me a Photo Shoot voucher and I was very excited to use it. However, when I tried to book, I was asked for a refundable deposit of £25 which is not a problem at all. The problem is PORTRAIT APPOINTMENT IS ASKING ME TO …

Fantastic two night break. Hotel was beautiful location. The area around Ross on wye is stunning.
Would recommend buying from activity superstore

There is nobody to speak to directly only via email if you have any issues and they do not get back to you promptly. …

Bought an Afternoon Tea experience for £34.00 from M&S. Tried booking it not long after the expiry date (1 week) and Activity Superstore wouldn’t honour it. I dread to think how much money they make without actually having to honour …