Arkay Sales reviews

We used Arkay windows just recently and I could not fault their service. From initial contact to delivery it was excellent. The quality and standard of windows is worth the price. The person I personally dealt with, Fahin, was helpful throughout the process. Highly recommend this company.

I ordered double glazed windows from this company. The windows were of high standard. They came on time and the service provided by the workers were great. A really lovely company who clearly cares about their customers and have good knowledge on windows.

Avoid Avoid Avoid! At all costs.
firstly they don’t manufacture their product correctly to the profile manual.
on top of that they do not take any liability and always throw the blame. …

I have been dealing with Arkay Windows for a number of years and have always found them a fair and ethical company. As anyone will tell you in the trade, all companies make mistakes, but it is the manner and efficiency with which they are dealt with that counts, Arkay have been exemplary in this regard.

I brought four bifolding doors in 2022 we got them fitted and instantly i knew something wasn’t right with them.
i contacted arkay windows immediately stating something was not right with the …

I have received a door with a massive scratch and missing components. can somebody please get this resolved emails are being ignored!!

They do not use original parts which is recommended from the suppliers they add their own and rebrand the products to make it cheaper.
big compromise on the quality.

We have used Arkay windows for around 5 years now who are one of our best and main suppliers. The service and response is extremely quick and they have very knowledgeable staff in their sales, technical, transport and after sales teams. …

Good communication, good products and at the right prices
There is a delay in deliveries

The driver of a van ending registration LCT.. just came up to the roundabout in Rickmansworth at such a speed and didn’t slow down as we were indicating to leave the roundabout then proceeded to swear at us.. …

Good company to deal with. We normally deal with Hayden, whos good at getting back to us, good at communicating, and a pleasure to talk to. I’d highly recommend this company to buy from

We have used Arkay windows for nearly 10 years now as our main supplier. The quality of windows/doors is by far the best, as have tried other suppliers and have had nothing but issues. The office staff and delivery team are very helpful and …

Five star company, with five star products

Stellar service, superb window selection, and expert installation. Highly recommend! I’ll definitely be coming back for more.

The Transport and Sales team made my life easier from the time i placed an order to installation. The quality of the windows is second to none.The transport team led by the caring Cosmin ensured that the delivery was completed as advised …

Arkay Windows are a well-established professionally run organization who pride themselves in providing A-Class service throughout your journey with them.
From the on-set of placing an order right through to delivery, you will …

Amazing company!
Good sales and aftersales team.
I bought my windows through them and the quality and details are really good. …

One of the best quality products i have ever bought and amazing customer service from who I dealt with.

One of driver blocked road which is only way out for lorry’s, asked him to move for a sec and let me go through, He said it would take them 30 minutes and they wouldn’t move, advised me to drive in the wrong direction and break the rules, disrespectful behavior.

Excellent Company, great customer service. Highly recommend.

Best Advice – Stay clear do not use!
for your own good.

Waited 4 weeks for a quote so far and no reply. Their customer service is terrible. Won’t be contacting them again. Makes excuses when they have completely missed the quote or lost the email etc.

Very attentive, very profesional, takes pride in the work they do

As others have said once money is paid not interested if anything goes wrong. A company should be judged on that, easy when everything goes right. Fitted 2 sets of very large doors, both had issues, one major as wrong size was made, …

If you want to work for that company, think twice and read what I want to say. I have worked there, agreed the money etc.
After 3 weeks I was called upstairs to the managers office, was told that my …

Nice Product- Terrible customer service

Spent over £20,000.00 on 3 different orders, every order had some detail …

In a world of trades people who are unreliable, untrustworthy and unprofessional, Arkay Windows are like a BREATH OF FRESH AIR! I cannot rate them highly enough. Service and communication was top notch and their speed was astounding. Quality and cost were also very good.

We did quite a bit of research before deciding on Arkays and we are so glad we did!!! From start to finish we received excellent service a good price for our windows. No pushy salesmen instead a professional and knowledgeable management …

Quality of service was only matched by the superb engineered quality of the aluminium windows. From the first engagement and quote to the meeting of a tight deadline, precisely, with complex windows, in a pandemic, was truely astonishing. I …

I used to find dealing with Arkay could be quite difficult but since Robert in transport started there it has been a different story. He always answers emails straight away, and just today he managed to bring forward a job for me to deliver it tomorrow. Absolutely amazing. Keep hold if him Arkay!

Clearly a company who loves wasting peoples time even as a prospective employer, parking there is terrible, went for a job interview with the Director who felt he had better things to do then see me but no he double booked himself with …

Excellent service and products. Staff in all departments friendly and helpful. My clients are delighted with the results.

Good windows, good sales team, good after sales team. However the hopeless operations, led by Vinny, ruined any hope of a good experience. If you are looking for things to go smoothly, take your money pretty much anywhere else to avoid the …

Gosh don’t bother calling – they can’t even quote for a job and when you chase – they practically tell you that they don’t need your business! Top points for bad customer service! Trust the recent poor reviews – they are true!

The office team are always helpful and supportive, always friendly and professional.
overall products are great, at a competitive price and sensible lead times.

I feel sorry for those few employees who are working for this company and still trying to provide a good service, but the vast majority is just incapable of performing their duty of customer care! I was recommended Arkay Window’s services …

Arkay has a great range of products shown the watford showroom and the team at both offices are super helpful when it comes to resolving any issue or discussing quotes.

Transport department never let people down!!
Cosmin and Claudiu are the best!!

what can i say
great from start to finish
no hassle …

I would fully recommend avoiding this company at all costs, it seems Arkay Windows have policy of allowing there van drivers to purposfully dangerously drive into the side of cars without any concern or care whatsoever, whilst I was waiting …

nice company to deal with great products and competitive on price. and always happy to help which is why we buy from them.

Drivers need to learn how to drive, driving up peoples arses on the M25 tonight and undercutting, very dangerous going to corse a serious accident if they carry on.

Very good transport department. Takes care of drivers

Very good transport delivery I recommend

Really innovative and unique range of products. High end supplier with a superb service. Highly recommended.

FANTASTIC SERVICE!! a genuine company with excellent communication and an all round fantastic attitude.

terrible service, not bothered once they have your money,
steer clear

Great service!

Narrow yard but helpful staff

Really cool products and great marketing support.

Very professional and friendly

Great communication and good to deal with! Thanks!

Very professional

nice service